Mitel 6865i User manual

Mitel 6865i (Formerly Aastra) CONTACT KEYS

Programmable contact keys for quick dialing.

LED LIGHT

Blinks when you have missed

calls or voicemail.

MUTE

SPEAKER PHONE

Toggle between speaker phone and

optional headset accessory.

LINE SELECT KEYS

Toggle between lines

1 and 2.

HOLD KEY

END CALL KEY

LED DISPLAY

Quick access to call information.

888.336.4249

ritterbusiness.com

OPTIONS KEY

VOLUME

CONTROL

KEYPAD

TRANSFER KEY

CONFERENCE KEY

RECENT CALLS KEY

REDIAL KEY

Enable Disable

Call Forwarding *72 + 10 Digit Number *73

CONFERENCE CALLING

1. Initiate a call to the first party

2. After first party answers, press the

CONFERENCE key and dial the

second party

3. Press the CONFERENCE key

again to connect the three calls.

VOICEMAIL SETUP

1. Dial *318 or your own phone

number from your handset.

2. Select a PIN number.

3. Record your name.

4. Record a greeting.

TO CHECK MESSAGES

1. Dial *318 or your own phone

number from your handset.

2. Enter PIN and follow prompts.

CALL HOLD AND RESUME

1. To place a call on hold, press

the HOLD key.

2. To retrieve the call, press

the HOLD key again or the LINE

key corresponding to the line

where the call is being held.

CALL TRANSFER

1. Press TRANSFER or the

TRANSFER soft key to place

the current call on hold.

2. Dial the number or

extension of the person you

want to transfer the call.

3. To transfer the call before

the other person answers, press

any of the TRANSFER keys

before the receiving person

answers.

4. OR, wait until the receiving

person has answered before

completing the transfer by

pressing the TRANSFER key

again.

Mitel 6865i

ADVANCED CALL

HANDLING

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