Linksys AC2400 User manual

AC

DUAL BAND GIGABIT Wi-FiROUTER

USER GUIDE

Model# E8350

Linksys E-Series

Table of Contents

Product overview

E8350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Setting Up Your E-Series Router

Where to ﬁnd more help . . . . . . . . . . . . . . . . . . . . . . . . . .2

How to set up your router . . . . . . . . . . . . . . . . . . . . . . . . .2

How to start Linksys Connect 2

Use Linksys Connect to manage your router 2

How to manually set up your router. . . . . . . . . . . . . . . . . . .2

Advanced Conﬁguration

How to open the browser-based utility . . . . . . . . . . . . . . . .3

Setup > Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Language 4

Internet Setup 4

Wireless > Basic Wireless Settings . . . . . . . . . . . . . . . . . . . .5

Wireless Settings 5

Wireless Security

Wireless > Wireless Security . . . . . . . . . . . . . . . . . . . . . . . .7

Option settings 7

Troubleshooting

Your router was not successfully set up . . . . . . . . . . . . . . . .9

Get Windows XP Service Pack 3 message . . . . . . . . . . . . . . . .9

Your Internet cable is not plugged in message . . . . . . . . . . . . 10

Cannot access your router message . . . . . . . . . . . . . . . . . . 11

Device not found message . . . . . . . . . . . . . . . . . . . . . . . . 12

Speciﬁcations

Linksys E8350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Product overview

Linksys E-Series

Product overview

E8350

Back view

•Adjustable external antennas—This router ships with four adjustable

external antennas that should be connected to the router before

powering it on. To connect the antennas, twist the antenna connector

clockwise onto the antenna port on the router.

NOTE

For best performance, position the side antennas vertically as

shown in the picture.

•USB 3.0 port—Connect and share a USB drive on your network or on the

Internet. (Go to support.linksys.com/storagelink for more details.)

•USB 2.0/eSATA combo port—Connect and share a USB or eSATA drive on

your network or on the Internet. (Go to support.linksys.com/storagelink

for more details.)

•Ethernet ports—Connect Ethernet cables (also called network or

Internet cables) to these Gigabit Ethernet (10/100/1000) ports and to

other wired devices on your network.

•Ethernet activity indicator— Lights up when there is a wired connection.

Blinks while sending or receiving data.

•Internetport—Connect anEthernetcable tothisportandto yourmodem.

•Internetactivityindicator—Lights up when there is a wired connection.

Blinks while sending or receiving data.

•Wi-Fi button—Press and hold for 3 seconds to enable/disable the

wireless function.

•Wi-Fi indicator—Lights up when wireless function is enabled.

•Wi-Fi Protected Setup™ )WPS( button—Press to easily configure

wireless security on Wi-Fi Protected Setup-enabled network devices. For

more information, see“Wireless Security”on page 7.

•Wi-Fi Protected Setup™ )WPS( indicator—LED is solid following a

successful Wi-Fi Protected Setup connection or when wireless security

is enabled. LED blinks slowly during a Wi-Fi Protected Setup connection.

LED blinks quickly when there is a Wi-Fi Protected Setup error. LED is off

when wireless security is disabled.

•Reset button—Press and hold for 5-10 seconds (until all port lights blink

at the same time) to reset the router to its factory defaults.

•Power indicator—LED is solid while power is connected. LED blinks

slowly during bootup, firmware upgrades, and factory reset.

•Power—Connect the included AC power adapter to this port.

•Power switch—Press | (on) to power on the router.

Power

port

Power

switch

Power

indicator

Reset

WPS button

and indicator

Wi-Fi button

and indicator

Ethernet

Internet

USB 1

USB2/eSATA

Ethernet (LAN) activity indicator (green)

Solid: physical link is up on the port

Blinking: port is sending/receiving data

Off: no physical link on the port

Internet (WAN) activity indicator (green)

Solid: physical link is up on the port

Blinking: port is sending/receiving data

Off: no physical link on the port

Setting Up Your E-Series Router

Linksys E-Series

Where to find more help

In addition to this user guide, you can find help at these locations:

•Linksys.com/support/e8350 (documentation, downloads, FAQs,

technical support, live chat, forums)

•Linksys Connect help (run Linksys Connect, then click Learn More

where available)

•Browser-based utility context-sensitive help (open the utility, then click

Help in the right-side column.)

How to set up your router

The easiest and fastest way to set up your router is to run the Linksys Connect

setup software

How to start Linksys Connect

When you run the setup CD, Linksys Connect (your router’s setup software) is

automatically installed onto your computer. Use Linksys Connect to manage

your router.

Note:

If you lose your setup CD, you can download the software from

Linksys.com/support/e8350

To start Linksys Connect for the first time:

Insert the CD into your CD or DVD drive.

Click Set up your Linksys Router.

If you do not see that prompt:

•For Windows, click Start, Computer, then double-click the CD drive

and the Setup icon.

•For Mac, double-click the CD icon on your desktop, then double-click

the Setup icon.

Follow the on-screen instructions to complete your router setup.

Use Linksys Connect to manage your router

After your router has been set up and Linksys Connect has been installed, you

can use Linksys Connect to easily manage many of your router’s settings such as:

•Connect devices to your network

•Test your Internet connection speed

•Configure parental controls

•Set up guest access

•Change your router’s name and password

How to manually set up your router

After setting up the router with the setup software (located on the CD), the

router will be ready to use. If you would like to change its advanced settings, or

if the software does not run, use the router’s browser-based utility. Access the

utility with a web browser on a computer connected to the router. For more

information on using the utility, see “How to open the browser-based utility”

on page 3.

Setting Up Your E-Series Router

Advanced Configuration

Linksys E-Series

How to open the browser-based utility

To access some advanced settings, you need to open the browser-based utility.

To open the browser-based utility:

Run Linksys Connect, click Change under Router settings, click Advanced

settings, then click OK.

– or –

Open a web browser on a computer connected to your network, then go

to 192.168.1.1

The router prompts you for a user name and password.

Enter the user name and password, and click OK. The utility’s main menu

will open.

Tips

If you set up your router without using Linksys Connect, your

router’s default username and password are“admin”

If you used Linksys Connect to set up your router, you can see your

router’s user name and password by running Linksys Connect, then

clicking Router settings

Advanced Configuration

Linksys E-Series

Setup > Basic Setup

The first screen that appears is the Basic Setup screen.This allows you to change

the router’s general settings.

Language

Select your language—To use a different language, select one from the

drop-down menu. The language of the browser-based utility will change five

seconds after you select another language.

Internet Setup

The Internet Setup section configures the router to your Internet connection.

Most of this information can be obtained through your Internet Service

Provider (ISP).

Internet Connection Type

Select the type of Internet connection your ISP provides from the drop-down

menu. The available types are the following:

•Automatic Configuration - DHCP

•Static IP

•PPPoE

•PPTP

•L2TP

•Telstra Cable

Automatic Configuration - DHCP

The default Internet Connection Type is Automatic Configuration - DHCP

(Dynamic Host Configuration Protocol) Keep the default only if your ISP

supports DHCP or if you connect using a dynamic IP address. (This option

usually applies to cable connections.)

Static IP

If you are required to use a fixed IP address to connect to the Internet, select

Static IP.

PPPoE

If you have a DSL connection, check whether your ISP uses Point-to-Point

Protocol over Ethernet (PPPoE). If so, select PPPoE.

Advanced Configuration

Linksys E-Series

PPTP

Point-to-Point Tunneling Protocol (PPTP) is a service that generally applies to

connections in Europe. If your PPTP connection supports DHCP or a dynamic IP

address, then select Obtain an IP Address Automatically. If you are required

to use a fixed IP address to connect to the Internet, then select Specify an IP

Address and configure the options below.

L2TP

Layer 2 Tunneling Protocol (L2TP) is a service that generally applies to

connections in Israel.

Telstra Cable

Telstra Cable is a service that generally applies to connections in Australia.

Connect on Demand or Keep Alive

The Connect on Demand and Keep Alive options let you choose whether

the router connects to the Internet only as needed (useful if your ISP charges

for connect time), or if the router should always be connected. Select the

appropriate option.

Wireless > Basic Wireless Settings

The basic settings for wireless networking are set on this screen.

Note

After you set up the wireless network(s), set up the wireless security

settings.

Wireless Settings

Network Mode—Select the wireless standards your network will support.

•Mixed—If you haveWireless-N (2.4 GHz), Wireless-G, and Wireless-B devices

in your network, keep the default, Mixed.

•Wireless-B/G Only—If you have both Wireless-B and Wireless-G (2.4 GHz)

devices in your network, select Wireless-B/G Only.

•Wireless-B Only—If you have only Wireless-B devices, select Wireless-B

Only.

•Wireless-G Only—If you have only Wireless-G devices, select Wireless-G

Only.

•Wireless-N Only—If you have only Wireless-N (2.4 GHz) devices, select

Wireless-N Only.

•Disabled—If you have no Wireless-B, Wireless-G, and Wireless-N (2.4 GHz)

devices in your network, select Disabled.

Note

You may select Mixed, Wireless-A/N Only or Disabled for the

5 GHz band.

If you are not sure which mode to select, keep the default, Mixed.

Advanced Configuration

Linksys E-Series

Network Name )SSID( The Service Set Identifier (SSID) is a name used by

devices to connect to a wireless network. SSIDs are case-sensitive and must

not exceed 32 characters.The default SSIDs for the 2.4 GHz and 5 GHz networks

are LinksysXXXX and LinksysXXXX_5GHz, respectively.The Xs represent the last

five digits of the router’s serial number, which can be found on the bottom

of the router. If you changed the SSID in the Linksys Connect setup software,

both bands have the new SSID. You may give them different names through

the browser-based utility. If you do so, and use Linksys Connect again, it will

make both SSIDs the same (the most recent entered in Linksys Connect).

Note

If you restore the router’s factory default settings (by pressing

the Reset button or using the Administration > Factory Defaults

screen), the Network Name will return to its default value. Change

the Network Name back to its original name, or you will have

to reconnect all devices on your wireless network to the new

network name.

Channel Width—For best performance in a 2.4 GHz network using Wireless-B,

Wireless-G and Wireless-N (2.4 GHz) devices, keep the default, Auto )20 MHz

or 40 MHz(. For a channel width of 20 MHz, select 20 MHz only. For the best

performance in a 5 GHz network, keep the default 20, 40 or 80 MHz.

Channel—Select the channel from the drop-down list. If you are not sure

which channel to select, keep the default, Auto.

SSID Broadcast—When wireless clients survey the local area for wireless

networks to associate with they will detect the SSID broadcast by the router.

To broadcast the router’s SSID, keep the default, Enabled. If you do not want to

broadcast the router’s SSID, select Disabled.

Wireless Security

Linksys E-Series

Wireless > Wireless Security

The router supports the following wireless security options: WPA2/WPA Mixed

Mode, WPA2 Personal and WEP. (WPA stands for Wi-Fi Protected Access. WEP

stands for Wireless Equivalent Privacy).

Security Option Strength

WPA2 Personal Strongest

WPA2/WPA Mixed Mode WPA2: Strongest

WPA: Strong

WEP Basic

Option settings

WPA2/WPA Mixed Mode, WPA2 Personal

Notes

If you select WPA2/WPA Mixed Mode as your Security Mode, each

device in your wireless network MUST use WPA2/WPA and the

same passphrase.

If you select WPA2 Personal as your Security Mode, each device

in your wireless network MUST use WPA2 Personal and the same

passphrase.

Passphrase—Enter a passphrase of 8-63 characters. If you used the setup

software for installation, the default is changed to a unique passphrase, which

you can find by running Linksys Connect, then clicking Router settings.

WEP

WEP is a basic encryption method, which is not as secure as WPA2/WPA. WEP is

not available on 5 GHz network.

Note:

If you select WEP as your Security Mode, each device in your

wireless network MUST use WEP and the same encryption and

shared key.

Encryption—Select a level of WEP encryption: 40/64-bit, 10 hex digits

or104/128-bit, 26 hex digits. The default is 40/64-bit, 10 hex digits.

Passphrase—Enter a passphrase to automatically generate WEP keys. Then

click Generate.

Key 1 —If you did not enter a passphrase, enter the WEP key(s) manually.

Disabled

If you choose to disable wireless security, you will be informed that wireless

security is disabled when you first attempt to access the Internet. You will be

given the option to enable wireless security, or confirm that you understand

the risks but still wish to proceed without wireless security.

Wireless Security

Troubleshooting

Linksys E-Series

This chapter can help you solve common setup issues and connect to the

Internet. Your router’s CD includes Linksys Connect, the router setup software

that makes it easy to connect network devices, change router settings, control

guest access, enable parental controls, and connect to the Internet. Linksys

Connect is also installed onto your computer during setup. If Linksys Connect

is prevented from completing the setup, this chapter will guide you through

finding solutions.

You can find more help from our award-winning customer support at

linksys.com/support.

How to run Linksys Connect after setup

When you run the setup CD, Linksys Connect is automatically installed onto

your computer. You can then use Linksys Connect to easily manage your

network.

To start Linksys Connect on a Windows computer:

Click Start, All Programs, then click Linksys Connect.

The Linksys Connect main menu opens.

To start Linksys Connect on a Mac OS X computer:

Open Finder and click Applications in the left panel.

Double-click the Linksys Connect icon.

The Linksys Connect main menu opens.

Troubleshooting

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