HP Digital Sender 8100C User manual
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HP LaserJet MFP Upgrade
Kit for HP LaserJet 8000,
8100, and 8150 Printers
(C4166B)
User Guide
Use of this electronic document indicates that you accept the Copyright and License terms.
Copyright 2000 Hewlett-Packard Company
2
Copyright and License
Copyright Hewlett-Packard Company 2000
All Right Reserved. Except as allowed by
copyright laws or herein, reproduction,
adaptation, or translation without prior written
permission is prohibited.
A user of an HP LaserJet 8000, 8100, or 8150
printer is granted a license to: a) print hard
copies of this Upgrade Kit User Guide for
PERSONAL, INTERNAL or COMPANY use
subject to the restriction not to sell, re-sell or
otherwise distribute the hard copies; and b)
place an electronic copy of this user guide on a
network server provided access to the electronic
copy is limited to PERSONAL, INTERNAL users
of the LaserJet 8000, 8100, or 8150 printer.
First Edition, October 2000
Warranty
The information contained in this document is
subject to change without notice.
Hewlett-Packard makes no warranty of any kind
with respect to this information.
HEWLETT-PACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct,
indirect, incidental, consequential, or other
damage alleged in connection with the furnishing
or use of this information.
Trademark Credits
PostScript is a trademark of Adobe Systems
Incorporated which may be registered in certain
jurisdictions.
Arial, Monotype, and Times New Roman are U.S.
registered trademarks of the Monotype
Corporation.
CompuServe is a U.S. trademark of
CompuServe, Inc.
Helvetica, Palatino, Times, and Times Roman
are trademarks of Linotype AG and/or its
subsidiaries in the U.S. and other countries.
Microsoft, MS Windows, Windows, and Windows
NT are U.S. registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple Computer,
Inc.
ENERGY STAR is a U.S. registered service mark
of the U.S. EPA.
3
HP Customer Care
Thank you for your purchase. Along with your product, you receive a variety of
support services from Hewlett-Packard and our support partners. These
services are designed to give you the results you need, quickly and
professionally.
HP LaserJet MFP Upgrade Installation Support
U.S.A. only: 208-323-2551
Outside U.S.A.: Call the desired support service for your country or region as
listed on pages 4through 11.
4
Online Services:
For 24-hour access to information over your modem, we suggest these
services:
World Wide Web
Printer drivers, updated HP printer software, plus product and support
information may be obtained from the following URLs:
in the U.S. http://www.hp.com
in Europe http://www2.hp.com
Printer drivers may be obtained from the following sites:
in Japan ftp://www.jpn.hp.com/drivers/
in Korea http://www.hp.co.kr
in Taiwan http://www.hp.com.tw
or the local driver website http://www.dds.com.tw
5
Obtaining software utilities and electronic information:
For U.S. and Canada:
Phone:
(661) 257-5565
Fax:
(661) 257-6995
Mail:
HP Distribution Center
24730 Ave. Rockefeller
Valencia, CA 91355
U.S.A.
Continued on next page.
6
For Asia-Pacific countries:
Contact Mentor Media at (65) 740-4477 (Hong Kong, Indonesia, Philippines,
Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or
(82) (2) 3270-0893.
For Australia, New Zealand, and India:
For Australia and New Zealand, call (61) (2) 565-6099. For India, call
(91) (11) 682-6035.
For European English:
For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call
(44) (142) 986-5511.
HP direct ordering for accessories or supplies:
Call 1 (800) 538-8787 (U.S.) or 1 (800) 387-3154 (Canada).
7
HP Support Assistant compact disc:
This support tool offers a comprehensive online information system designed
to provide technical and product information on HP products. To subscribe to
this quarterly service in the U.S. or Canada, call 1 (800) 457-1762. In Hong
Kong, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.
HP Service Information:
To locate HP-Authorized Dealers, call 1 (800) 243-9816 (U.S.) or
1 (800) 387-3867 (Canada).
HP Service Agreements:
Call 1 (800) 835-4747 (U.S.) or 1 (800) 268-1221 (Canada). For extended
service, call 1 (800) 446-0522.
8
Customer support options worldwide
Customer Support and Product Repair Assistance for
the U.S. and Canada
Call (208) 323-2551 Monday through Friday from 6 am to 6 pm, (Mountain
Time) free of charge during the warranty period. However, your standard
long-distance phone charges still apply. Have your system nearby and your
serial number ready when calling.
If you know your printer needs repair, call 1 (800) 243-9816 to locate your
nearest HP-Authorized service provider, or call (208) 323-2551 for HP
centralized service dispatch.
Post-warranty telephone assistance is available to answer your product
questions. Call (900) 555-1500 ($2.50* per minute, U.S. only) or call
1 (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada)
Monday through Friday from 6 am to 6 pm (Mountain Time). Charges begin
only when you connect with a support technician. *Prices subject to change.
9
European Customer Support Center Language and
In-Country Options Available
Open Monday through Friday 8:30–18:00 CET
HP provides a free telephone support service during the warranty period. By
calling a telephone number listed below, you will be connected to a responsive
team waiting to help you. If you require support after your warranty has
expired, you can receive support for a fee through the same telephone number.
The fee is charged on a per-incident basis. When calling HP, have the following
information ready: product name and serial number, date of purchase, and
description of the problem.
English Ireland: (353) (1) 662-5525
U.K.: (44) (171) 512-5202
International: (44) (171) 512-5202
Dutch Belgium: (32) (2) 626-8806
Netherlands: (31) (20) 606-8751
French France: (33) (01) 43-62-3434
Belgium: (32) (2) 626-8807
Switzerland: (41) (84) 880-1111
German Germany: (49) (180) 525-8143
Austria: (43) (1) 0660-6386
Norwegian Norway: (47) 2211-6299
Danish Denmark: (45) 3929-4099
Continued on next page.
10
Finnish Finland: (358) (9) 0203-47288
Swedish Sweden: (46) (8) 619-2170
Italian Italy: (39) (2) 264-10350
Spanish Spain: (34) (90) 232-1123
Portuguese Portugal: (351) (1) 441-7199
In-country support numbers
Argentina 787-8080
Australia (61) (3) 272-8000
Brazil 022-829-6612
Canada (208) 323-2551
Chile 800-360999
China (86) (10) 65053888-5959
Czech Republic (42) (2) 471-7321
Greece (30) (1) 689-6411
Hong Kong (852) 800-96-7729
Hungary (36) (1) 343-0310
India (91) (11) 682-6035
(91) (11) 682-6069
Continued on next page.
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