Intermec SR30 User manual

SR30 Handheld

Scanner

User’s Guide

SR30 Handheld

Scanner

User’s Guide

ii SR30 Handheld Scanner User’s Guide

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing

customers to operate and service Intermec-manufactured equipment and is not

to be released, reproduced, or used for any other purpose without written

permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to

change without prior notice and do not represent a commitment on the part of

Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage

Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet,

Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag Gen2, JANUS,

LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre,

ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,

Trakker Antares, and Vista Powered are either trademarks or registered

trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Microsoft, Windows, and the Windows logo are registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Contents

SR30 Handheld Scanner User’s Guide iii

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . v

Global Services and Support. . . . . . . . . . . . . . . . . . v

Warranty Information . . . . . . . . . . . . . . . v

Web Support . . . . . . . . . . . . . . . . . . . . . vi

Telephone Support . . . . . . . . . . . . . . . . vi

Service Location Support . . . . . . . . . . . .vii

Who Should Read This Manual . . . . . . . . . . . . . .vii

Related Documents . . . . . . . . . . . . . . . . . . . . . . viii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . viii

1 Learning About the SR30. . . . . . . . . . . . . . . . . . .1

Introducing the SR30 Handheld Scanner . . . . . . . . . . . . . . .2

Powering the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Understanding the Status Light. . . . . . . . . . . . . . . . . . . . . . .2

Understanding the Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2 Connecting and Configuring the SR30 . . .5

Connecting Your SR30 to a Host Device . . . . . . . . . . . . . . .6

Creating a USB Connection . . . . . . . . . . . . . . . . . .6

Creating an RS-232 Connection. . . . . . . . . . . . . . .7

Creating a Keyboard Wedge Connection . . . . . . . .8

Creating a Wand Emulation Connection . . . . . . . .9

Removing a Cable . . . . . . . . . . . . . . . . . . . . . . . . .9

Configuring Your SR30 Parameters. . . . . . . . . . . . . . . . . . . .9

International Keyboard Bar Codes . . . . . . . . . . . .10

Serial Parameter Bar Codes . . . . . . . . . . . . . . . . . .11

Downloading Point of Service (POS) Software . . . . . . . . . .13

Contents

iv SR30 Handheld Scanner User’s Guide

3 Troubleshooting and Maintaining the

SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Troubleshooting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . 16

Calling Product Support . . . . . . . . . . . . . . . . . . . 16

Problems and Possible Solutions. . . . . . . . . . . . . . 17

Resetting the SR30. . . . . . . . . . . . . . . . . . . . . . . . 18

Maintaining the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Upgrading the SR30 . . . . . . . . . . . . . . . . . . . . . . 19

Cleaning the SR30 . . . . . . . . . . . . . . . . . . . . . . . . 23

4 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A Specifications and Accessories . . . . . . . . . . 31

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Physical Dimensions . . . . . . . . . . . . . . . 32

Power and Electrical Specifications . . . . 32

Temperature and Environmental Specifica-

tions . . . . . . . . . . . . . . . . . . . . . . . . . 32

Bar Code Symbologies. . . . . . . . . . . . . . 32

Imager Specifications . . . . . . . . . . . . . . . 33

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Stand Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 34

Cable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 35

Before You Begin

SR30 Handheld Scanner User’s Guide v

Before You Begin

This section provides you with safety information, technical

support information, and sources for additional product

information.

Safety Information

Your safety is extremely important. Read and follow all warnings

and cautions in this document before handling and operating

Intermec equipment. You can be seriously injured, and

equipment and data can be damaged if you do not follow the

safety warnings and cautions.

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Support >

Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this

document is presented for reference only. The code does not

necessarily represent complete, tested programs. The code is

provided “as is with all faults.” All warranties are expressly

disclaimed, including the implied warranties of merchantability

and fitness for a particular purpose.

A warning alerts you of an operating procedure,

practice, condition, or statement that must be

strictly observed to avoid death or serious injury to

the persons working on the equipment.

A caution alerts you to an operating procedure,

practice, condition, or statement that must be

strictly observed to prevent equipment damage or

destruction, or corruption or loss of data.

Note: Notes either provide extra information about a

topic or contain special instructions for handling a

particular condition or set of circumstances.

Before You Begin

vi SR30 Handheld Scanner User’s Guide

Web Support

Visit the Intermec web site at www.intermec.com to download

our current manuals (in PDF). To order printed versions of the

Intermec manuals, contact your local Intermec representative or

distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at www.intermec.com and click Support > Knowledge

Central to review technical information or to request technical

support for your Intermec product.

Telephone Support

These services are available from Intermec.

Services Description

In the USA and

Canada call 1-800-

755-5505 and

choose this option

Order Intermec

products

• Place an order.

• Ask about an existing

order.

1 and then choose 2

Order Intermec

media

Order printer labels and

ribbons.

1 and then choose 1

Order spare

parts

Order spare parts. 1 or 2 and then

choose 4

Te c h n i ca l

Support

Talk to technical support

about your Intermec product.

2 and then choose 2

Service • Get a return authorization

number for authorized

service center repair.

• Request an on-site repair

technician.

2 and then choose 1

Service

contracts

• Ask about an existing

contract.

• Renew a contract.

• Inquire about repair billing

or other service invoicing

questions.

1 or 2 and then

choose 3

Before You Begin

SR30 Handheld Scanner User’s Guide vii

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click Contact.

Service Location Support

For the most current listing of service locations, click Support >

Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service

locations listed below:

AWOO Systems

102-1304 SK Ventium

522 Dangjung-dong

Gunpo-si, Gyeonggi-do Korea, South 435-776

Contact: Mr. Sinbum Kang

Telephone: +82-31-436-1191

E-mail: [email protected]

IN Information System PTD LTD

6th Floor

Daegu Venture Center Bldg 95

Shinchun 3 Dong

Donggu, Daegu City, Korea

E-mail: jmy[email protected]r or korlim@gw.idif.co.kr

Who Should Read This Manual

This guide is for the person who is responsible for installing,

configuring, and maintaining the SR30 Handheld Scanner.

This guide provides you with information about the features of

the SR30, and how to install, configure, operate, maintain, and

troubleshoot it.

Before you work with the SR30, you should be familiar with your

network and general networking terms, such as IP address.

Before You Begin

viii SR30 Handheld Scanner User’s Guide

Intermec SR30 User manual

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