LG WM3505CW User manual
FRANÇAISENGLISH ESPAÑOL
OWNER'S MANUAL
WASHING
MACHINE
Read this owner's manual thoroughly before operating the appliance and
keep it handy for reference at all times.
WM3500CW
WM3505CW
MFL68005567
Rev.01_051418
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 PRODUCT FEATURES
4 SAFETY INSTRUCTIONS
4 IMPORTANT SAFETY INSTRUCTIONS
8 PRODUCT OVERVIEW
8 Parts
8 Accessories
9 INSTALLATION
9 Tools Needed
9 Installation Overview
10 Product Specifications
11 Choosing the Proper Location
12 Unpacking and Removing Shipping Bolts
13 Connecting the Water Lines
14 Connecting the Drain Hose
15 Leveling the Washer
16 Connecting to the Power Supply
16 Testing the Washer
17OPERATION
17 Using the Washer
18 Sorting Laundry
19 Loading the Washer
19 Adding Cleaning Products
22 Control Panel
24 Wash Cycles
26 Cycle Guide
28 Cycle Modifier Buttons
29 Option Buttons
31SMART FUNCTIONS
31 LG SmartThinQ Application
34 Smart Diagnosis™ Function
35MAINTENANCE
35 Regular Cleaning
37 Cleaning the Door Seal
37 Cleaning the Water Inlet Filters
38 Cleaning the Drain Pump Filter
39 Care in Cold Climates
40TROUBLESHOOTING
40 FAQs: Frequently Asked Questions
41 Before Calling for Service
49LIMITED WARRANTY
49 FOR USA
52 FOR CANADA
3PRODUCT FEATURES
ENGLISH
PRODUCT FEATURES
Inverter Direct Drive Motor
The inverter motor, which is directly connected to the tub, produces little noise and vibration and offers great
durability and a long lifespan.
Tub Clean
Cleaning of the drum on a regular monthly basis using Tub Clean can help keep the drum clean and fresh.
Large Capacity Stainless Steel Drum
The large capacity stainless steel drum offers extreme durability and is tilted to improve efciency and allow
easier access for large items.
Control Lock
Use this option to disable the controls during a wash cycle. This option can prevent children from changing
cycles or operating the machine.
Detergent Dispenser Drawer
The four-compartment dispenser makes it easy to separate the pre-wash detergent, main laundry detergent,
liquid bleach, and fabric softener into different compartments.
High Temperature Steam Cycles (On Some Models)
LG's unique, high-temperature steam cycles help to remove tough stains.
Smart Diagnosis™
Should you experience any technical difculty with the appliance, it has the capability of transmitting data via
your telephone to the Customer Information Center. The call center agent records the data transmitted from
your machine and uses it to analyze the issue, providing a fast and effective diagnosis.
4SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
If you do not follow instructions, it could result in death or serious injury.
CAUTION
If you do not follow instructions, it could result in minor or moderate injury or damage to the product.
All safety messages tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, re, death, electric shock, scalding or injury
to persons when using this product, follow basic precautions, including the
following:
California Safe Drinking Water and Toxic Enforcement Act
•This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling. (USA only)
INSTALLATION
•Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety
glasses.
•Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
•Before use, the appliance must be properly installed as described in this manual.
•To reduce the risk of severe injury or death, follow all installation instructions.
•Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have
it checked and reinstalled by qualied service personnel.
•Moving or installation of the appliance requires two or more people.
•Do not install the appliance in humid spaces.
•Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions.
•This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
5SAFETY INSTRUCTIONS
ENGLISH
•Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
•Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might
use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
•The appliance must be installed and electrically grounded by qualied service personnel in accordance with
local codes.
•Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
•When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
•Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
•This appliance must be positioned near to an electrical power supply.
•Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
•The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
•Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
OPERATION
•Read all instructions before using the appliance and save these instructions.
•Use this appliance only for its intended purpose.
•If the product has been submerged, contact an LG Electronics customer information center for instructions
before resuming use.
•If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it
immediately, and contact an LG Electronics customer information center.
•Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance turn on all hot water faucets and let the water ow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or
use an open ame during this time.
•Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading,
unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before
reaching inside.
•This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
•Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
•Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product
labels.
•Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use
a cord that shows cracks or abrasion damage along its length or at either end.
•Never unplug the appliance by pulling on the power cord. Always grip the plug rmly and pull straight out
from the outlet.
•Do not use an extension cord or adapter with this appliance.
•Do not grasp the power cord or touch the appliance controls with wet hands.
•Do not modify or extend the power cord.
6SAFETY INSTRUCTIONS
•If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or
a similar qualied person in order to avoid a hazard.
•Do not put oily or greasy clothing, candles or ammable materials on top of the appliance.
•Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),
gasoline, chemicals and other ammable vapors and liquids.
•Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other
appliance.
•Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using
laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
•Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the nish.
•Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, vegetable or cooking oil, or other ammable or explosive substances, as they give off
vapors that could ignite or explode.
•Do not add gasoline, dry cleaning solvents, or other ammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
•In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
•Do not tamper with controls.
•Fix the drain hose securely in place to avoid ooding.
•Do not abuse, sit on, or stand on the door of the appliance.
MAINTENANCE
•Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualied
service personnel unless specically recommended in this owner’s manual. Use only authorized factory
parts.
•Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
•Remove any dust or foreign matter from the power plug pins.
•Do not disassemble or repair the appliance by yourself.
•Remove the door before the appliance is removed from service or discarded to avoid the danger of children
or small animals getting trapped inside.
•Make sure the dispenser drawer or lid is closed at all times when not being lled with laundry products.
GROUNDING INSTRUCTIONS
•Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualied electrician or service personnel if you are in doubt whether the appliance is properly grounded.
Do not modify the plug provided with the appliance; if it will not t the outlet, have a proper outlet installed by
a qualied electrician.
•The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. The appliance is equipped with
a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an
appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
7SAFETY INSTRUCTIONS
ENGLISH
CAUTION
To reduce the risk of minor or moderate injury to persons, malfunction, or damage
to the product or property when using this product, follow basic precautions,
including the following:
INSTALLATION
•Install the product on a rm and level oor.
OPERATION
•Do not place objects on top of the appliance.
•Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of
time, such as during vacations.
•ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
•Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
•Do not combine laundry products for use in one load unless specied on the label.
•Do not touch draining water which may be hot.
•If the drain hose and the water supply hose are frozen in winter, defrost them before using the appliance.
•Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
•Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result
in personal injury or damage to the washer, clothes, walls, oor, and surrounding objects due to abnormal
vibration.
SAVE THESE INSTRUCTIONS
8PRODUCT OVERVIEW
PRODUCT OVERVIEW
Parts
13
12
1
Control Panel
4
Drum
7
Drain Pump Filter Cover
10
Water Inlets
2
Detergent Dispenser
Drawer
5
Door
8
Drain Pump Filter
11
Shipping Bolts
3
Door Seal
6
Leveling Feet
9
Drain Hose
12
Power Cord
13
Drain Hose
NOTE
•The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.
•For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased unauthorized
components or parts.
Accessories
Included Accessories Optional Accessories
Non-skid pads Hot/cold water hoses Hole caps (4)
Wrench Tie strap Elbow bracket
(for securing drain
hose)
Pedestal or Pedestal washer
(sold separately)
Stacking Kit
(sold separately)
9INSTALLATION
ENGLISH
INSTALLATION
Tools Needed
Pliers Level
Installation Overview
Please read the following installation instructions rst after purchasing this product or transporting it to another
location.
TEST!
Choosing the proper location Unpacking and removing
shipping bolts
Connecting the water lines
Connecting the drain line Leveling the washer Connecting to the power
supply
Testing the washer
10 INSTALLATION
Product Specications
The appearance and specications listed in this manual may vary due to constant product improvements.
Electrical requirements 120 VAC @ 60 Hz
Min. / Max. water pressure 20 – 120 psi (138–827 kPa)
Dimensions 70 cm(W) X 77 cm(D) X 99 cm(H), 139.6 cm (D with door open)
27”(W) X 30 ¼”(D) X 39”(H), 55” (D with door open)
Net weight 187.4 lb (85 kg)
Max spin speed 1300 RPM
WARNING
•Moving or installation of the appliance requires two or more people. Failure to follow these instructions may
result in injury.
•Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury,
re, electric shock, or death.
•Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this
warning can cause serious injury, re, electric shock, or death.
•To reduce the risk of electric shock, do not install the appliance in humid spaces. Failure to follow this
warning can cause serious injury, re, electric shock, or death.
•To ensure proper airow, do not block the large opening on the bottom of the washer with carpeting or other
materials.
•Do not remove the ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong
outlet. Failure to follow this warning can cause serious injury, re, electric shock, or death.
•Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump,
valve, motor, control board.
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