HTC U23 pro User manual

User Guide

HTC U23 pro

Contents

Unboxing and setup

HTC U23 pro overview 6

Inserting nano SIM and microSD cards 7

Unmounting the storage card 9

Charging the battery 10

Turning your phone on and off 10

Setting up your phone for the first time 11

Adding accounts 11

Ways of securing your phone 12

Notification LED 13

Changing your nano SIM card settings 13

Changing the way you navigate your phone 14

Basics

Taking a screenshot 15

Capturing a scrolling screenshot 15

Recording your phone's screen 16

Home screen 17

Lock screen 18

Using Quick Settings 18

Adjusting the volume and sound settings 20

Restarting HTC U23 pro (Soft reset) 20

Accessing your settings 20

Copying, pasting, and sharing text 21

Checking for security updates 21

Checking your system software version 21

Checking for system software updates 22

Displaying a call as a bubble 22

VIVERSE

Getting started with the VIVERSE mobile app 23

AR Messaging 24

Using the VIVE Avatar Creator mobile app 26

Managing crypto assets with VIVE Wallet 27

Using HTC U23 pro with VIVE headsets 27

Taking photos and videos

Quad cameras 29

Getting started with the Camera app 29

Choosing a capture mode 31

Focusing and zooming 32

Taking a photo 33

Scene detection 33

Taking burst shots 34

2 Contents

Bokeh effect 34

Saving selfies as mirrored images 35

Recording video 36

Scanning a QR code 36

More camera features

Taking a panoramic photo 37

Taking an ultra-wide photo 37

Pro mode 38

Adding a watermark to your photo 38

Recording videos in slow motion 38

Recording a time-lapse video 39

Taking a close-up photo 39

Capturing best moments with Top Picks mode 40

Getting the most out of your phone

Tips for extending battery life 41

Freeing up storage space 43

Charging your phone with a wireless charger 44

Charging other devices with your phone 45

Water and dust resistant 45

Transfer

Ways of getting content from your previous phone 48

Transferring files between HTC U23 pro and your computer 48

Transferring files between the internal storage and storage card 49

Backup and reset

Backing up HTC U23 pro 50

Backing up photos and videos 50

Resetting network settings 51

Resetting HTC U23 pro (Hard reset) 51

Internet connections

Connecting to a Wi-Fi network 52

Turning the data connection on or off 53

Turning data roaming on or off 53

Airplane mode 54

Keeping track of your mobile data usage 54

Data Saver 55

Connecting to VPN 55

Installing a digital certificate 56

Using HTC U23 pro as a Wi-Fi hotspot 57

Sharing your Internet connection over USB 57

Apps and notifications

Notifications 58

Managing app notifications 59

App shortcuts 59

3 Contents

Switching between recently opened apps 60

Working with two apps at the same time 60

Using picture-in-picture 61

How do I check whether an app supports picture-in-picture? 61

Turning the location setting on or off 61

Choosing which apps have access to your location 62

Changing an app's permissions 62

Setting default apps 62

Disabling an app 63

Downloading apps from the web 63

Do not disturb mode 63

Wireless sharing

Turning Bluetooth on or off 67

Connecting a Bluetooth headset 67

Unpairing from a Bluetooth device 68

Receiving files using Bluetooth 68

Using NFC 69

Battery settings

Using Battery Saver mode 71

Displaying the battery percentage 71

Checking battery usage 72

Enabling background restriction in apps 72

Security settings

Setting a screen lock 73

Setting up Smart Lock 73

Fingerprint sensor 74

About Face Unlock 75

Display and sound settings

Setting when to turn off the screen 76

Screen brightness 76

Changing the display language 76

Setting app languages 77

Changing the default font size 77

Adjusting the display size 77

Dark theme 78

Night Light 78

Changing your ringtone 78

Changing your notification sound 79

Turning touch sounds and vibration on and off 79

Turning keyboard sound and vibration on or off 79

Trademarks and copyrights

4 Contents

About this guide

We use the following symbols to indicate useful and important information:

This is a note. It provides detailed information for setup, common questions, and what to do in

specific situations.

This is a tip. It will give you an alternative way to do a particular step or procedure that you may

find helpful.

This indicates important information that you need in order to accomplish a certain task or to

get a feature to work properly.

This is a warning. Take note to avoid potential problems or prevent damage to your hardware.

Information contained in this guide may have changed. For the most up-to-date information,

including the latest version of this guide, go to HTC Support.

Important note on recoverable data

Files and other data that have been deleted, cleared, removed, or erased from your device

may still be recoverable by third-party data recovery software. Even a factory reset may not

permanently erase all data from your mobile device, including personal information.

Checking the e-label

To find the e-label, go to Settings and tap About phone Certificate Information.

5 About this guide

Unboxing and setup

HTC U23 pro overview

After taking HTC U23 pro out of the box, familiarize yourself first with the location of the card tray,

controls, and sensors.

1. Volume control

2. Power button / Fingerprint sensor

3. Speaker

4. USB Type-C®connector

5. Microphones

6. nano SIM and storage card tray

7. Front camera

8. 3.5mm headset jack

9. Proximity and light sensor

10. Notification LED

You need a 5G NR/4G LTE™plan to use your operator's 5G NR/4G LTE network for voice calls and

data services. Check with your operator for details.

Dual SIM supports both 5G NR and 4G LTE SIM cards. Only one card can use 5G NR at a time.

§If you want to use a case or screen protector, don’t cover and block the proximity and light

sensor. Purchase a case or screen protector designed for HTC U23 pro.

§Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by

force. This may damage the phone or its electronics and will invalidate the warranty.

6 Unboxing and setup

Back panel

1. Quad cameras

2. LED flash

Inserting nano SIM and microSD cards

§Use a standard nano SIM only. Don't cut a larger SIM card to fit. It's thicker than a standard

nano SIM card and may get stuck in the slot.

§The microSD™card is optional and sold separately.

§If you're using your old microSD card, make sure you have backups of your content on a

computer or cloud storage before inserting the card. You may be prompted to format the card.

1. Hold the phone face up.

2. Insert and push the tip of the tray eject tool that came in the box (or a small bent paperclip)

into the tray eject hole until the tray ejects, and then pull the tray out.

7 Unboxing and setup

3. With the gold contacts facing up, place your main nano SIM card on the top side of the tray.

Make sure to align the cut-off corner of the card to the notch in the holder.

When inserting the nano SIM card, press the card against the tab in the tray to fix it in place.

4. Flip the tray over to the bottom side, and then place either your second nano SIM card or a

microSD card with the gold contacts facing up.

When inserting the nano SIM or microSD card, press the card against the tab in the tray to fix it

in place.

8 Unboxing and setup

5. With the top side of the tray facing up, insert the tray back into the slot.

6. Make sure the tray is flush with the side of the phone.

§You need a 5G NR/4G LTE plan to use your operator's 5G NR/4G LTE network for voice calls

and data services. Check with your operator for details.

§Dual SIM supports both 5G NR and 4G LTE SIM cards. Only one card can use 5G NR at a time.

§You can choose the preferred card to use for your mobile data connection. To find out how, see

Changing your nano SIM card settings on page 13.

Follow the same procedure above to pull the tray out and remove your cards. Before pulling out the

tray, make sure to unmount your microSD card first. See Unmounting the storage card on page 9.

Unmounting the storage card

When you need to remove the storage card while HTC U23 pro is on, unmount the storage card first

to prevent corrupting or damaging the files in the storage card.

1. From the Home screen, tap Settings Storage.

2. On the Storage screen, tap , and then select your storage card.

3. On the top-right corner of the screen, tap Eject.

9 Unboxing and setup

Charging the battery

Before you turn on and start using HTC U23 pro, it is recommended that you charge the battery.

§If the battery has been fully drained, you may need to charge HTC U23 pro for several minutes

before powering it on.

§Use HTC's power adapter and USB Type-C cable to charge the battery. When the battery power

is too low, make sure to use the power adapter to charge, not a USB cable connection with your

computer.

1. Insert the small end of the USB Type-C cable into the USB Type-C connector.

2. Insert the other end of the USB Type-C cable into the power adapter.

3. Plug in the power adapter to an electrical outlet to start charging the battery.

4. After you finish charging, unplug the USB cable from your phone first. Hold the part of the

power adapter that's close to the USB port when you unplug the adapter from the outlet.

§Avoid charging the battery in hot environments. As a safety precaution, the battery may stop

charging to avoid overheating.

§When you're using battery-intensive apps such as games or video streaming apps while charging

the battery, your phone may become warmer. This is normal.

§It is strongly recommended to unplug the power adapter from the electrical outlet when not in

use.

Turning your phone on and off

When you turn on your phone for the first time, you’ll need to set it up.

Turning your phone on

Press and hold the Power button until the phone vibrates.

10 Unboxing and setup

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