LG WT6001HVA User manual

Manual

homechat.lge.com

www.lge.co.kr

Ver. 2.1

LG Smart Washer

LG HomeChat Manual Contents

1. Introduction to HomeChat

2. Getting ready to use LG HomeChat

- Installing LINE

- Adding LG HomeChat as a friend on LINE

- Agreeing to Terms of Use & Privacy Policy

- Connecting Washer to HomeChat

3. Using LG HomeChat

- Washer Status

- Command List

- Start Washing

- Washer Status Notification

- Installing ‘LG Smart Laundry’ App

- Delay Wash / Washing Options

- Cycle Download

- Washer Power OFF

- Smart Diagnosis

- Master Control

4. LG HomeChat Service Inquiry

- Help / Inquiry

- Service Settings

- Service Termination

1. Introduction to LG HomeChat

•Which Washer Models support HomeChat service?

•What are the main Washer functions provided by LG HomeChat?

- Control: Check Washer Status, Start Washing, Turn Washer OFF, Delay Wash,

Set Washing Options, Cycle Download.

- Status and Monitoring: Status Notification, Smart Diagnosis.

•What are the system requirements for LG HomeChat?*

The recommended phone specification are as below:

1. Recommended OS

- iPhone: iOS 7.0 or higher (iPhone 4s or higher)

- Android: 4.0 ICS (Ice Cream Sandwich) or higher (1G memory or higher)

2. Recommended browser

-iPhone: Default browser and/or Safari browser

-Android: Default browser and/or Chrome browser

* Note that depending on the condition of your mobile device, some functions may not be

supported.

LG Smart Laundry

-WT6001HV

-WT6001HVA

•What kind of service is LG HomeChat?

- LG HomeChat service enables users to chat with their products with everyday

language through mobile messenger LINE.

2. Getting ready to use LG HomeChat

Please check if the LINE application is installed on your

mobile device, and if not, search and install 'LINE' from

your application market(Google Play Store,

Apple App Store).

Additional data charges may occur if installed

over 3G/4G.

Warning

Installing LINE

Adding LG HomeChat as a friend on LINE

①Launch LINE and tap 'More > Official Accounts'

button.

②Find 'LG HomeChat' from the list or search for

'LG HomeChat' through the search function and

select it.

③Add 'LG HomeChat' as friend, and you

are ready to chat with LG HomeChat.

Tip for adding friends

Go to 'Add Friends > QR Code' menu on LINE and scan the QR code

on the right to access adding friends function more conveniently.

You can also find the QR code on http://homechat.lge.com/

[US]

④HomeChat is set up and ready to start talking to

you. Start chatting with HomeChat by following the

3 step guide.

2. Getting ready to use LG HomeChat

②If you are over 13, tap the

'13 or older' button.

LG HomeChat does not allow service to young

children for safety purposes. Please make

sure young children do not use HomeChat

service.

Warning

Agreeing to Terms of Use & Privacy Policy

③Read our terms and conditions,

check off the boxes, and tap the

'Agree' button.

①Please tap the ‘Agree to Terms

of Use & Privacy’ link in your

HomeChat conversations.

Connecting Washer to HomeChat

2. Getting ready to use LG HomeChat

①To control your products through

HomeChat, you need to first register your

product. Enter “Connect” for the ‘Connect

My product’ link.

②Tap the Washer Icon from the product icons

available for HomeChat connection.

Not registered to ThinQ? Product not registered?

Please register by following the

instructions provided by LG ThinQ.

If you do not have a LG Account, please

the bottom of the page.

[Register Product (ThinQ)]

①Tap the Settings button on the washer LCD

screen.

②Tap the Wi-Fi button on the Settings screen.

③Tap the Wi-Fi on/off button. The Wi-Fi is turned

on when a check is displayed on the box.

④Select your network from the list of available

networks.

⑤If necessary, enter your wireless password.

LG Smart ThinQ is a service that manages the appliances in your home. You can remotely control

your washer after registering the ThinQ ID through the display found on front of the product.

Follow the steps below to register your product. If the washer is already connected to Wi-Fi then skip

to step 2.

2. Getting ready to use LG HomeChat

Step 1. Setting Wireless Network for Washer

⑥Wi-Fi setting is complete. Tap the ‘Product

Registration’ button and proceed to step 2.

2. Getting ready to use LG HomeChat

Step 2. User Registration for Washer

①Tap the Settings button on the washer LCD

screen.

②Tap the ‘Product Registration’ menu from the

settings page.

③Tap the ‘OK’ button after entering your

ThinQ (LG Account) ID and password.

* Tap the link below if you are not registered

to ThinQ.

https://us.smartthinq.com

④When the completion notification appears,

the registration is complete and your washer is

registered to ThinQ.

Go back to the messenger and connect to

HomeChat.

③Connection successfully completed!

Tap ‘Go back to Chatroom’ and chat to

your products.

ThinQ Registered and Product Connected to App!

2. Getting ready to use LG HomeChat

①If you have registered to ThinQ and your

product is connected, insert LG Account ID

and Password and tap ‘Connect to

HomeChat.’

②Products with ‘Available’ displayed on the

right is available for HomeChat service.

Select a product you wish to connect to

HomeChat, and tap ‘Next’.

3. Using LG HomeChat

Washer Status

Remote Start needs to be set on your

washer in order for you to remotely control

your washer with HomeChat.

①Tap the ‘Remote Start’ button in the home

screen on the washer display.

②Tap ‘Yes’ to set Remote Start.

The washer lid will lock and the power will not

automatically turn OFF.

User Tip

Enter “Washer What are you doing?" or

“Washer Status“ to check the current status of

your Washer.

Enter ”Washer”to call your Washer.

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