Medistrom Co-Pilot 12 User manual
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Co-Pilot 12 & Co-Pilot 24
Quick Start Guide
PLEASE NOTE
The Co-Pilot 12 and Co-Pilot 24 are intended to be used an expansion
unit for the Pilot 12 Plus and Pilot 24 Plus battery platforms, and will
not function as a stand-alone CPAP Battery
Package Contents
(1) Co-Pilot 12 or Co-Pilot-24
add-on unit
(2) Rubber Joiner(s)
(1) DC Cable
(1) Fabric Travel Pouch
2
Connecting the Co-Pilot
Note: It is important to perform the following steps in order. If
these steps are not performed in the order listed below the Co-
Pilot may emit an error code. To clear this error code please
disconnect all cords from the Co-Pilot and Pilot Plus and then
power cycle the device and follow the instructions as they are
written below.
Uninterruptible Power Supply (Backup Battery)
1. Secure the Co-Pilot and Pilot batteries together using the two
rubber joiners included with the Co-Pilot. Please ensure that
the Pilot battery (not included with Co-Pilot package) is in the
LOWER slot and the Co-Pilot is in the UPPER slot and that the
front of each battery is facing the same direction when joined
together.
2. Connect the OUTPUT port on the Co-Pilot to the CHARGE jack on
the Pilot Plus CPAP battery using the DC Cable that is included
in the Co-Pilot package.
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3. Connect the Pilot Plus to your PAP Device using the output
cable that was included with the Pilot Plus.
4. Toggle power switch on Pilot Plus to ON and immediately
afterward toggle power switch on Co-Pilot to ON.
5. Connect the AC adapter to the CHARGE port of the Pilot Plus.
Note: The Pilot-12 Plus can only be used with the AC adapter
included with the battery. Use of other third-party AC
adapters may result in the Pilot-12 Plus emitting an error
code.
Note: The Pilot-24 Plus is designed to use the AC adapter that
is included with the ResMed S9 or ResMed AirSense 10
platform of PAP devices.
6. The Co-Pilot and Pilot Plus system will now provide power to
your PAP device. Refer to the instructions that came with your
PAP device for instructions on how to begin therapy.
4
Standalone Battery (Travel Battery)
IMPORTANT: Use of heated humidification and/or heated
tubing will significantly decrease the run-time of the Pilot Plus
and Co-Pilot batteries. To maximize you run-time, please either
disconnect your PAP device’s humidifier or ensure that the heat
setting is set to zero.
1. Secure the Co-Pilot and Pilot batteries together using the two
rubber joiners included with the Co-Pilot. Please ensure that
the Pilot battery (not included with Co-Pilot package) is in the
lower slot and the Co-Pilot is in the upper slot and that the
front of each battery is facing the same direction when joined
together.
2. Connect the OUTPUT port on the Co-Pilot to the CHARGE jack on
the Pilot Plus CPAP battery using the DC Cable that is included
in the Co-Pilot package.
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3. Connect Pilot Plus CPAP Battery to your CPAP Device using the
correct output cable that came with your Pilot Plus battery.
4. Toggle power switch on Pilot Plus to ON and immediately
afterward toggle power switch on Co-Pilot to ON.
5. The Co-Pilot and Pilot Plus system will now provide power to
your PAP device. Refer to the instructions that came with your
PAP device for instructions on how to begin therapy.
Charging the Co-Pilot as an Uninterruptible Power
Supply (Backup Battery)
The Pilot Plus and Co-Pilot can both be charged at the same time
using a single AC adapter. Connect the appropriate AC adapter to
the CHARGE port of the Co-Pilot. Ensure that the power switch of
the Co-Pilot is toggled to ON.The power switch on the Pilot Plus
can be toggled to either ON or OFF.
Note: In this configuration the Pilot Plus will charge first, the Co-
Pilot will not begin charging until the Pilot Plus has been fully
charged.
Important: The power switch of the Co-Pilot must be ON for
power to be transmitted to the Pilot Plus.
Note: The Pilot-12 Plus can only be used with the AC adapter
included with the battery. Use of other third-party AC adapters
may result in the Pilot-12 Plus emitting an error code.
Note: The Pilot-24 Plus is designed to use the AC adapter that is
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included with the ResMed S9 or ResMed AirSense 10 platform of
PAP devices. Use of other third-party AC adapters may result in
the Pilot-24 Plus emitting an error code.
Charging the Co-Pilot as a Standalone Battery
(Travel Battery)
For best results ensure that the power switch on the Co-Pilot is
toggled to OFF. Connect the AC adapter to the CHARGE port on the
Co-Pilot.
Note: The Pilot-12 Plus can only be used with the AC adapter
included with the battery. Use of other third-party AC adapters
may result in the Pilot-12 Plus emitting an error code.
Note: The Pilot-24 Plus is designed to use the AC adapter that is
included with the ResMed S9 or ResMed AirSense 10 platform of
PAP devices. Use of other third-party AC adapters may result in
the Pilot-24 Plus emitting an error code.
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General Troubleshooting
LED indicator
Possible Cause
Solution
Normal Operation
Solid green LED
Greater than 90%
capacity remaining
Solid yellow LED
Remaining capacity is
between 10% - 90%
Solid red LED
Remaining capacity is
less than 10%
Green LED flashing
Battery is charging
Error Codes
Orange and green
LEDs alternate
flashing
The Co-Pilot expansion
unit was not correctly
connected to the
primary Pilot battery.
The Co-Pilot expansion unit must
be connected to a primary Pilot
battery within the first 30
seconds of being switched on
Incorrect Pilot battery
being used
Ensure that the primary Pilot
unit is the correct model for
your Co-Pilot unit. The Co-Pilot-
12 must be connected to a Pilot-
12 and a Co-Pilot-24 must be
connected to a Pilot-24
Red LED flashing
(rapidly)
Incorrect Pilot battery
being used
Ensure that the primary Pilot
unit is the correct model for
your Co-Pilot unit. The Co-Pilot-
12 must be connected to a Pilot-
12 and a Co-Pilot-24 must be
connected to a Pilot-24
Red LED flashing
(slowly)
The environmental
temperature is too
high for the battery to
operate safely
Ensure that the battery is placed
where there is no excess heat.
Do not rest the battery on top
of radiators or electronic
devices that may emit heat. Do
not attempt to use the battery
in temperatures exceeding 40°
C / 104° F
Red LED (alternates
long and short
flashing)
Incorrect Pilot battery
being used
Ensure that the primary Pilot
unit is the correct model for
your Co-Pilot unit. The Co-Pilot-
12 must be connected to a Pilot-
12 and a Co-Pilot-24 must be
connected to a Pilot-24
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PAP device connected
to battery is
incompatible
Ensure that the PAP device you
are using is compatible with the
Pilot-12 or Pilot-24 you are
using
DC output cable is
damaged
Ensure that the cable connected
the Pilot-12 or Pilot-24 to the
PAP device is securely
connected and not damaged
Green LED flashing
(slowly)
Incorrect Pilot battery
being used
Ensure that the primary Pilot
unit is the correct model for
your Co-Pilot unit. The Co-Pilot-
12 must be connected to a Pilot-
12 and a Co-Pilot-24 must be
connected to a Pilot-24
A/C adapter is
damaged
Check the A/C adapter for
damage. Do not attempt to
open or service the A/C adapter
yourself.
Red and green LEDs
alternate flashing
Battery has entered
over-discharge
protection to prevent
damage to the cells.
Contact Medistrom technical
support
Red LED (three
short rapid flashes)
PAP device connected
to battery is
incompatible
Ensure that the PAP device you
are using is compatible with the
Co-Pilot-12 or Co-Pilot-24 you
are using
Red LED (two short
flashes followed by
one long flash)
PAP device connected
to battery has
abnormal power draw
Disconnect and reconnect the
Co-Pilot from both the primary
Pilot battery and the PAP
device. Power cycle the Co-Pilot
by toggling the power switch off
and then on. If the Co-Pilot
emits this error code after these
steps contact Medistrom
technical support
If errors persist after taking the recommended action contact
Medistrom technical support toll-free at 1-888-407-4791 or via email
at support@choiceonemedical.com. Do not open the device or attempt
to service the device yourself.
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Co-Pilot-12 et Co-Pilot-24
Guide de démarrage rapide
VEUILLEZ NOTER
Les Co-Pilot-12 et Co-Pilot-24 sont destinés à être utilisés comme des
unités d’expansion pour les batteries Pilot-12 Plus et Pilot-24 Plus, et
ils ne fonctionneront pas en tant que batteries autonomes.
Contenu de l’ensemble
(1) unité complémentaire
Co-Pilot-12 ou Co-Pilot-24
(2) dispositifs de fixation
en caoutchouc
(1) câble CC
(1) sac de voyage en tissu
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Branchement du Co-Pilot
Remarque : Il est important de suivre les étapes suivantes dans
l’ordre indiqué, à défaut de quoi le Co-Pilot pourrait émettre un
code d’erreur. Pour enlever ce code d’erreur, veuillez
déconnecter tous les fils des Co-Pilot et Pilot Plus, puis
redémarrez l’appareil et suivez les instructions indiquées ci-
dessous.
Source d’alimentation ininterruptible (batterie de
secours)
1 - Fixez ensemble les batteries Co-Pilot et Pilot à l’aide des deux
dispositifs de fixation en caoutchouc fournis avec le Co-Pilot.
Veuillez vous assurer que la batterie Pilot (non fournie avec
l’ensemble Co-Pilot) se trouve dans l’ouverture INFÉRIEURE, que
le Co-Pilot se trouve dans l’ouverture SUPÉRIEURE et que l’avant
de chaque batterie est orienté dans le même sens lorsqu’elles
sont fixées ensemble.
2 - Branchez le port de SORTIE sur le Co-Pilot au connecteur
femelle« CHARGE » sur la batterie CPAP Pilot Plus à l’aide du câble
CC fourni avec l’ensemble Co-Pilot.
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