Linksys EA8500-EU User manual

AC

MUMIMO GIGABIT ROUTER

USER GUIDE

Model# EA8500

Linksys EA8500

Table of Contents

Product overview

EA8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Setting Up Your Router

Where to ﬁnd more help . . . . . . . . . . . . . . . . . . . . . . . . . .3

How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .3

How to connect to Linksys Smart Wi-Fi 4

How to change router settings 4

Troubleshooting

Your router was not successfully set up . . . . . . . . . . . . . . . .7

Windows XP Service Pack update . . . . . . . . . . . . . . . . . . . .7

Your Internet cable is not plugged in message . . . . . . . . . . . . .8

Cannot access your router message. . . . . . . . . . . . . . . . . . . .8

Speciﬁcations

Linksys EA8500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Linksys EA8500 Product overview

EA8500

Front view

•Power Indicator — The Linksys logo stays on steadily while connected

to the Internet. It flashes or pulses slowly during bootup, self-testing and

firmware upgrades. It flashes quickly when indicating connection errors.

Back view

•Adjustable external antennas—This router ships with four adjustable

external antennas that should be connected to the router before

powering it on. To connect the antennas, twist the antenna clockwise

onto the antenna connector on the router.

NOTE

For best performance, position the side antennas vertically as

shown in the picture.

•USB 3.0 port—Connect and share a USB drive or USB printer on your

network or on the Internet.

•USB 2.0/eSATA combo port—Connect and share a USB/eSATA drive or

a USB printer on your network or on the Internet.

Product overview

<antenna-power drawing page 3>

manual

Combo USB 2.0/

eSATA Port

Power Indicator

USB 3.0 Port Internet Port Power Port

Wi-Fi On/Off

Button

Ethernet Ports

Wi-Fi Protected

Reset Button

Power Switch

4x Adjustable External Antennas

Setup Button

<antenna-power drawing page 3>

manual

Combo USB 2.0/

eSATA Port

Power Indicator

USB 3.0 Port Internet Port Power Port

Wi-Fi On/Off

Button

Ethernet Ports

Wi-Fi Protected

Reset Button

Power Switch

4x Adjustable External Antennas

Setup Button

Linksys EA8500 Product overview

•Ethernet ports—Connect Ethernet cables (also called network or Internet

cables) to these Gigabit Ethernet (10/100/1000) ports and to other wired

devices on your network.

•Ethernet activity indicators—Green light is on when there is a wired

connection. Yellow light blinks while the router is sending or receiving data.

•Internet port—Connect an Ethernet cable to this port and to your modem.

•Internet activity indicators—Green light is on when there is a wired

connection. Yellow light blinks while the router is sending or receiving data.

•Wi-Fi button—Press to enable/disable the wireless function.

•Wi-Fi indicator—Lights up green when wireless function is on.

•Wi-Fi Protected Setup™ (WPS) button—Press to easily configure wireless

security on Wi-Fi Protected Setup-enabled network devices. For more

information, see“Wireless Security” on page 6.

•Wi-Fi Protected Setup™ (WPS) indicator—LED blinks slowly while accepting

Wi-Fi Protected Setup connections. LED blinks quickly when there is a Wi-Fi

Protected Setup error.

•Reset button—Press and hold until all port lights blink at the same time to

reset the router to its factory defaults.

•Power—Connect the included AC power adapter to this port.

•Power switch—Press | (on) to power on the router.

Linksys EA8500 Setting Up Your Router

Where to find more help

• Linksys.com/support/EA8500 (documentation, downloads, FAQs,

technical support, live chat, forums)

• Linksys Smart Wi-Fi (linksyssmartwifi.com; click Help at the top of

the screen)

NOTE

Licenses and notices for third party software used in this product may

be viewed on http://support.linksys.com/en-us/license. Please contact

http://support.linksys.com/en-us/gplcodecenter for questions or GPL

source code requests.

How to install your router

Note: If replacing an existing router, disconnect that router first.

1. Connect the antennas (if included) and plug in the router to a power

source. Press power switch to | (on) to power on the router. (Not all

routers have power switches.)

2. Connect the Internet cable from your modem to the yellow Internet port

on the back of your router. Wait until the power indicator on your router

is solid.

3. Connect to the secure wireless name shown in the Quick Start Guide that

came with your router. (You can change these details later.) Select the

option to automatically connect to this network in the future. You will not

have Internet access until you complete router setup (see Step 4).

4. Open a web browser to launch the Linksys Smart Wi-Fi Router setup

instructions. If you don’t see the instructions, type linksyssmartwifi.com in

the address bar.

At the end of setup, follow the on-screen instructions to set up your Linksys

Smart Wi-Fi account. Use Linksys Smart Wi-Fi to manage your router’s settings,

including:

• Change your router’s name and password

• Set up guest access

• Configure parental controls

• Connect devices to your network

• Test your Internet connection speed

NOTE

As part of Linksys Smart Wi-Fi account setup, you will be sent a

verification e-mail. Make sure that you open the e-mail from Linksys

and click the provided link, and log in from a device connected directly

to the router.

Setting Up Your Router

Linksys EA8500 Setting Up Your Router

How to connect to Linksys Smart Wi-Fi

1. Open a web browser and go to www.linksyssmartwifi.com.

2. Enter the e-mail address and password you set up earlier and click Sign in.

How to change router settings

NOTE

For additional help on any menu, click Help at the top of the screen.

• Open Linksys Smart Wi-Fi and log in to your account.

• In the menu on the left, click an option:

Network Map — Lets you display and manage all network devices connected

to your router. You can view devices on your main network and your guest

network, or display information about each device.

Guest Access — Lets you configure and monitor a network that guests can

use without accessing all of your network resources.

Parental Controls — Lets you block web sites and set Internet access times.

Linksys EA8500 Setting Up Your Router

Media Prioritization — Lets you set which devices and applications have top

priority for your network traffic.

Speed Test — Lets you test your network’s Internet connection speed.

External Storage — Lets you access an attached USB drive (not

included) and set up file sharing, a media server, and FTP access.

Linksys EA8500 Setting Up Your Router

Connectivity — Lets you configure basic and advanced network settings.

Troubleshooting — Lets you diagnose problems with your router and check

the status of the network.

Wireless — Lets you configure your router’s wireless network. Among the

settings you may change are network name (SSID), security mode, password,

MAC filtering, and connect devices using Wi-Fi Protected Setup.

Security — Lets you configure your router’s wireless security. You can set

up the firewall, VPN settings, and make custom settings for applications

and games.

Linksys EA8500 Troubleshooting

This chapter can help you solve common setup issues and connect to the

Internet. You can find more help from our award-winning customer support at

linksys.com/support.

Your router was not successfully set up

If Linksys Smart Wi-Fi did not complete the setup, you can try the following:

Press and hold the Reset button on your router with a paperclip or pin until

the LED starts flashing (about 10 seconds), then install the router again.

If you still haven’t set up the router, find another computer, and use that

computer to install the router again.

Windows XP Service Pack update

On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3. If the

currently installed Service Pack is older than version 3, you need to download

and install Service Pack 3.

NOTE

To temporarily connect to the Internet and download the required Service

Pack, you can use the included Ethernet cable to connect your computer

directly to your modem.

To Install Service Pack 3:

1. Connect to the Microsoft Update website

(update.microsoft.com/windowsupdate).

2. Follow the instructions on the website or contact Microsoft if you need

further help.

3. After downloading and installing Service Pack 3, install the router again.

Troubleshooting

Back view of DSL modem

Back view of cable modem

manual

Internet Port

Reset Button

Linksys EA8500 Troubleshooting

Your Internet cable is not plugged in

message

If you get a “Your Internet cable is not plugged in”message when trying to set

up your router, follow these troubleshooting steps.

Make sure that an Ethernet cable (or a cable like the one supplied with your

router) is securely connected to the yellow Internet port on the back of the

router and to the appropriate port on your modem. This port on the modem

is usually labeled Ethernet.

Back view of DSL modem

Back view of cable modem

manual

Internet Port

Reset Button

Back view of router

Back view of DSL modem

Back view of cable modem

manual

Internet Port

Reset Button

Back view of cable modem

Back view of DSL modem

Back view of cable modem

manual

Internet Port

Reset Button

Back view of DSL modem

Make sure that your modem is connected to power and is turned on. If it has a

power switch, make sure that it is set to the ON or lposition.

If your Internet service is cable, verify that the cable modem’s CABLE port is

connected to the coaxial cable provided by your ISP.

Or, if your Internet service is DSL, make sure that the DSL phone line is

connected to the modem’s DSL port.

If your computer was previously connected to your modem with a USB cable,

disconnect the USB cable.

Install the router again.

Cannot access your router message

To access your router, you must be connected to your own network. If you

have wireless Internet access, the problem may be that you have accidentally

connected to a different wireless network.

To fix the problem on Windows computers:

1. On your Windows desktop, right-click the wireless icon in the system tray.

The icon can differ depending on your version of Windows.

2. Click View Available Wireless Networks. A list of available networks

appears.

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