Jabra Pro Duo 9465 User manual

Jabra Pro 9465 Duo

How do I connect my headset with a Polycom IP 320, IP 321, IP

330, IP 331, IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670

or VVX series so I can answer and end calls electronically?

Requirements:

Jabra Pro 9460, Jabra Pro 9465, Jabra Pro 9470, Jabra Go 6470, or Jabra

Motion Office with the latest firmware installed

Jabra Link 14201-17

Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331)

Used in combination with one of the following Polycom desk phones:

SoundPoint IP phones running: SIP software v 3.0 or later, and

BootROM 4.1.0 or later

Polycom IP 321, IP 331 running: SIP software v 3.1.2 rev. C or later

Polycom IP335 running: SIP software v 3.1.2 rev. B or later

VVX series running: SIP software v 3.1.2 rev. B or later, and BootROM

4.1.2 or later

To connect your headset with your desk phone, use the following steps:

1. Plug one end of the EHS adapter into the serial port on the back of

your phone.

2. Plug the other end into the Jabra base socket marked AUX.

3. Connect the RJ-9 connector of the headset to the Jabra base marked

with a phone icon, and connect the other end to the back of the phone

marked with a headset icon (use cord Jabra 8800-00-75 for SoundPoint

IP phone models 320, 321, 330 or 331).

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To configure your headset when connecting to a desk phone for the first

time:

1. Follow the setup guide displayed on your Jabra base until you reach

Desk Phone setup.

2. Tap Guided.

3. Tap Yes.

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4. Tap DHSG.

5. Follow the onscreen guide to complete the installation.

As part of the installation, you can dial into your local Jabra Setup server

which will configure the audio path. Follow the instructions on the display.

If your Jabra Setup server is unavailable, contact your local Jabra Support

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Team.

To configure your headset when reconfiguring a desk phone or setting up

a desk phone a second time:

1. Tap the tool icon in the top right corner.

2. Tap Phone settings.

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3. Tap Desk phone.

4. Tap Setup desk phone.

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5. Tap Confirm.

6. Tap Guided.

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7. Tap Yes.

8. Tap DHSG.

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9. Follow the onscreen guide to complete the installation.

As part of the installation, you can dial into your local Jabra Setup server

which will configure the audio path. Follow the instructions on the

display. If your Jabra Setup server is unavailable, contact your local Jabra

Support Team.

Note:

All Polycom desk phones that support EHS functionality using the Jabra

Link 14201-17 require a change in the setup of the phone. Ensure you

make the change when the phone is not being used for an active call. Use

the following steps:

1. In the setup menu, navigate to Settings > Basic > Preferences >

Headset > Analog Headset (or Hook switch Mode).

2. Change the default setting Regular Mode to the correct Jabra mode by

selecting Jabra DHSG or Jabra EHS, depending on the firmware version

of the desk phone.

3. Press the Select soft key.

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After this change, the setup for Polycom SoundPoint desk phones is

complete and ready for use. However, the Polycom VVX series desk

phones will restart, which takes approximately 2 minutes.

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