Factory Service and Support
If you need help setting up, operating, or troubleshooting your module, you are welcome to call us during normal
business hours (8:00am to 5:00pm Mountain time) Monday through Friday, at
If it becomes necessary to return the unit to InstruTech for service or calibration, please call or
e-mail us for a return authorization number. For the safety of our employees, you must down load a material
disclosure form from our website at www.instrutechinc.com Please use this form to provide a history of the gauge
detailing what gases have been used. We cannot work on gauges that have been exposed to hazardous
materials.
Warranty
SELLER warrants that its products, are free of defects in workmanship and material and fit for the uses set forth in
SELLER's catalog or product specifications, under the normal use and service for which they are intended.
The entire warranty obligation of SELLER is for the repair or replacement, at SELLER's option, of products or
parts (examination of which shall disclose to SELLER's satisfaction that it is defective) returned, to SELLER's
plant, properly identified within twenty four (24) months (unless otherwise noted) after the date of shipment from
InstruTech Plant. BUYER must obtain the approval of SELLER and a return authorization number prior to
shipment.
Alteration or removal of serial numbers or other identification marks renders this warranty void. The warranty
does not apply to products or components which have been abused, altered, operated outside of the
environmental specifications of the product, improperly handled or installed, or units which have not been
operated in accordance with SELLER's instructions. Furthermore the warranty does not apply to products that
have been contaminated, or when the product or part is damaged during the warranty period due to causes other
than ordinary wear and tear to the product including, but not limited to, accidents, transportation, neglect, misuse,
use of the product for any purpose other than that for which it was designed.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THIS WARRANTY EXTENDS ONLY IN FAVOR OF THE ORIGINAL BUYER. THE BUYER'S SOLE
REMEDY SHALL BE THE REPAIR OR REPLACEMENT, AS IS EXPRESSLY PROVIDED HEREIN, OF ANY
WARRANTED DEFECTIVE PRODUCT OR PART, AND UNDER NO CIRCUMSTANCE SHALL SELLER BE
LIABLE TO BUYER OR ANYONE ELSE FOR ANY CONSEQUENTIAL DAMAGES TO PERSONS OR
PROPERTY, FOR INCIDENTAL DAMAGES OR LOSS OF TIME, FOR ANTICPATED OR LOST PROFITS, OR
ANY OTHER LOSS INCURRED BY THE BUYER RELATED TO THE PRODUCT COVERED BY THIS
WARRANTY. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL
PURPOSE SO LONG AS SELLER IS WILLING AND ABLE TO REPAIR OR REPLACE DEFECTIVE PARTS IN
THE PRESCRIBED MANNER. THIS LIMITED WARRANTY MAY NOT BE MODIFIED BY SELLER UNLESS
SUCH MODIFICATION OR WAIVER IS IN WRITING, EXECUTED BY AN AUTHORIZED OFFICER OF SELLER.
Convectron®is a registered trademark of Brooks Automation / Helix Technology Corp / Granville Phillips Company.
InstruTech, Inc
1475 S. Fordham St.
Longmont, CO 80503
Phone 303-651-0551
Fax 303-678-1754
Web www.instrutechinc.com
©2004 InstruTech, Inc. cvg manual rev1.01 11/9/06
