Mitel 650 DECT User manual
MIVOICE OFFICE 400
MITEL 650 DECT
AS OF VERSION R3.0
USER GUIDE
eud-1722_en / 1.0 – R3.0 – © 08.2015
2Mitel 650 DECT Phone
eud-1722/1.0 – R3.0 – 08.2015
Welcome...
Welcome to the User's Guide for the DECT phone Mitel 650 DECT for MiVoice Office 400
communication systems.
This User's Guide will assist you with the use of your phone and introduce you step by
step to the functions and configurations.
If you require further technical support or information on other Mitel products, please refer
to our websites www.mitel.com or Mitel DocFinder.
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Welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product and safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operating and display elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Key designations and sockets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dialling and phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the display and operating elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu-guided navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Supplementary features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using functions while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Organising absences from the desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Voice messages and text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Functions for special situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Functions with OpenCount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Functions with Mitel Alarm Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting functions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Personalizing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring cordless phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting the volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Audio profile settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Content
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Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Protect yourself against calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Managing your private contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuring presence/presence profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Formulating functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installation and first-time operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connecting a cordless phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Carry clip or swivel clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Carry strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
USB and external charging socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Logging your phone on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Further information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Communication system and software versions . . . . . . . . . . . . . . . . . . . . . . . . 105
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
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Product and safety information
The product and document information is available here. You will also find notes
on safety, data protection and legal notes. Please read through this product and
safety information carefully.
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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Product and safety information
Safety information
Failure to observe this information can be hazardous and infringe existing laws.
Medical equipment
Inform yourself if the use of radio equipments (cordless phones) is approved
near medical devices. Observe the alert messages and instructions.
Availability of telephone connections
Do not rely on your cordless phone as your only means of communication in
emergency or critical situations. Availability cannot always be guaranteed.
The device will be inoperable when mains power of the communication sys-
tem fails.
Risk of explosion through sparking
On premises subject to explosion hazards only use ATEX models specially
approved for that purpose.
Hands-free mode and Ringing tone
Do not hold the cordless phone up against your ear in hands-free operation
and during ringing tone, as the volume is then very high. The default setting for
ringing loudness meets regulatory requirements. It is recommended the
default setting is retained.
Mains power
Use the original power supply only (ID: 23-00-1089-00 Connect the power
supply only to power sources that conform to the indications on the power
supply.
Maintenance
Make sure all installation and repair work is carried out by a specially qualified
technician. Do not touch the charging contacts with sharp, metallic, and/or
greasy objects.
Always use a soft, moistened, or antistatic cloth to clean your device. Do not
use chemicals or other chemical products.
Cost control and Data protection
You should protect your phone with a PIN so that no-one can make phone
calls at your expense. A code will also protect your personal settings. When
carrying the cordless phone around, you should lock the keypad so it cannot
be accidentally activated.
1
2
0
5
Product and safety information
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Dealing with batteries
Please observe the following rules and regulations when dealing with batteries:
Ambient conditions
Do not operate the device outside the temperature range of +5 °C to approx.
+40 °C. Avoid direct sunlight and other sources of heat.
Protect your device against the wet, excessive dust, corrosive liquids and
steam.
Do not expose your device to electromagnetic fields (electric motors, house-
hold appliances). The speech quality could be affected. To prevent interfer-
ence, avoid placing your handset in the immediate vicinity of computers,
radios, TV sets, VCRs, and other telephone sets.
Disposal
Be sure to dispose of your device, batteries and its packaging in an environ-
mentally compatible way. Electrical equipment does not belong in domestic
waste. Deposit it at a return centre.
Accessories
Use original accessories or specifically approved accessories only. The use of
other accessories may decrease performance or pose a risk to your health or
safety.
General rules when dealing with batteries
• Never tamper with or dismantle batteries.
• Never immerse the batteries in water or throw it into a fire.
• Do not expose the batteries to high temperatures.
When putting your cordless phone into operation
• Only use the battery pack supplied by the manufacturer.
• Take note of the instructions in chapter "Battery", page 99 and follow the procedure described
there.
• It takes two to three charging cycles for the batteries to reach their fully charged state.
• Only use the charging unit supplied by the manufacturer.
• For the charging unit only use the plug-in power adapter supplied by the manufacturer (ID: 23-
00-1089-00 Otherwise the phone may be damaged.
When operating your cordless phone
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life. Do not place the corre-
sponding cordless phone back into the charging unit until the batteries are not fully or almost
fully discharged.
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Product and safety information
Product information
Purpose and function
This product is part of the MiVoice Office 400 communication solution.
MiVoice Office 400 is an open, modular and comprehensive communication solution for
the business sector with several communication servers of different performance and
expansion capacity, an extensive telephone portfolio and a multitude of expansions. They
include an application server for Unified Communications and multimedia services, an
FMC (Fixed Mobile Conversion) controller for integrating mobile phones, an open inter-
face for application developers and a multitude of expansion cards and modules.
The business communication solution with all its components was developed to cover in
full the communication requirements of businesses and organisations, in a way that is
both easy to use and maintenance-friendly. The individual products and components are
coordinated and must not be used for other purposes or replaced by third-party products
or components (unless it is to connect other approved networks, applications and tele-
phones to the interfaces certified specially for that purpose).
One number user concept:
Your system administrator can set up several phones for you that hold all the same phone
number (one number user concept). You have only one name and phone number with
which to identify yourself to your call partners, regardless of which of the phone you make
your calls. The advantage is that you can always be reached under the same phone num-
ber, regardless of where you happen to be.
With Personal call routing you can define where incoming calls shall be routed to (see
chapter "Activating personal call routing", page 59). You can determine the phone on
which a call is acoustically signalled, with Ring Alone (see chapter "Activating ring alone",
To replace the batteries
• Switch off the cordless phone before removing the batteries.
• Only use original batteries and charging units approved by the manufacturer. To do so, con-
tact your supplier or servicing agent.
To store the cordless phone or the batteries
• If you do not intend to use the phone for some time, switch off the phone and take out the bat-
tery pack.
• Store the batteries at room temperature. Above-average temperatures tend to reduce the ser-
vice life of batteries.
To dispose of the battery packs
Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate
collection point for recycling.
Product and safety information
Mitel 650 DECT Phone 9
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page 60). Your system administrator can set whether or not you are busy for further
incoming calls (Busy if busy). You are still able to make further outgoing calls with the
other terminals.
Call lists and contacts are available on all your phones and are automatically synchro-
nised.
An announcement is signalled on all your phones which support announcement.
User information
Your product is supplied with a Quick User’s Guide, safety information and, where appli-
cable, with other product-specific information.
These and all other user documents are available for download from the Mitel DocFinder
as individual documents or as a documentation set. It is your responsibility to keep up to
date with the scope of functions, the proper use and the operation of your product.
• Make sure you have all the user documents required to operate your product efficiently
and correctly.
• Make sure that the versions of the user documents comply with the software level of
the MiVoice Office 400 products used and that you have the latest editions.
• Always read the user documents first before you put your product into operation.
• Store the user information within easy reach and refer to it whenever uncertainties
arise in connection with the use of the product.
• When handing over your product to others, make sure you enclose the relevant user
information.
Trademarks
Mitel® is a registered trademark of Mitel Networks Corporation.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. All other trademarks, product
names and logos are trademarks or registered trademarks of their respective proprietors.
The designations used in this manual for software and hardware are registered trade-
marks and are thus subject to the relevant regulations.
Document portal: www.mitel.com/docfinder
© The information, graphics and layouts featured in the user information are subject to copy-
right and may not be duplicated, presented or processed without the written consent of Mitel
Schweiz AG.
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Product and safety information
Exclusion of liability
Not valid for Australia. See chapter "Limited Warranty (Australia only)", page 10 for the
limited warranty in Australia.
All parts and components of the MiVoice Office 400 communication solution are manufac-
tured in accordance with ISO 9001 quality guidelines.
The relevant user information has been compiled with the utmost care. The functions of
the MiVoice Office 400 products have been tested and approved after comprehensive
conformity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers
shall not be liable for any direct or indirect damage that may be caused by incorrect han-
dling, improper use, or any other faulty behaviour. Potential hazards are mentioned in the
relevant places in the user information. Liability for loss of profit shall be excluded in any
case.
About Mitel
Mitel® (Nasdaq:MITL) (TSX:MNW) is a global leader in business communications that
easily connect employees, partners and customers - anywhere, anytime and over any
device, for the smallest business to the largest enterprise. Mitel offers customers maxi-
mum choice with one of the industry’s broadest portfolios and the best path to the cloud.
With more than US$1 billion in combined annual revenue, 60 million customers world-
wide, and #1 market share in Western Europe, Mitel is a clear market leader in business
communications. For more information, go to www.mitel.com.
Data protection
Protection against listening in and recording
The MiVoice Office 400 communication solution comprises features which allow calls to
be monitored and recorded without the call parties noticing. Please note that these fea-
tures can only be used in compliance with national data protection provisions.
Limited Warranty (Australia only)
The benefits under the Mitel Limited Warranty below are in addition to other rights and
remedies to which you may be entitled under a law in relation to the products.
In addition to all rights and remedies to which you may be entitled under the Competition
and Consumer Act 2010 (Commonwealth) and any other relevant legislation, Mitel war-
rants this product against defects and malfunctions in accordance with Mitel’s authorized,
written functional specification relating to such products during a one (1) year period from
Table of contents
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