HP OMEN 27u User manual
User Guide
SUMMARY
This guide provides technical specications and information about monitor features, setting up the monitor, and using
the monitor.
Legal information
© Copyright 2022 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. HDMI, the HDMI Logo and High
Denition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing
LLC. Windows is either a registered trademark
or trademark of Microsoft Corporation in the
United States and/or other countries. USB
Type-C®and USB-C® are registered trademarks
of USB Implementers Forum. DisplayPort™, the
DisplayPort™ logo, and VESA® are trademarks
or registered trademarks owned by the Video
Electronics Standards Association (VESA) in the
United States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select Manuals.
First Edition: February 2022
Document part number: N01391-001
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
Table of contents
1 Getting started.......................................................................................................................................................................1
Important safety information ...........................................................................................................................................1
More HP resources ............................................................................................................................................................. 2
Preparing to call technical support ...........................................................................................................................2
Getting to know your monitor ...........................................................................................................................................2
Features .....................................................................................................................................................................2
Front and rear components ....................................................................................................................................... 4
Rear components.......................................................................................................................................................4
Locating the serial number and product number .....................................................................................................5
Setting up the monitor ......................................................................................................................................................5
Attaching the monitor stand .....................................................................................................................................6
Mounting the monitor head.......................................................................................................................................7
Removing the monitor stand.............................................................................................................................7
Attaching the monitor head to a mounting device............................................................................................8
Connecting the cables................................................................................................................................................9
Connecting USB devices (select products only).......................................................................................................12
Adjusting the monitor (select products only)..........................................................................................................12
Installing a security cable........................................................................................................................................13
Turning on the monitor............................................................................................................................................14
HP watermark and image retention policy..............................................................................................................15
2 Using the monitor ................................................................................................................................................................16
Downloading software and utilities ................................................................................................................................16
Downloading OMEN Gaming Hub and accessing OMEN Lighting Studio.........................................................................16
Using the OSD menu ........................................................................................................................................................16
Display mode status ........................................................................................................................................................18
Using RGB Gain Adjust......................................................................................................................................................18
Selecting color presets ....................................................................................................................................................18
Using Auto-Sleep Mode ...................................................................................................................................................19
Using PbP .........................................................................................................................................................................19
Using external light..........................................................................................................................................................20
3 Support and troubleshooting ..............................................................................................................................................21
Solving common issues ...................................................................................................................................................21
Button lockouts................................................................................................................................................................22
4 Maintaining the monitor ......................................................................................................................................................23
Maintenance guidelines...................................................................................................................................................23
Cleaning the monitor ...............................................................................................................................................23
Shipping the monitor...............................................................................................................................................24
iv
Appendix A Technical specications.......................................................................................................................................25
68.5 cm (27 in) model specications...............................................................................................................................25
Preset display resolutions...............................................................................................................................................26
Power supply specication..............................................................................................................................................26
Energy saver feature .......................................................................................................................................................27
Appendix B Accessibility .........................................................................................................................................................28
HP and accessibility .........................................................................................................................................................28
Finding the technology tools you need ...................................................................................................................28
The HP commitment................................................................................................................................................28
International Association of Accessibility Professionals (IAAP) .............................................................................29
Finding the best assistive technology.....................................................................................................................29
Assessing your needs ......................................................................................................................................29
Accessibility for HP products ...................................................................................................................................29
Standards and legislation................................................................................................................................................30
Standards.................................................................................................................................................................30
Mandate 376 – EN 301 549..............................................................................................................................30
Web Content Accessibility Guidelines (WCAG) .................................................................................................30
Legislation and regulations.....................................................................................................................................31
Useful accessibility resources and links..........................................................................................................................31
Organizations...........................................................................................................................................................31
Educational institutions...........................................................................................................................................31
Other disability resources........................................................................................................................................32
HP links ....................................................................................................................................................................32
Contacting support ..........................................................................................................................................................32
Index ........................................................................................................................................................................................33
v
Getting started1
Read this chapter to learn about safety information and where to nd additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power
source and connection appropriate for this monitor. For information about the correct power cord set to use
with the monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
●Plug the power cord into an AC outlet that is easily accessible at all times.
●If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin
outlet.
●Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the oor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
Getting started 1
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 1-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go to
http://www.hp.com/support, and follow the instructions to nd your product.
– or –
Select the Search icon in the taskbar, type support in the search box, and then
select HP Support Assistant.
– or –
Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped
with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 21, a call to technical support can
provide additional help. Have the following information available when you call.
●Monitor model number
●Monitor serial number
●Purchase date on invoice
●Conditions under which the problem occurred
●Error messages received
●Hardware conguration
●Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they are
located, and how they work.
Features
Depending on the model, your monitor might include the following features:
2Chapter 1 Getting started
Display features
●68.5 cm (27 in) diagonal viewable screen area with 3840 × 2160 resolution, plus full-screen support for
lower resolutions; includes xed scaling for three preset mode options: Fill to Screen, Fill to Aspect Ratio,
or Pixel-for-pixel
●HP Eye Ease with Eyesafe® certication (default mode) to reduce blue light to keep your eyes comfortable
●Flicker-free feature for optimal eye comfort and viewing
NOTE: The Flicker-free feature is enabled only during the static refresh rate and the backlight control,
but it is disabled when the Motion Picture Response Time (MPRT) is on. There is no visible icker in the
range of 0~3000Hz.
●Integrated 2 × 2W speakers (downward ring)
●Liquid crystal display (LCD) with active matrix and in-plane switching (IPS)
●Wide color gamut to provide coverage of sRGB/DCI-P3 color spaces
●Antiglare panel with an LED backlight
●Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
●Tilt and height adjustment capabilities
●Picture beside Picture (PbP) functionality to enable the DisplayPort and HDMI inputs to be viewed in each
half of the screen
●On-screen display (OSD) adjustments in 10 languages for easy setup and screen optimization
●Color space presets for DCI-P3 (Gaming mode) and sRGB (Standard mode)
Connectors
NOTE: Cables are not provided for connectors except for select products only.
●DisplayPort™ video input (cable provided with select products only)
●High-Denition Multimedia Interface™ (HDMI) video input
●Audio-out (headphone) jack
●USB Type-C–to–USB Type-A cable and DisplayPort cable (cable provided with select products only)
●Plug and Play capability, if supported by your operating system
Monitor stand
●Removable stand for exible monitor head mounting solutions
●VESA® mounting capability (100 × 100 mm) for attaching the monitor to a swing arm mount
●Support for a mounting bracket to attach the monitor to a workstation
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select Manuals.
Features 3
Front and rear components
To identify the components on the front and rear of the monitor, use this illustration and table.
Table 1-2 Front and rear components and their descriptions
Component Description
(1) Power light White: The monitor is on.
Amber: The monitor is in a reduced power state because of inactivity.
(2) OSD controller Opens the OSD menu and makes adjustments to monitor settings.
(3) Power button Turns the monitor on or o.
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
4 Chapter 1 Getting started
Table 1-3 Rear components and their descriptions
Component Description
(1) Audio-out (headphone) jack Connects headphones or earbuds.
CAUTION: To reduce the risk of personal injury, adjust the volume before using
headphones or earbuds. For additional safety information, see the Product Notices
provided in your documentation kit.
(2) HDMI 2.0 port Connects the HDMI cable to a source device such as a computer or game console.
(3) HDMI 2.1 port Connects the HDMI cable to a source device such as a computer or game console.
(4) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console.
(5) Power connector Connects an AC adapter.
(6) Security cable slot Connects an optional security cable.
(7) USB Type-C® port (upstream) Connects a USB Type-C to A cable to a source device such as a computer or a game
console's USB Type-A port.
This port only enables the USB Type-A ports to perform their functions.
(8) USB Type-A ports
(downstream)
Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB ash
drive.
(9) Headphone storage The monitor features a headphone hook at the top of the stand for convenient
headphone storage.
Locating the serial number and product number
Depending on the product, the serial number and product number are located on a label on the rear of
the monitor or on a label under the front bezel of the monitor head. You might need these numbers when
contacting HP for support.
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your monitor
to a PC, notebook, gaming console, or similar device.
Locating the serial number and product number 5
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