HP Z27xs G3 User manual
© Copyright 2020 HP Development Company,
L.P.
App Store, ColorSync, and macOS are
trademarks of Apple Computer, Inc., registered
in the U.S. and other countries. HDMI, the HDMI
Logo and High-Denition Multimedia Interface
are trademarks or registered trademarks of
HDMI Licensing LLC. Intel and Thunderbolt are
trademarks of Intel Corporation or its
subsidiaries in the U.S. and/or other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries. USB
Type-C®and USB-C® are registered trademarks
of USB Implementers Forum. DisplayPort™, the
DisplayPort™ logo, and VESA® are trademarks
or registered trademarks owned by the Video
Electronics Standards Association (VESA) in the
United States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select Manuals.
First Edition: October 2020
Document part number: M23760-001
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
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iv About this guide
Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
More HP resources ................................................................................................................................................. 1
Preparing to call technical support ..................................................................................................... 2
Getting to know your monitor ............................................................................................................................... 2
Features ............................................................................................................................................... 2
Front components ............................................................................................................................... 3
Rear and side components .................................................................................................................. 4
Locating the serial number and product number ............................................................................... 5
Setting up the monitor .......................................................................................................................................... 6
Attaching the monitor stand ............................................................................................................... 6
Mounting the monitor head ................................................................................................................ 7
Removing the monitor stand ............................................................................................ 7
Attaching the monitor head to a mounting device ........................................................... 8
Connecting the cables ......................................................................................................................... 9
Connecting USB devices .................................................................................................................... 12
Adjusting the monitor ....................................................................................................................... 13
Installing a security cable ................................................................................................................. 15
Turning on the monitor ..................................................................................................................... 15
HP watermark and image retention policy ....................................................................................... 16
Docking an HP notebook or desktop computer .................................................................................................. 16
2 Using the monitor ........................................................................................................................................ 18
Downloading software and utilities .................................................................................................................... 18
The Information le ............................................................................................................................................. 18
The Image Color Matching le ............................................................................................................................. 18
Using the OSD menu ............................................................................................................................................ 18
Customizing the monitor ..................................................................................................................................... 19
Test pattern generator ...................................................................................................................... 19
Input options ..................................................................................................................................... 19
Color management ............................................................................................................................ 20
HP Display Center ............................................................................................................ 20
Color presets ................................................................................................................... 21
RGB Gain Adjust ............................................................................................................... 21
Changing the Power Mode setting ...................................................................................................................... 21
Using Auto-Sleep Mode ....................................................................................................................................... 22
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Using PIP and PbP ................................................................................................................................................ 22
Using low blue light mode ................................................................................................................................... 23
Adjusting blue light output .................................................................................................................................. 23
DisplayPort multistreaming over USB Type-C or DisplayPort ............................................................................ 23
3 Support and troubleshooting ........................................................................................................................ 25
Solving common issues ....................................................................................................................................... 25
Power Button Lockout feature ............................................................................................................................ 26
4 Maintaining the monitor .............................................................................................................................. 27
Maintenance guidelines ....................................................................................................................................... 27
Cleaning the monitor ......................................................................................................................... 27
Shipping the monitor ......................................................................................................................... 28
Appendix A Technical specications ................................................................................................................. 29
63.5 cm (25 in) model specications .................................................................................................................. 29
68.6 cm (27 in) model specications .................................................................................................................. 29
Preset display resolutions ................................................................................................................................... 30
Preset display resolutions 63.5 cm (25 in) model ............................................................................ 30
Preset display resolutions 68.6 cm (27 in) model ............................................................................ 31
Energy saver feature ........................................................................................................................................... 32
Appendix B Accessibility ................................................................................................................................. 33
HP and accessibility ............................................................................................................................................. 33
Finding the technology tools you need ............................................................................................ 33
The HP commitment ......................................................................................................................... 33
International Association of Accessibility Professionals (IAAP) ....................................................... 34
Finding the best assistive technology .............................................................................................. 34
Assessing your needs ..................................................................................................... 34
Accessibility for HP products .......................................................................................... 34
Standards and legislation .................................................................................................................................... 35
Standards .......................................................................................................................................... 35
Mandate 376 – EN 301 549 ............................................................................................ 35
Web Content Accessibility Guidelines (WCAG) ................................................................ 35
Legislation and regulations .............................................................................................................. 35
Useful accessibility resources and links .............................................................................................................. 36
Organizations .................................................................................................................................... 36
Educational institutions .................................................................................................................... 36
Other disability resources ................................................................................................................. 36
HP links .............................................................................................................................................. 37
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Contacting support .............................................................................................................................................. 37
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1 Getting started
Read this chapter to learn about safety information and where to nd additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power
source and connection appropriate for this monitor. For information about the correct power cord set to use
with the monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
●Plug the power cord into an AC outlet that is easily accessible at all times.
●If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin
outlet.
●Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the oor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Important safety information 1
Table 1-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go to
http://www.hp.com/support, and follow the instructions to nd your product.
– or –
Type support in the taskbar search box, and then select HP Support Assistant.
Then select Support.
– or –
Select the question mark icon in the taskbar search box.
Then select Support.
NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped
with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 25, a call to technical support can
provide additional help. Have the following information available when you call.
●Monitor model number
●Monitor serial number
●Purchase date on invoice
●Conditions under which the problem occurred
●Error messages received
●Hardware conguration
●Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they are
located, and how they work.
Features
Depending on the model, your monitor might include the following features:
Display features
●68.6 cm (27 in) diagonal viewable screen area with 3840 × 2160 resolution 4K UHD, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size while preserving
original aspect ratio
●63.5 cm (25 in) diagonal viewable screen area with 2560 × 1440 resolution QHD, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
2 Chapter 1 Getting started
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