Huawei Maxis E5832 User manual

BROADBAND

WiFi Modem

E5832

User Guide

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IS YOUR ACCOUNT ACTIVATED?

Pre-Paid Customers

First up, you need to activate your service:

CLICK virginmobile.com.au/activate

NB: You’ll need a different internet connection to

activate online.

or CALL 1300 763 039

See page 8 for the final steps to get online.

Post-Paid Customers

Your service is already activated, so head to page 8 for the final steps

to get online.

TOP SECRET NOTES

E-mail Address: @virginbroadband.com.au

E-mail Password:

Service Number:

0 4

Account PIN:

See page 20 for tips on managing your account.

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TABLE OF CONTENTS

Is your account activated? 2

Welcome 4

What’s in the box? 4

System requirements 5

Get to know your Modem 6

Using your Modem 8

Wired connection 9

Wireless connection 12

Your first connection 18

Managing your account 20

Equipment information 21

Questions? 35

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WELCOME TO VIRGIN MOBILE!

Congratulations! That cool gadget you’ve got in your hands is going to

let you take the internet with you, so you’ll never have to miss a beat.

Your new modem is easy to connect. You don’t have to waste time

configuring advanced settings – simply plug it into a compatible

computer and let the installer work its magic. You’ll be surfing the

web in no time, using the latest HSDPA wireless network technology

(where available).

In addition to being a wireless USB modem, your new modem is also

a Wi-Fi Router allowing you to connect up to three wireless devices

to the internet! To use your modem wirelessly, follow the steps on

page 12.

Features of your modem

Easy installation, thanks to the Zero CD Plug ‘N’ Play software on•

the modem.

Connect directly via USB or wirelessly via Wi-Fi.•

Rechargeable Li Battery.•

MicroSD Card Slot.•

Check your connection instantly with the built-in LED Display.•

Compatible with nearly all modern desktop and laptop•

computers equipped with Microsoft Windows or Apple OS X

operating systems.

What’s in the box?

Modem and Li Battery.•

USB one port extension cable.•

User Guide with SIM card attached, if it’s not already in•

the modem.

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System requirements

Standard USB interface.•

Windows XP Service Pack 2, Windows Vista.•

Mac OS X 10.4 and 10.5 with the latest updates installed.•

Wireless Network Adaptor if you intend using the wireless•

functionality.

The hardware of your computer must meet or exceed the•

recommended system requirements for the installed version

of OS.

Display resolution: 800 x 600 or above.•

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GET TO KNOW YOUR MODEM

Screen indicator information

INDICATOR STATUS

Visible, Steady• and Red: (a) There is no SIM

card installed, or, (b) the PIN code needs to

be entered, or, (c) there is no signal.

Visible, Steady• and Yellow: The signal

strength is weak.

Visible, Steady• and Green: The signal

strength is strong.

Not Visible: Roaming is off.•

Visible, Steady• and Red: Roaming is on.

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INDICATOR STATUS

Not Visible: Wi-Fi is disabled.•

Visible, Steady• and Blue: Wi-Fi is enabled.

Fast Blinking• and Blue: WPS is enabled.

Not Visible• : No network service.

Fast Blinking• and Green: Connecting.

Blinking• and Green: 2G network registered.

Visible, Steady• and Green: 2G data service

connected.

Blinking• and Blue: 3G network registered.

Visible, Steady• and Blue: 3G data service

connected.

Fast Blinking• and Red: The battery power

level is very low. The modem needs to be

charged or it will shut down.

Visible, Steady• and Red: The battery power

level is low.

Visible, Steady• and Green: The battery

power level is high.

Blinking• : The battery is being charged. If the

indicator is Red, the battery level is too low

to power on the modem. When the indicator

turns Green, you can power on the modem.

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USING YOUR MODEM

Inserting the SIM and battery

If your Virgin Mobile SIM Card and the Modem Battery are not already

installed, follow the steps below.

Powering up your modem

Press and hold the power button until the indicators

light up on the display screen.

(Note: Press and hold the

power button to power

the modem off.)

Connecting your

modem to your

computer

There are two ways to

connect to the modem and through it, to the internet:

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Directly using the supplied USB Cable; or•

Wirelessly, using WiFi•

1. Wired connection

Connect the Modem to your PC or Mac using the supplied USB1.

cable.

Follow the relevant steps for your operating system to install the

Virgin Mobile Software.

Software installation for Windows

Make sure the modem is powered on.•

After connecting the modem’s USB cable to your computer, the•

set-up software will run automatically.

If the software does not run automatically, go to “My Computer”,•

which should be located on your Windows desktop, and browse

to the disk drive labelled “VIRGINMOBILE”. Double-click on

“Autorun.exe”, to start the installation program.

Choose ‘Install’ and then click ‘Continue’.1.

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Please read, and agree to, the Software Licence Agreement2.

and leave the installation directory unchanged. The software

will start installing, and a progress screen will be displayed.

Once the software and drivers have installed, click ‘Finish’.3.

Your computer will now use the new software to properly4.

configure your modem. An information balloon will pop up

from your System Tray area to you when the process is

finished. This process may take several minutes.

When the install is finished the Virgin Mobile connection5.

software will start.

Click ‘Connect’. Open your Internet browser (e.g. Internet6.

Explorer).

You are now connected to the Internet and ready to start7.

surfing!

If you’d prefer step by step instructions with some handy

images for reference, visit our online FAQ’s for more help:

virginmobile.custhelp.com

Software installation for Apple OS X

Make sure the modem is powered on.1.

After connecting the USB Modem using the supplied USB2.

cable, the disk on the modem will automatically open.

Under ‘Install’ or ‘Run Program’, double-click on ‘Virgin Mobile’3.

to begin the installation process.

Please read and agree to the Software Licence Agreement and4.

click ‘Continue’ to proceed.

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