HTC Desire 19+ User manual

User guide

HTC Desire 19+

Contents

Features you'll enjoy

Three cameras 9

Android 9.0 in HTC Desire 19+ 10

Unboxing and setup

HTC Desire 19+ overview 11

Inserting the nano SIM and microSD cards 13

Charging the battery 15

Switching the power on or off 15

Setting up your phone for the first time 16

Adding your social networks, email accounts, and more 17

Ways to lock and unlock HTC Desire 19+ 18

Choosing which nano SIM card to use for your data connection 18

Managing your nano SIM cards with Dual network manager 18

Your first week with your new phone

Capturing your phone's screen 19

HTC Sense Home 19

Turning Sleep mode on or off 20

Lock screen 20

Touch gestures 21

Getting to know your settings 24

Using Quick Settings 24

Restarting HTC Desire 19+ (Soft reset) 25

Notifications 26

Selecting, copying, and pasting text 28

Entering text 29

Security

Setting a screen lock 30

Setting up Smart Lock 30

Turning the lock screen off 31

About Face Unlock 31

Fingerprint scanner 32

Assigning a PIN to a nano SIM card 33

Updates

Software and app updates 34

Installing a software update 34

Installing an application update 35

Installing app updates from Google Play Store 35

2 Contents

Home screen layout and fonts

Adding or removing a widget panel 36

Changing your main Home screen 36

Setting your Home screen wallpaper 37

Changing the default font size 37

Widgets and shortcuts

Launch bar 38

Adding Home screen widgets 38

Adding Home screen shortcuts 39

Grouping apps on the widget panel and launch bar 39

Moving a Home screen item 40

Removing a Home screen item 40

Taking photos and videos

Camera basics 41

Taking ultra-wide or standard photos 42

Selfies and people shots 44

Recording video 44

Using HDR 45

Taking photos in Bokeh mode 46

Adding stickers to your shots 46

Using Professional mode 47

Google Photos

What you can do on Google Photos 48

Viewing photos and videos 48

Editing your photos 49

Trimming a video 49

Phone calls

Making a call with Smart dial 50

Dialing an extension number 51

Keeping your phone number private 51

Speed dial 51

Calling a number in a message, email, or calendar event 51

Receiving calls 52

Emergency call 53

What can I do during a call? 53

Setting up a conference call 54

Call History 54

Switching between silent, vibrate, and normal modes 55

Home dialing 55

SMS and MMS

About the Messages app 57

Sending a text message (SMS) 57

Sending a multimedia message (MMS) 58

Sending a group message (SMS) 58

3 Contents

Replying to a message 59

Forwarding a message 59

Blocking messages from unwanted contacts 59

Deleting messages and conversations 59

Changing the settings and getting help 60

Contacts

Your contacts list 61

Adding a new contact 62

Editing a contact’s information 63

Getting in touch with a contact 64

Importing or copying contacts 64

Merging contact information 65

Sending contact information 66

Contact groups 66

Private contacts 67

Battery

Tips for extending battery life 69

Using Battery saver mode 71

Displaying the battery percentage 71

Checking battery usage 71

Battery optimization for apps 71

Enabling background restriction in apps 72

Storage

Freeing up storage space 73

Types of storage 74

Should I use the storage card as removable or internal storage? 74

Setting up your storage card as internal storage 75

Moving apps and data between the built-in storage and storage card 75

Moving an app to or from the storage card 76

Copying or moving files between the built-in storage and storage card 76

Copying files between HTC Desire 19+ and your computer 77

Unmounting the storage card 77

Transfer

Ways of getting content from your previous phone 78

Transferring content from an Android phone 78

Other ways of getting contacts and other content 79

Transferring photos, videos, and music between your phone and computer 79

Backup and reset

Backing up HTC Desire 19+ 80

Resetting network settings 80

Resetting HTC Desire 19+ (Hard reset) 81

Installing and removing apps

Getting apps from Google Play Store 82

4 Contents

Downloading apps from the web 83

Uninstalling an app 83

Working with apps

Accessing your apps 84

Arranging apps 84

App shortcuts 85

Switching between recently opened apps 86

Working with two apps at the same time 86

Using picture-in-picture 87

Controlling app permissions 88

Setting default apps 88

Setting up app links 88

Disabling an app 89

HTC and other apps

Boost+ 90

HTC BlinkFeed 90

HTC Themes 90

Mail 91

Clock 91

Weather 91

Sound Recorder 91

Internet connections

Turning the data connection on or off 93

Managing your data usage 93

Wi-Fi connection 95

Connecting to VPN 95

Installing a digital certificate 96

Using HTC Desire 19+ as a Wi-Fi hotspot 97

Sharing your Internet connection over USB 97

Wireless sharing

Turning Bluetooth on or off 99

Connecting a Bluetooth headset 99

Unpairing from a Bluetooth device 100

Receiving files using Bluetooth 100

Using NFC 101

Common settings

Adjusting the volume and sound settings 103

Changing your ringtone 103

Changing your notification sound 104

Do not disturb mode 104

Turning the location setting on or off 105

Airplane mode 106

Setting when to turn off the screen 106

Screen brightness 106

Night mode 107

5 Contents

Adjusting the display size 107

Touch sounds and vibration 107

Changing the display language 108

Travel mode 108

Trademarks and copyrights

Index

6 Contents

About this guide

We use the following symbols to indicate useful and important information:

This is a note. It provides detailed information for setup, common questions, and what to do in

specific situations.

This is a tip. It will give you an alternative way to do a particular step or procedure that you may

find helpful.

This indicates important information that you need in order to accomplish a certain task or to

get a feature to work properly.

This is a warning. Take note to avoid potential problems or prevent damage to your hardware.

Information contained in this guide may have changed. For the most up-to-date information,

including the latest version of this guide, go to HTC Support.

7 About this guide

Important note on recoverable data

Files and other data that have been deleted, cleared, removed, or erased from your device

may still be recoverable by third-party data recovery software. Even a factory reset may not

permanently erase all data from your mobile device, including personal information.

8 Important note on recoverable data

Features you'll enjoy

Three cameras

HTC Desire 19+ gives you imaging at its finest. It has three main cameras that allow you to take

ultra-wide shots and professional-looking portraits..

Ultra-wide shots

With the 120-degree camera lens, HTC Desire 19+ can take ultra-wide shots for you.

For more details, see Taking ultra-wide or standard photos on page 42.

Portraits

Capture awesome portraits with HTC Desire 19+.

§Bokeh mode - Adjust the depth-of-field in your photographs just like a professional. Blur the

background in real-time before you take the shot. See Taking photos in Bokeh mode on page

46.

§AR sticker - Spice up your photos by adding funny effects and playful AR stickers in real

time. See Adding stickers to your shots on page 46.

§Live Makeup - Before taking a photo selfie, use the Live Makeup to apply real-time touch-

ups such as skin smoothening, facial slimming, and more. See Using the Live Makeup feature

on page 44.

9 Features you'll enjoy

Android 9.0 in HTC Desire 19+

Android™9.0 in HTC Desire 19+ brings features that make handling phone calls, battery usage, and

app notifications more efficient. Here's an overview of some of its features.

Incoming call pop-up

From taking up the entire screen, you can set incoming phone calls to show as a pop-up. It takes the

pressure off to immediately accept or reject an incoming call, especially when you're busy using an

app.

For details, see Showing incoming call as a pop-up notification on page 52.

More control over battery-draining apps

Check which apps are draining your battery and enable background restriction for these apps. This

prevents them from using the battery while running in the background. See Enabling background

restriction in apps on page 72.

Manage notifications better

You have more control over your notifications. It's easier to stop those that you don't want to

receive anymore. Just press and hold on a notification to see your options. When you're using apps

such as Google Messages and Gmail, you can now reply to messages right from the Notifications

panel.

More intuitive design

Enjoy a refreshed look for some screens, such as the Quick Settings. The volume bar is also more

accessible, and you can conveniently switch between silent, vibrate, and normal modes from it.

You'll be delighted as subtle design improvements make for a better overall experience.

10 Features you'll enjoy

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