Phoenix (PMP01-LPiS) System Configuration Guide
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Introduction
This guide has been designed to help you get your system up and running quickly. It starts by describing
each of the items needed for installation. Then it will walk you through each step of setting up the cabling
for integration with your entertainment equipment (i.e.: display and sound system). You’ll then be guided
through configuring the system for use with your speaker system, display, and network.
Before you dive into the setup of the system, it’s important to review some special considerations
described in the following section.
Special Considerations
There are a few special considerations regarding the shipment packaging, where you locate your system,
display compatibility, and technical support procedures.
Shipment Packaging
KEEP YOUR SHIPMENT PACKAGING. The Inteset Phoenix Media Player is a sensitive piece of
equipment. Inteset has designed its shipment packaging to handle abuse during shipping. If for any
reason you need to ship the system you can feel confident that the system will arrive at its destination
intact.
Location of the System
The Phoenix Media Player should be located in an area where cool airflow is plentiful. Temperature
around the system should not exceed 72 degrees Fahrenheit. NEVER BLOCK VENTS. Be sure there is
plenty of room for airflow on all sides. Ideally, heat should be exhausted away from the back of the unit. It
should not be placed on top of another component that produces heat. It is also recommended that it be
located in a dry, dust free area. The Phoenix is made with only the highest quality components and is
very resistant to less than ideal conditions; however, keeping the system in the environment described
above will allow it to run for years and years.
Display Compatibility
The Phoenix Media Player is compatible with digital-based DVI or HDMI inputs on a display or receiver.
Video and audio cables are not included with the system and must be purchased separately. If DVI is
used, an optical S/PDIF audio cable is required as well. Refer to the subsequent Chapter 1- Installing the
Hardware to determine your exact cable needs.
Technical Support
In the event you have a problem with your system, highly skilled, responsive, technical support is
available. All support requests are tracked and need to be initiated through the Inteset Support Center
Web page (see the www.inteset.com support section). You will need the serial number found on the
bottom of your system, or in the front page of this guide when filling in the support form.
Every Phoenix system is equipped with remote access capability for support purposes. Once the Remote
Access feature is enabled on the Phoenix (this procedure is described later), an Inteset support
technician can remotely access the unit. This is ideal for assistance in configuration tasks, general help,
or system troubleshooting. In addition, every Phoenix unit contains the Inteset Heartbeat Monitoring
Service™. This service alerts Inteset of any issues the system is experiencing including fan troubles,
overheating, power problems, low disk space and more. The Phoenix system will send alerts to Inteset
who will then pass the information along to the installer for preemptive maintenance.
