Infinity MOSAIC User manual

MOSAIC

4D MASSAGE CHAIR

User Manual

Welcome to

Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a

great choice.

With over a decade of experience designing, building and servicing massage chairs,

Infinity takes pride in every chair sold, including yours. We are here for you. The US-

based Customer Care team can be reached at (603) 910-5000 or visit us online at www.

infinitymassagechairs.com and find valuable self service resources under the SUPPORT tab,

including electronic copies of all documents and video tutorials.

Inside this manual, you will find everything you need to setup and safely enjoy your chair.

Please review the entire manual, including all safety information, before assembling or

using your chair. If you are assembling the chair yourself, please see the Assembly Guide

next and reference the online assembly video.

For convenience, we’ve also created a Quick Start Guide. We suggest you keep it in the

remote pocket as a tool to get to know all the features of your new chair.

Get ready to sit back, relax and enjoy the Ultimate Massage Experience.

We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate

massage experience and make sure to tag us on social media with the hashtag #infinitymassagechairs

to ensure it is in our system. This will simplify the warranty process

should you ever need it.

Alternatively, scan the QR code to go directly to the URL above.

Before assembling your chair, watch an assembly video at:

www.infinitymassagechairs.com/assembly-tutorials

Alternatively, scan the QR code to go directly to the URL above.

THE ULTIMATE MASSAGE EXPERIENCE

@infinitymassagechairs@infinitymassagechairs @infinity_chairs@infinity_chairs @infinitymassagechairs@infinitymassagechairs

SCAN CODE

Warranty Registration

Assembly Video

Table of Contents

Your Chair

Chair Features

External Structure

Warning! Read important safety information

found on page 30 before using or operating chair.

WARNING

Before Getting Started

Chair Setup

Taking Control

Installation Site

Clearance Space for the Chair

Floor Protection

Move Methods

Connect to Power

Main Power Switch

Adjust Pillow

Increase Intensity of Massage - Manually

TrueFit™Body Scanning

Getting out of the Chair

Chair Entry and Exit Hazards

Tablet Remote Display

Tablet Remote Operation

Auto Programs

TrueFit™Body Scanning

In-Use Screen

Auto Program Descriptions

Custom Selections from Auto Programs

Adjustments

4D Intensity

Kneading Speed

Tapping Speed

Air (Air Bag) Intensity

Leg/Back Angle Adjust

Weightless Zero Gravity Recline

Airbag Massage

Air Region

Sounds

SootheMe™Sound Therapy

Voice Demo

Touch-Tone

Bluetooth

Volume Level

Quick Access Control Panel

System

Language

Display Brightness

Sleep Mode

Massage Time

Engineering Mode

Troubleshooting

Specifications

Frequently Asked Questions

Warranty

Staying Safe

Settings

Fixing Issues

Set Your Environment

Infinity Control

Back Massage Technique

Focus Zone

Back Mechanism Adjust

Massage Width

Additional Settings

Back Heat

Foot Rollers

Calf Kneading

Adjustments

Air Massage

Build Your Own

Dual Reflexology Foot

Rollers

See page 14 & 21

Chair Features

Your Chair

Zero Wall FitTM Space-

Saving Technology

See page 6

Infinity Control Manual

Settings

See page 20

4D Back Massage

Mechanism

See page 14 & 15 See page 17

SoothMe™Sound

Therapy

Premium Bluetooth®

Speakers

See page 17

Tablet Remote

See page 10 & 11

Truefit

Body

Scanning + Leg Extension

See page 8

Lumbar Heat

See page 14 & 21

Weightless Zero

Gravity Recline

See page 15

Quick Access Panel

See page 18

Calf Kneading

See page 14 & 21

External Structure

Back Cushion

Side Panel

Power Box

Pedestal

Castor

Pillow Pad

Speaker

Shoulder Airbags

Arm Airbags

Seat Cushion

Footrest

Tablet Remote

Quick Access Panel

- 6” clearance for the recline of the backrest; 20” clearance for the extension of footrest and

sliding forward of the chair.

- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal

interference.

Clearance Space for the Chair

Installation Site

Before Getting Started

To protect ANY floor type, hard surface or carpeted, from scratches or other markings,

place the chair on a sacrificial pad or mat that extends from under the footrest to the rear of

the chair.

Floor Protection

- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to

prevent electric shock accident.

- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.

WARNING

- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord

while massage chair sliding forward.

- Straighten the power cord while in use to avoid tangle or damage.

CAUTION

- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear

of children, pets, or obstacles.

WARNING

Massage chair

Floor

Sacrificial pad/mat

Apply pressure to the back of the massage chair from behind to pivot on the Castors.

Have a second person up front to guide the Footrest until in the correct position. Maintain

clearances as mentioned above. Gently lower into place. Do not pull on the side arms.

Move Methods

Connect to Power

CAUTION

- Do not move the chair when there is user inside.

- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or

armrests to avoid damage to product.

Plug into a 120V grounded outlet.

WARNING – Improper connection of the equipment-

grounding conductor can result in a risk of electric shock. Check

with a qualified electrician or serviceman if you are in doubt as to

whether the product is properly grounded. Do not modify the plug

provided with the product – if it will not fit the outlet, have a proper

outlet installed by a qualified electrician.

This product is for use on a nominal 120-V circuit and has a

grounding plug that looks like the plug illustrated. Make sure that

the product is connected to an outlet having the same configuration

as the plug. No adapter should be used with this product.

Earthing

This massage chair is a Class 1 electrical appliance. Make sure to

use a grounded outlet to the grounded power supply circuit and a

properly installed earth grounding rod with ground connection, to

avoid electric shock.

Grounding Instructions

To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only

with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.

Grounded

outlet

Grounding pin

WARNING

Castors

Getting Comfortable

Chair Setup

- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled

and that the unit be placed in an environment free of dust and moisture.

- To avoid possible damage to product or injury to unsupervised children, always turn off power switch and

unplug massage chair from electrical outlet immediately after use.

CAUTION

To power up the chair, flip the main power

switch located on the back of the base of

the chair to ON. Ensure the electrical cord

is connected to a 110V grounded outlet and

plugged into the power cord port located on

the back of the base of the chair.

Main Power Switch

TrueFit

Body Scanning

Select any auto program. The chair will automatically begin scanning your body, mapping your

back, shoulders, and neck. During this process it is important to remain seated back into the

chair without lifting your head.

The scan can be viewed on the Tablet Remote screen. If fine tuning is needed just after your

body scan, wait for the shoulder adjust prompt to appear and then use the Back Adjustment

buttons to move the massage rollers up or down for the perfect shoulder kneading position.

Power Cord

Port Main Power

Switch

Take a seat in the chair and take note of where the neck

pillow rests on your neck. Adjust the neck pillow so that

it rests comfortably in the arch of your neck. Do this by

removing it from the velcro, aligning it, and then reattaching

to the velcro once it is in the desired position.

Adjust Pillow Neck Pillow

Pillow Pad

To make the massage more intense, remove the neck pillow

and pillow pad cushioning between you and the massage

mechanism in the seat back. To remove the neck pillow,

simply remove it from the velcro. To remove the pillow pad,

un-zip the zipper.

Increase Intensity of your Massage - Manually

Smart tip: To increase intensity in the neck

and shoulder region, flip the pillow or the

pillow and pillow pad up so you lay directly

on the seat back pad.

To easily exit the chair at any time, tap the POWER

button on the top right of the home display, on the

Tablet Remote to restore the chair to the upright

position. Alternatively, you can also press and hold

the joystick power button, found on the right arm

panel next to the Quick Access Control Panel, until

the chair starts resetting.

WARNING! Check to make sure children and pets are

clear of chair before tapping power button to return

chair to upright position.

Getting Out of The Chair

Chair Entry and Exit Hazards

WARNING! The areas under the footrest and behind the back rest are potentially dangerous for a child or

pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be

crushed as chair is reclined resulting in serious injury or death. When chair is reclined, small children or pets

who have crawled under the leg rest may not be visible to the user and could be crushed when leg rest is

lowered or when chair is returned to upright position. To avoid serious injury or death, check these areas

carefully before reclining, lowering leg rest, or returning chair to upright position.

Make sure to check for children

or pets between the chair back

and the base of the chair before

entering zero gravity recline.

TrueFit

Body Scanning

Make sure to check for children or

pets underneath the footwell before

exiting zero gravity recline and

returning to upright position.

Make sure to check for

children or pets between the

footrest and the chair body

before lowering the legrest.

Press OK to start massage.

DANGER

Tablet Remote Display

Taking Control

Power Buttons – Use the main power button on the top right edge of the tablet remote to

turn the chair on/off. Once the chair is on, you can now also tap the circular power button

on the screen to turn the chair on/off.

Power On

Chair Here

Power On

Chair Here

Power On

Chair Here

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