Jabra Engage 65 User manual

User manual

Jabra

Engage 65

A third-party certification according to ISO 14024

Say hello

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products.

Toward sustainable IT products

trademark of GN Audio A/S.

Made in China

MODEL: Model: WHB051BS

WHB050HS

WHB051HS

Declaration of Conformity can be found on

www.jabra.com/doc

REV E

1. Welcome........................................6

2. What’s in the box.........................7

2.1 Stereo variant

2.2 Mono variant

2.3 Convertible variant

3. How to wear............................... 10

3.1 Stereo/Mono headset

3.2 Convertible headset

3.3 How to change the convertible headset

EarGel

3.4 How to change the convertible headset

EarHook

3.5 How to change the convertible headset

wearing style

4. How to charge........................... 14

4.1 Connect to power

4.2 Charge the headset

4.3 Headset PowerNap

5. How to connect......................... 17

5.1 Connect to a desk phone with a headset port

5.2 Connect to a desk phone without a headset

port

5.3 Connect to a computer

5.4 Connect headset to a computer

6. How to use ................................ 21

6.1 Stereo/Mono headset overview

6.2 Convertible headset overview

6.3 Base overview

6.4 Base status LEDs

6.5 How to change voice prompt language

6.6 How to adjust the microphone volume for

desk phone calls

6.7 How to ﬁnd a dial tone for desk phones

6.8 How to add a new primary headset

6.9 How to reset

7. How to make calls ................... 29

7.1 Basic call usage

7.2 Merge calls

7.3 Conference calls

7.4 Transfer a call from desk phone to headset

7.5 Transfer a call from headset to desk phone

7.6 Multiple call handling

8. How to change settings.......... 38

9. Jabra Direct................................ 40

9.1 Firmware update

10.Support ....................................... 41

10.1 FAQ

10.2 How to care for your device

10.3 Replacement accessories

ENGLISH

1. Welcome

Thank you for using the Jabra Engage 65. We

hope you will enjoy it!

Jabra Engage 65 features

• Flexible connectivity

Connect to desk phone and computer

• World’s lightest DECT headset

18 grams (convertible)

• Avoid disturbances

Built-in Busylight

• Use all day long

Up to 13 hours talk time (stereo/mono)

Up to 9 hours talk time (convertible)

• Take calls anywhere in the office

Up to 150 meters/490 feet range

(stereo/mono)

Up to 100 meters/325 feet range

(convertible)

• Secure confidential calls

DECT AES 256 bit encryption

ENGLISH

2. What’s in the box

The Jabra Engage 65 comes with one of three

different headset styles: stereo, mono, and

convertible.

2.1 Stereo variant

Stereo

headset

Base

Micro-USB

cable

Power cable Telephone

cable

ENGLISH

2.2 Mono variant

Mono

headset

Base

Micro-USB

cable

Power cable Telephone

cable

ENGLISH

2.3 Convertible variant

Convertible headsetBase

Headband EarGels

EarHook

Micro-USB cablePower cable Telephone cable

ENGLISH

3. How to wear

3.1 Stereo/Mono headset

The headset can be worn with the microphone

on the left or the right.

ENGLISH

3.2 Convertible headset

The headset can be worn on the left or the

right ear.

3.3 How to change the convertible

headset EarGel

R L

Large Small

ENGLISH

3.4 How to change the convertible

headset EarHook

The EarHooks are flexible, and can be bent to

suit your ear for a secure and comfortable fit.

ENGLISH

3.5 How to change the convertible

headset wearing style

ENGLISH

4. How to charge

4.1 Connect to power

Plug the base into a power supply using the

supplied power cable.

It is recommended to connect the telephone or

computer cables before connecting the base to

a power supply (see Chapter 5 for more

information).

ENGLISH

4.2 Charge the headset

The headset will charge whenever it is docked

in a base that is connected to a power supply.

The status LED on the headset and the battery

icon on the base will pulse to indicate the

headset is charging.

The stereo/mono headsets have up to 13 hours

of battery, and the convertible headset has up

to 9 hours of battery.

All headsets take approx. 1.5 hours to fast

charge to full. 40% of the battery will charge in

approx. 30 minutes.

ENGLISH

4.3 Headset PowerNap

To conserve battery, the headset will

automatically power off when it has not been

docked for 30 minutes, has not been moved,

and is not in use.

To end PowerNap, either move the headset

(the headset has a built-in motion sensor),

press any button on the headset (must be

configured in Jabra Direct), or dock the headset

in the base.

PowerNap can be permanently turned off

using Jabra Direct.

ENGLISH

5. How to connect

5.1 Connect to a desk phone with a

headset port

This type of desk phone has a dedicated

headset port. These phones typically have a

button on the front panel for switching

between the desk phone handset and the

headset.

1. Plug the supplied telephone cable into the

port marked on the base, and into the

headset port on the desk phone.

2. Plug the base into a power supply using the

supplied power cable.

Note: For more assistance with your specific desk phone,

visit www.jabra.com/compatibilityguide.

ENGLISH

5.2 Connect to a desk phone without a

headset port

This type of desk phone does not have a

dedicated headset port.

1. Unplug the handset cable from the handset

port on the desk phone, and plug it into the

port on the base.

2. Plug the supplied telephone cable into the

port marked on the base, and into the

handset port on the desk phone.

3. Plug the base into a power supply using the

supplied power cable.

Note: For more assistance with your specific desk phone,

visit www.jabra.com/compatibilityguide.

ENGLISH

5.3 Connect to a computer

1. Plug the supplied micro-USB cable into the

port marked on the base, and into an

available USB port on your computer.

2. Plug the base into a power supply using the

supplied power cable.

3. Ensure the Jabra Engage 65 is set as the

default playback device and recording device

in your operating system’s sound settings,

and/or your preferred softphone (e.g. Skype

for Business). It is recommended to

download and install Jabra Direct from

jabra.com/direct.

ENGLISH

5.4 Connect headset to a computer

1. Plug the supplied micro-USB cable into an

available USB port on your computer.

2. Press and hold either the Volume up, or

Volume down, or Mute button on the

headset while plugging the other end of the

micro-USB cable into the headset. Once the

LED on the headset stops flashing green,

release the button.

3. The headset can now be selected as as audio

playback device on the computer.

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