jcb TP231 User manual
Quick Start Guide
Please read this manual before operating your JCB Toughphone, and keep it for future reference.
The descriptions in this manual are based on the default settings. Available features and additional services
may vary by network or service provider. The Manufacturer is not liable for performance issues caused
by third-party applications.
Your JCB Toughphone
Please familiarize yourself with the JCB Toughphone’s function buttons and layout using the image below.
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CAMERA CAMERA FLASH
CHARGING
POINT
VOLUME UP
VOLUME DOWN
PTT/SMART
BUTTON
SIM AND
MEMORY
CARD TRAY
POWER
ON/OFF
MICROPHONE
SPEAKERS
MODEL: TP231
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In the box you should find:
• JCB Toughphone
• Factory Fitted Screen Protector (leave on for extra protection)
• Rugged JCB Data Cable
Charge the battery
Before using the JCB Toughphone for the first time, you should charge the battery fully. Using the
USB-C data cable and appropriate plug adapter (if required) charge the battery until the full icon is
shown on the display.
WARNING: Use only data cables and chargers which have the European CE or new UKCA mark.
A non-approved, substandard or faulty charger could damage your phone.
Unpacking
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MODEL: TP231
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Install the SIM card
You need to insert a SIM card to use the Phone function.
To install the SIM card, follow the instructions on the diagram below.
Make sure that the card’s gold contacts face into the device and push the SIM card into the slot.
Install the memory card
To store additional multimedia files, you need insert a memory card.
Insert a memory card following the instructions on the diagram below.
WARNING: Use only memory cards that carry the SD Card logo otherwise they may damage
your JCB Toughphone. You can install up to a maximum of 128GB additional memory using
a memory card.
SIM AND MEMORY
CARD TRAY
SIM MICRO SD
STORAGE
TO INSERT A SIM
OR MEMORY CARD
1Locate then open the small door
on the side of the phone
2Push the Eject Pin into the
small hole to unlock the tray
3Remove tray by sliding out
4Place the card/s into the tray
5Slide the tray back into the phone
6Push the door closed
EJECT PIN
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MODEL: TP231
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To turn on your JCB Toughphone, press and hold the power key (on the right hand side of the
JCB Toughphone). To restart your device, press and hold the power key, select Restart.
To turn off your JCB Toughphone, press and hold the power key, select Power Off.
Home screen
The home screen may be configured to have multiple panels of applications. By holding your finger on
an Application and then dragging right you can create a new panel to customise your JCB Toughphone.
You can create multiple panels which contain your preferred applications or widgets. Widgets may be
created by holding your finger on a blank section of the screen and then selecting the desired widget.
Status bar
The status bar is shown at the top of the screen. It displays the time, notifications, connectivity status
(wi-fi, Bluetooth), signal strength and battery strength.
Notification panel
Either swipe down from the top right of the screen to open the settings short cut tiles. A short press
activates or deactivates the feature, a long press takes you into the menu for each feature for more
options.
Swipe left to see more tiles, or swipe down from the top left of the screen to open the notification bar.
Here you can open, expand or remove the notifications.
Getting Started
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Tap the icon to activate or deactivate features and other settings.
Internet: Activate or deactivate the Wi-Fi connection
Bluetooth: Activate or deactivate the Bluetooth connection
Brightness: Change the brightness of the screen
Torch: Activate or deactivate the Flashlight
Do Not Disturb: Activate or deactivate the feature
Alarm: Activate or set and alarm
Aeroplane Mode: Activate or deactivate when travelling on a flight
Underwater: Set the phone into underwater camera control
Device Control: Allows you to control smart home accessories
Location: activate or deactivate location tracking
(this is used by a number of Applications to improve the user experience, e.g. maps).
Wallet: Access wallet for payments
Auto-Rotate: Activate or deactivate the auto rotation screen feature
Battery Saver: Activate or deactivate the Battery Saver
Screen Cast: allows the phone screen to be shared with a compatible device, e.g. Smart TV
Screen Record: Record audio and/or show screen touches
Mic Access: Activate or deactivate microphone
Ring: Switch between silent, vibration only, or ring and vibrate
Screen Shot: enables screenshots with added graphics
Screen Lock: Puts phone into standby screen
By swiping left a further number of shortcuts are available including:
NFC: For transferring data between two devices or for payments.
To customise your JCB Toughphone according to your preferences, tap the Edit (Pencil) icon from
the top right of the screen and then hold and drag the icons to rearrange the order or to add/delete
shortcuts.
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Manage applications
To manage the applications installed on your JCB Toughphone, tap Settings then Apps.
To uninstall an application, select an item and tap Uninstall, tap OK to confirm.
To stop or change the settings of an application, select an item and tap the option you need.
Please note, not all applications may be deleted from your JCB Toughphone as they are part
of the installation software.
Security
You can protect your JCB Toughphone and data by setting screen lock or encrypting your
mobile phone.
Set a Screen Lock
To set a screen lock, tap Settings, Security then select:
Screen Lock from application list.
None: Deactivate the screen lock.
Swipe: Slide to unlock the screen.
Pattern: Draw a pattern to unlock. Follow the instructions to draw your lock pattern.
When prompted, draw the pattern to unlock the screen.
PIN: Enter a numeric PIN to unlock. When prompted, enter the PIN to unlock the screen.
Password: Enter a password to unlock. When prompted, enter the password to unlock the screen.
Smart Lock enables you to automatically unlock your JCB Toughphone in specific locations
or surroundings.
Face Unlock: Can be set up also with one of the above secondary security levels for additional security.
Display
Screen Time-Out
Select Settings, Display, Advanced, Screen Timeout from application list, you can set the time before
the screen times out and goes into lock mode. (If you have not entered any characters or made other
selections).
Display Size
You can set it Settings, Display, Advanced, Display Size.
Hotspot and tethering
You can turn your phone into a mobile hotspot for Wi-Fi. By tapping settings, hotspot and tethering -
select Wi-Fi hotspot, then slide Use Wi-Fi hotspot. If you wish to change or view the password, click on
hotspot password.
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Quick Switch
You can switch applications by simply double clicking the Recent Apps button which is the ‘square’ at the
bottom of the screen on the right hand side. This button displays all recently opened applications.
Reset mobile phone
You can reset system and desktop settings to their original values by the following steps:
Select Settings, System, Advanced, Reset options from application list.
Tap Erase All Data (factory data reset).
Tap Reset App Preferences (which changes permissions and restrictions back to default).
Tap Reset Wi-Fi, Mobile and Bluetooth back to original settings which will erase all connected devices
and known Wi-Fi networks.
WARNING: Factory data reset will erase all data from your JCB Toughphone, including your
Google account, system and application data and settings, and downloaded applications.
Phone
To use calling functions, tap the Phone icon from application list at the bottom of the screen.
Make a Call
To make calls, you can use any of four ways:
Enter numbers by using the virtual numeric keypad on the screen which is indicated
by 10 dots at the bottom of the screen.
Tap the Star icon to call from your favourites.
Tap the Clock icon to call from your recent calls.
Tap the Contacts icon to make a call from your contacts.
Answer a Call
To answer a call, swipe up the screen if locked or tap the Answer button if unlocked.
Decline or End a Call
To decline a call, swipe down the screen if locked or tap the Decline button if unlocked. To end a call in
progress, tap the red button.
Call Settings
To change call settings, tap the Option button (indicated by three dots) at the upper right hand side of the
screen next to the microphone icon.
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Ringtone & Vibrate
You can set different ringtones for incoming calls.
Settings, Sound and Vibration, then select Phone to open a list of ringtones, select the desired ringtone,
and then select OK to confirm.
Settings, Sound and select Vibratation and Haptics to open the vibration function and the phone
vibrates to notify you when call is coming.
Dial Pad Touch Tones and Other Tones
To add a touch tone to the dial pad go to Settings, Sound, Advanced, Dial Pad Tones you can open or
close the dial pad tones. Along with other tones, such as screen lock, touch sounds etc.
In addition, you can adjust the volume of ringtones, media and in call volume by using the Volume
Rocker Switch on the right hand side of the phone.
Voicemail
With the call divert network service, you can direct incoming calls to your voicemail. Tap the Phone icon,
then Settings (three dots), Voicemail, Advanced Settings, Setup and you can enter your network or
service provider voicemail number. (Please contact your provider if you are unsure of this number).
To change the way you are notified of a voicemail, tap the Phone icon, then Settings (three dots),
Voicemail, Notifications to determine how you receive your voicemails.
Call Options
These options can be accessed by tapping the Phone icon, then Settings (three dots) followed by
Settings.
Quick Responses
Quick response is a feature to reject the call with a predefined message. Tap one of the predefined
messages to be displayed when you want the call to be rejected, then tap OK. Alternatively, programme
your own. These options can also be accessed by tapping the Phone icon, then Settings (three dots),
Calling Accounts, select your SIM/Network.
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Contacts
Tap Contacts from the application list to access contacts. Your contacts will be displayed in alphabetical
order. By tapping the Settings button in the top right corner (indicated by three dots) and then
Customise Display you can choose to display contacts on the phone, your SIM or Google account.
In addition you can change the settings in terms of how contacts are displayed.
Add New Contact
Tap on the Plus button at the bottom right of the screen. Once added choose where to save the contact
(phone, SIM or Google account).
Edit a Contact
To edit a contact, select and tap the contact you want to change. Tap the Edit icon (Pencil) at the lower
right, Edit Contact, change necessary fields and save.
Messaging
View Messages
Click the Messaging icon from application list at the bottom of the phone.
Create and Send SMS
Tap Start Chat. You may either scroll through your contacts or manually enter a new phone number.
Once either is chosen the keyboard will appear with the Chat Message box above. You can now type
your message in that box. Once completed press the Arrow icon to the right of the message to send.
Create and Send MMS
Repeat the instructions above, but before you press send tap the Camera icon to the left of the
message and you now have the ability to add a picture from your gallery or take a photo to send
with your message.
PTT/Smart Button
The PTT/Smart Button is a programmable button which can be used as a push to talk service through a
seperate subscription service, or used as a programmable button, for example, Torch, camera activation
by a 1 or 2 button or long press. You can set this up in settings and side key function.
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Email
If you have a google account you will automatically have a Gmail account which will be set up when you
first commission the phone. You can then access your Gmail account through the Gmail application.
You may add additional email accounts. Your device is compliant with applicable internet standards for
POP3/IMAP/Exchange.
Before you can send or receive mail on your device, you need to set up an email account and define the
email settings correctly. You can define more than one mailbox.
Settings, Accounts, Add Account and then choose the type of email account you wish to add. Follow
the set up instructions on your phone to complete set up. You may require information from your
network or service provider to complete the set up process.
Web
Browser
Tap the Google Chrome icon from the application list at the bottom of the screen to access to the web
(red, yellow and green with blue centre icon). You will be presented with a search bar (or you can use
the microphone icon to do a voice search).
Set Homepage
Tap the Option button at the upper right (indicated by three dots) and then select Settings, Homepage.
Enter the web address of the desired web page.
Add bookmarks
While navigating a website, tap the Option button (three dots) and select the Star icon at the top of the
menu bar to save the URL to your bookmarks and easily access it later.
View bookmarks and history
Tap the Option button (three dots) and select Bookmarks to open the bookmark list and the recent
history.
New Tab
To open up a new a new tab within the browser tap the Option button (three dots) and select
New Tab.
Customise Browser
To make adjustments in your browser settings, tap the Option button (three dots) at the upper right,
and then select Settings.
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