Miracle-Ear MECONNECT BTE 13 User manual

MECONNECT™BTE 13

with GENIUS™3.0 Technology User Manual

www.miracle-ear.com

2 3

Content

Welcome 4

Your hearing aids 5

Hearing aid type 5

Getting to know your hearing aid 6

Components and names 7

Controls 9

Hearing programs 10

Features 10

Batteries 11

Battery size and handling tips 11

Replacing batteries 12

Daily use 13

Turning on and off 13

Inserting and removing the hearing aids 14

Adjusting the volume 17

Changing the hearing program 18

Further adjustments (optional) 18

Special listening situations 19

On the phone 19

Audio streaming with iPhone 20

Airplane mode 20

Audio induction loops (optional) 21

Maintenance and care 22

Hearing aids 22

Ear pieces, earhooks and tubes 23

Professional maintenance 27

Further information 28

Safety information 28

Accessories 28

Symbols used in this document 28

Troubleshooting 29

Service and warranty 31

4 5

Welcome

Thank you for choosing Miracle-Ear®hearing aids to

accompany you through everyday life. Like anything

new, it may take you a little time to become familiar

with them.

This guide, along with support from your Hearing Care

Specialist, will help you understand the advantages and

greater quality of life your hearing aids offer.

To receive the most beneﬁt from your hearing aids, it is

recommended that you wear them every day, all day.

This will help you get adjusted to them.

CAUTION

It is important to read this user manual and the

safety manual thoroughly and completely. Follow

the safety information to avoid damage or injury.

Your hearing aids

This user manual describes optional features that

your hearing aids may or may not have.

Ask your Hearing Care Specialist to indicate the

features that are valid for your hearing aids.

Hearing aid type

Your hearing aids are BTE (Behind-The-Ear) models. A

tube delivers the sound from the hearing aid into the

ear. The instruments are not intended for children under

the age of 3 years or persons with a developmental age

of under 3 years.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

aids.

Your hearing aids feature Bluetooth®low energy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio streaming with

your iPhone.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by the legal manufacturer of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

** Apple® iPhone is a trademark of Apple Inc.

6 7

Getting to know your hearing aids

It is recommended to familiarize yourself with your

new hearing aids. With the hearing aids in your hand

try using the controls and note their location on the

hearing aids. This will make it easier for you to feel and

press the controls while wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can use a

remote control to control your hearing aids. With

a dedicated smartphone app you have additional

control options.

Components and names

Your hearing aids are either attached to an earhook

and a custom-made ear piece or to a standard tube

(OpenTube) and a standard ear piece (OpenTip).

MECONNECT™BTE 13 S

➌

➋

➊

➐➐

➍

➎

➏ ➏

➑ ➑

➊Ear piece (OpenTip)

➋Retention strand

(optional)

➌Tube (OpenTube)

➍Adapter for OpenTube

➎Earhook

➏Microphone openings

➐Rocker switch (control)

➑Battery compartment

(on/off switch)

MECONNECT™BTE 13 P

➌

➋

➊

➑ ➑

➎

➐➐

➎

➏

➍

➊Ear piece (OpenTip)

➋Retention strand

(optional)

➌Tube (ThinTube)

➍Adapter for ThinTube

➎Microphone openings

➏Earhook

➐Rocker switch (control)

➑Battery compartment

(on/off switch)

8 9

You can use standard ear pieces together with a

standard tube or custom-made ear pieces together with

an earhook and tube.

You can easily exchange the standard ear pieces

and clean the standard tube. Read more in section

“Maintenance and care.”

Standard ear pieces / tubes Size

OpenTip open or closed

OpenTip semi-open

OpenTip double

OpenTube

Custom-made ear pieces

Examples:

Controls

With the rocker switch you can, for

example, adjust the volume or switch

hearing programs. Your Hearing Care

Specialist has programmed your desired

functions to the rocker switch.

Rocker switch function L R

Press brieﬂy:

Program up/down

Volume up/down

Tinnitus control signal level up/down

Press for about 2 seconds:

Program up/down

Volume up/down

Tinnitus control signal level up/down

Press for more than 3 seconds:

Standby/turn on

Activate/deactivate airplane mode

L = Left, R = Right

You can also use a remote control to change

hearing programs and adjust the volume on your

hearing aids. With our smartphone app you have

even more control options.

10 11

Hearing programs

Read more in section “Changing the hearing program”.

Features

Power-on delay enables whistle/feedback free

insertion of hearing aids.

Read more in section “Turning on and off.”

The tinnitus control feature generates a sound to

distract you from your tinnitus.

Atelecoil is integrated in the battery

compartment, enabling the hearing instrument to

connect with audio induction loops.

Read more in section “Audio induction loops”.

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Specialist for recommended

batteries.

Battery size: 13

●Always use the correct battery size for your hearing

aids.

●Remove the batteries if you do not intend use the

hearing aids for several days.

●Always carry spare batteries.

●Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

12 13

Replacing batteries

Removing the battery:

XOpen the battery compartment.

Inserting the battery:

XIf the battery has a protective ﬁlm, remove it

only when you are ready to use the battery.

XInsert the battery with

the “+” symbol facing up

(refer to the picture).

XCarefully close the battery compartment. If you feel

resistance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by

force. It can be damaged.

Daily use

Turning on and off

You have the following options to turn your hearing aids

on or off.

Via battery compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning off: Open the battery compartment to the

ﬁrst catch.

Via rocker switch:

XTurning on or off: Press and hold the rocker switch for

several seconds. Refer to section “Controls” for the

settings of the rocker switch.

After turning on, the previously used volume and

hearing program remain set.

When wearing the hearing aids, an alert tone can

indicate when a hearing aid is being turned on or off.

When the power-on delay is activated, the hearing

aids turn on after a delay of several seconds. During

this time you can insert the hearing aids into your ears

without experiencing unpleasant feedback/whistling.

The “power-on delay” can be activated by your Hearing

Care Specialist.

14 15

Inserting and removing the hearing aids

Your hearing aids have been ﬁne-tuned for your right

and left ear. Colored markers indicate the

side:

●red marker = right ear

●blue marker = left ear

Inserting a hearing aid:

XHold the tube close to the ear piece.

XCarefully push the ear piece

into the ear canal ➊.

XTwist it slightly until it sits

well.

Open and close your mouth

to avoid accumulation of air

in the ear canal.

XLift the hearing aid and

slide it over the top of

your ear ➋.

૜

૝

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too

deeply into the ear.

●It may be helpful to insert the right hearing aid

with the right hand and the left hearing aid

with the left hand.

●If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

The optional retention strand helps to securely retain

the ear piece in your ear. To position the retention

strand:

XBend the retention strand and

position it carefully into the

bottom of the bowl of your ear

(refer to the picture).

16 17

Removing a hearing aid:

XLift the hearing aid and slide

it over the top of your ear ➊.

XHold the tube close to

the ear piece and pull the

ear piece out carefully ➋.

૜

૝

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain

in your ear when removing the hearing aid. If

this happens, have the ear piece removed by a

medical professional.

Clean and dry your hearing aids after usage. Read more

in section “Maintenance and care.”

Adjusting the volume

Your hearing aids automatically adjust the volume to the

listening situation.

XIf you prefer manual volume adjustment, press the

rocker switch.

Refer to section “Controls” for the setting of the

rocker switch.

An optional signal tone can indicate the volume

change. Once the maximum or minimum volume has

been reached, you may hear an optional signal tone.

18 19

Changing the hearing program

Depending on the listening situation, your hearing aids

automatically adjust their sound.

Your hearing aids may also have several hearing

programs which allow you to change the sound, if

needed. An optional signal tone can indicate the

program change.

XTo change the hearing program, press the

rocker switch.

Refer to section “Controls” for the setting of the

rocker switch. Refer to section “Hearing programs”

for a list of your hearing programs.

Further adjustments (optional)

You can also use the hearing aid controls to change

other features, for example, the level of the tinnitus

therapy signal.

Refer to section “Controls” for the setting of your

controls.

Special listening situations

On the phone

When you are on the phone, hold

the telephone receiver slightly

above your ear. The hearing aid

and telephone receiver have to be

aligned. Turn the receiver slightly

so that the ear is not completely

covered.

Telephone program

You may prefer a certain volume when using the

phone. Ask your Hearing Care Specialist to conﬁgure a

telephone program.

XSwitch to the telephone program whenever you are

on the phone.

If a telephone program is conﬁgured for your hearing

aids, it is listed in section “Hearing programs”.

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