Mitel 5235 User manual

USER GUIDE

M I T E LM I T E L

IP Phone

5235

3300 ICP - 6.1

-i-

Contents

ABOUT THE 5235 IP Phone 1

5235 IP Phone Features 2

TIPS FOR YOUR COMFORT AND SAFETY 2

Don't cradle the handset! 2

Protect your hearing 2

Adjusting the viewing angle 3

FOR USERS ON RESILIENT 3300 ICP SYSTEMS 4

5235 IP PHONE AND LINE INTERFACE MODULE 5

USING THE TOUCH SCREENS 6

Using the Phone shutter 8

Using the People shutter 10

Using the Messages shutter 11

Using the History shutter 14

Using the Settings shutter 16

Using the Applications shutter 19

Using the on-screen keyboard 21

Getting help 21

Cleaning your Touch Screen 22

Tips for setting up your 5235 IP Phone 22

-ii-

CUSTOMIZING YOUR 5235 IP PHONE 22

Specify Display Brightness and Contrast 23

Specify User Information 24

Specify Language 24

Program Key Layout on Your 5235 IP Phone 25

Specify Audio Feedback Options 26

Calibrate Screen Display 27

Specify Call Notification Behavior 27

Select Dialing Preferences 28

Adjust Ringer Control 30

Enable a screen saver 30

Program Message key 31

Program receipt of alternate message types 31

Enable URL displays on your 5235 IP Phone 31

PROGRAMING FEATURES ON YOUR KEYS 32

Tips on programming features 32

Program a feature key 35

Program a 5235 IP Phone application 36

Program a hard key 37

Clear programming from key 37

Enable personal softkey programming 38

Program Message Waiting Indicator 38

SETTING UP YOUR CONTACT LIST 39

Adding names to your contact list 39

Editing information in your contact list 40

-iii-

MAKING AND ANSWERING CALLS 41

Dial from your contact list 41

Dial from your history list 41

Dial from your messages list 41

Answer a call 42

End a call 42

Redial 42

Redial - Saved Number 42

Handsfree Operation 43

Auto-Answer 43

Using the Analog line 44

CALL HANDLING 44

Hold 44

Transfer 45

Conference 45

Swap 45

Call Forward 46

Messaging - Callback 48

USING CALL HISTORY 49

Refresh your call history list 49

Delete call logs 49

Display call log details 50

Add contact information from a call log to your People list 50

-iv-

USING OTHER FEATURES 51

Account Codes 51

ACD 52

Callback 52

Call Pickup 53

Calculator 53

Change Language 54

Campon 54

Display Keys 54

Day/Night 55

Do Not Disturb 55

Override (Intrude) 56

Paging 56

Direct Paging 57

Emergency Calls 58

Headset Operation 59

Headset Operation (with Feature Control Switch) 60

Make Busy 61

Message Waiting Indicator 61

Music 61

Group Paging / Meet Me Answer 62

Speak@Ease 63

Night Answer 63

Trunk Flash 63

Hot Desking 64

Hot Desk Remote Logout 65

Messaging- Advisory 65

Phonebook 66

Queue Status 66

Reminder 67

Ring Adjust 67

Speed Call 67

Tag Call 68

-v-

USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT 68

Access the Conference Controller 69

Turn the conference unit on and off 69

Adjust the conference unit volume 69

Place the conference unit in Presentation mode 69

Exit the conference controller 69

Mute the conference unit 70

MESSAGING 70

Set up your mailbox 70

Set up forwarding for your Voice Mail 70

Log into your mailbox from your own extension 71

Log into your mailbox from another extension 72

Log out of your mailbox 72

Display message details 73

Play a voice message 73

Dial message sender 74

Save a message 74

Delete a message 74

Add a message sender to contact list 75

Forward a message to your email address 75

USING THE 5235 IP PHONE WEB BROWSER 76

USING THE LINE INTERFACE MODULE 77

Making and Answering Calls Using the Analog key 78

Making and Answering Calls Using the Failover Mode 79

-1-

ABOUT THE 5235 IP Phone

The Mitel 5235 IP Phone is a full-feature enterprise-class telephone that

provides voice communication over an IP network. It features a lar

e, backlit

touch-screen and provides users with real-time access to applications and

services such as web browsin

, directory mana

ement and visual voice mail.

Eight fixed feature keys and multiple Touch Screens provide convenient

access to features such as Call History Logs, Contacts list, and many

customizable user settings. 5235 IP Phone supports Mitel Call Control

(MiNet) protocols. When used with a 3300 ICP, the 5235 IP Phone IP user

can access the feature-rich set of 5235 Phone Applications. The 5235 IP

Phone supports Hot Deskin

and Clustered Hot Deskin

as well as Resiliency.

The 5235 is ideal for executives and managers, and can be used as an ACD

Agent or Supervisor Phone, as well as a Teleworker Phone.

-2-

5235 IP Phone Features

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolon

ed use of the handset can lead to neck, shoulder, or back discomfort,

especially if you cradle the handset between your ear and shoulder. If you

talk on the phone a lot, you may find it more comfortable to use a headset.

See Headset Operation for more information.

Protect your hearing

Your 5235 IP Phone has a control for adjusting the volume of the handset

receiver or headset. Because continuous exposure to loud sounds can

contribute to hearing loss, keep the volume at a moderate level.

Feature Function

1 Stylus Used to select options on the shutter screens

2 Ring Indicator Flashes to signal an incoming call

3 Speaker Provides sound for handsfree calls and background

music

4 Touch Screen Provides a large, high-resolution viewing area that

displays a set of Touch Screen functions. Opening

each shutter displays an additional Touch Screen

which provides access to phone features.

5 Volume Control and

Contrast Control Provides volume control when the phone is offhook.

Provides contrast control when the phone is idle.

6 Fixed Function Keys Provides functionality for Speaker, Microphone,

Messages, Hold, Trans/Conf and Cancel.

7 Key Pad Used for dialing when in phone mode

8 Handset Used when not in headset or handsfree mode

-3-

Adjusting the viewing angle

The stand built into your 5235 IP Phone tilts to give you a better view of the

keys.

To adjust the viewing angle:

1. Disconnect the cables to your phone.

2. Depress the button on both sides of the stand at the back of the phone to

remove the stand.

3. Hinge the hooks on the base unit into the notches on the back of the

phone and snap into place as follows:

For a high-angle mount, hinge the two lower hooks into the bottom

set of notches and snap the two upper hooks into the middle set of

notches.

For a low-angle mount, hinge the two lower hooks into the middle set

of notches and snap the two upper hooks into the top set of notches.

Note: For more information about adjusting the viewing angle of your

phone, refer to the 5235 IP Phone Installation Guide shipped with your

phone.

Other manuals for 5235

Table of contents

Popular IP Phone manuals by other brands

Alcatel

Alcatel 4028 manual

Polycom

Polycom Polycom VVX 600 quick reference

Polycom

Polycom SoundPoint IP 450 datasheet

Cisco

Cisco SPA-500 Series user guide

Polycom

Polycom SoundPoint IP 650 user guide

Proximus

Proximus Maestro 3016 IP quick start guide

Fanvil

Fanvil X4 user manual

Cisco

Cisco 7962 user guide

Snom

Snom 320 quick start guide

Yealink

Yealink Yealink SIP-T46G Guide

Avaya

Avaya 4625SW user guide

Yealink

Yealink SIP-T52S quick start guide

Nortel

Nortel 1140E Getting started

Nexotek

Nexotek NT-P500 user manual

Avaya

Avaya Integral 5 R3.0 user guide

GE 28320EE2 - Dect 6.0 InfoLink 2 user guide

Avaya

Avaya 4600 Series Administrator's guide

Nortel

Nortel i2050 installation guide