HP Neoware c50 - Thin Client User manual

HP Device Manager 3.8

User Manual

Development Company, L.P. The

information contained herein is subject to

change without notice.

Microsoft and Windows are trademarks of

Microsoft Corporation in the U.S. and other

countries.

Pentium is a trademark of Intel Corporation

in the U.S. and other countries.

Java is a US trademark of Sun

Microsystems, Inc.

The only warranties for HP products and

services are set forth in the express warranty

statements accompanying such products

and services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for technical

or editorial errors or omissions contained

herein.

This document contains proprietary

information that is protected by copyright. No

part of this document may be photocopied,

reproduced, or translated to another

language without the prior written consent of

Hewlett-Packard Company.

First Edition (April 2008)

iii

HP Device Manager User Manual

Table of Contents

CHAPTER 1

Introduction 1

What is HP Device Manager? 1

Overview 2

Concepts 4

The Device Pane 4

Device Tree 4

Element 4

Task Template 4

Managed Device 5

OS Tabs 5

PXE 5

Repository 5

Task 5

Task Pane & Summary Pane 6

Template Pane 6

Status Bar 6

EWF 6

Agent Mode 6

Getting More Information 7

The Internet 7

Technical Support 7

Table of Contents

About This Manual 7

Overview of Contents 7

Terms & Conventions 9

CHAPTER 2

Installing HP Device Manager 11

Introduction 11

System Requirements 12

Management Console 12

Management Server 12

Management Gateway 13

Management Agent 13

Third Party Software 13

Network Requirements 14

Installing HP Device Manager 16

Configuring DHCP Servers 30

Management Server Installed Separately to the

DHCP Server 30

Management Server Installed on DHCP Server

Machine 30

Adding DHCP Option 60 and 201 to an ISC DHCP

Server 32

Configuring a Linux DHCP Server 33

Configuring Routers 33

Uninstalling Device Manager 34

CHAPTER 3

Getting Started 37

Logging in to the HP Management Console 37

Configuring the Repository 39

Creating an FTP Repository 39

Management Console Overview 43

Client Discovery 45

HP Management Agent Broadcast 45

Discover Agent 45

Discover by DHCP Tag 49

Table of Contents

Agent Configuration 49

Adding Elements to the Repository 51

Importing an Element into the Repository 52

CHAPTER 4

Using the HP Management Console 57

Menu Item Overview 57

Toolbar Overview 62

Device Management 64

Device Tree Icons 65

Displaying Device Properties 66

Deleting Devices 67

Discovering Devices 68

Grouping Devices 71

Dynamic Grouping 71

Manual Grouping 75

Naming Grouping Properties 78

Changing Grouping Properties 79

Pre-assigning Devices to Groups 80

Editing the Device Filter 81

Filter Security 85

Searching for a Device in the Device Tree 86

Checking Network Connection Status 87

Printing Information About Devices & Tasks 89

Printing Device Information 89

Printing a Device Task Report 90

Shadowing Devices 91

Power Management 93

Task Template Management 94

Task Template Categories 94

Creating & Editing Task Templates 95

Adding a Template to Favorites 96

Using Template Sequence Templates 96

Importing & Exporting Task Templates 97

Task Management 98

Table of Contents

Task Pane Icons 98

Applying Tasks to Devices 99

Displaying Task Properties 102

Configuring Task Parameters 103

Pausing Tasks 105

Continuing Tasks 106

Resending Tasks 106

Deleting Tasks 107

Displaying Task Logs 107

Opening VNC Viewer for Shadowing 108

Opening a Result Template 108

Device Status Tools 109

Status Walker 109

Status Snapshot 114

CHAPTER 5

Common Tasks 117

Performing a Task 117

Changing Connection Settings 119

Changing Device Settings 122

Configuring Network Settings 122

Configuring Display Settings 123

Configuring Time Settings 124

Configuring Write Filter Settings 125

Using File and Registry Templates 127

Merging File and Registry Templates 130

Copying Files 131

Remote Command Execution 134

Remote Execution of Windows Scripts 136

CHAPTER 6

Advanced Tasks 137

Snapins 137

Introduction 137

Applying a Snapin to a Thin Client 138

Images 145

Table of Contents

vii

Introduction 145

Images & Repository Management 145

Client BIOS Settings for PXE 146

Pulling a PXE Image From a Client 147

Pushing a PXE Image to a Client 150

Preparing an XPe Client for Image Distribution 152

Cloning an XPe Image 153

Updating Images 157

Changing Registry Settings 159

Getting Registry Settings 159

Installing an XPe Software Component 166

Transferring an XPe Software Component to the FTP

Repository 166

Installing an XPe Software Component on Client

Devices 169

Performing a Persistent Write Operation on NeoLinux 4.x

Devices 170

Adding Devices Using MAC Addresses 173

Configuring Agents 175

Setting Agent Parameters 175

Updating the Agent Version 176

CHAPTER 7

Configuration Management 177

User Management 177

Working With Users 177

Working With Groups 180

FTP Repositories 183

Configuring an FTP Repository 183

Deleting a Repository 184

Exporting a Repository 184

Importing a Repository 185

FTP Repository Selection for Templates 185

FTP Mappings 186

Listing Devices & their FTP Servers 186

Listing Subnets & their FTPs Servers 187

Table of Contents

viii

Filtering Devices or Subnets 188

Grouping Property Name 190

Task Parameters 191

Valid Time and Timeout 191

Write Filter Policy Setting 192

Task Settings 193

Status Walker Configuration 194

Licensing 195

Importing a New License 195

Authentication Management 196

Key Management 196

Gateway Access Control 201

Report Management 202

Adding a Report Template 202

Importing a Report Plug-in File 206

Generating a Report Using a Report Template 207

Alias Management 209

Device Version Alias 209

Subnet Address Alias 211

Exporting an Alias 212

Importing an Alias 212

Template Plugin Management 213

Importing a Template Plugin 213

Removing a Template Plugin 214

APPENDIX A

Installing & Running JRE 215

Introduction 215

Windows-based Server Installation 215

Linux-based Server Installation 216

APPENDIX B

Installing & Running MySQL 217

Installing MySQL on Linux-based Servers 217

Running MySQL on Linux-based Servers 218

Table of Contents

APPENDIX C

Error Code Reference 219

Error Codes 219

Index 239

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