HP 14-ba09 Series User manual

User Guide

L.P.

Bluetooth is a trademark owned by its

proprietor and used by HP Inc. under license.

Intel, Celeron, and Pentium are trademarks of

Intel Corporation in the U.S. and other

countries. Windows is either a registered

trademark or trademark of Microsoft

Corporation in the United States and/or other

countries.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: February 2017

Second Edition: July 2017

Document Part Number: 923637-002

Product notice

This guide describes features that are common

to most products. Some features may not be

available on your computer.

Not all features are available in all editions or

versions of Windows. Systems may require

upgraded and/or separately purchased

hardware, drivers, software or BIOS update to

take full advantage of Windows functionality.

Windows 10 is automatically updated, which is

always enabled. ISP fees may apply and

additional requirements may apply over time

for updates. Go to http://www.microsoft.com

for details.

To access the latest user guides or manuals for

your product, go to http://www.hp.com/

support, and select your country. Select Find

your product, and then follow the on-screen

instructions.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and software)

within 14 days for a full refund subject to the

refund policy of your seller.

For any further information or to request a full

refund of the price of the computer, please

contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the

computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as

pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter

comply with the user-accessible surface temperature limits dened by the International Standard for Safety

of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Processor conguration setting (select products only)

IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®

N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is

congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2

processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory

reset to restore the original settings.

vi Processor conguration setting (select products only)

Table of contents

1 Starting right ................................................................................................................................................ 1

Best practices ......................................................................................................................................................... 1

More HP resources ................................................................................................................................................. 2

2 Getting to know your computer ...................................................................................................................... 4

Locating hardware ................................................................................................................................................. 4

Locating software .................................................................................................................................................. 4

Right side ............................................................................................................................................................... 5

Left side ................................................................................................................................................................. 7

Display ................................................................................................................................................................. 10

Keyboard area ...................................................................................................................................................... 11

TouchPad ........................................................................................................................................... 11

Lights ................................................................................................................................................. 12

Speakers (select products only) ........................................................................................................ 12

Special keys ....................................................................................................................................... 14

Action keys ........................................................................................................................................ 14

Bottom ................................................................................................................................................................. 16

Labels ................................................................................................................................................................... 17

3 Connecting to a network .............................................................................................................................. 19

Connecting to a wireless network ....................................................................................................................... 19

Using the wireless controls ............................................................................................................... 19

Airplane mode key .......................................................................................................... 19

Operating system controls ............................................................................................. 19

Connecting to a WLAN ....................................................................................................................... 20

Using HP Mobile Broadband (select products only) .......................................................................... 21

Using GPS (select products only) ...................................................................................................... 21

Using Bluetooth wireless devices (select products only) ................................................................. 21

Connecting Bluetooth devices ........................................................................................ 22

Connecting to a wired network—LAN (select products only) ............................................................................. 22

Connecting to your mobile device (select products only) ................................................................................... 22

4 Enjoying entertainment features .................................................................................................................. 24

Using the camera ................................................................................................................................................. 24

Using audio .......................................................................................................................................................... 24

Connecting speakers ......................................................................................................................... 24

vii

Connecting headphones .................................................................................................................... 24

Connecting headsets ......................................................................................................................... 25

Using sound settings ......................................................................................................................... 25

Using video .......................................................................................................................................................... 25

Connecting video devices using an HDMI cable (select products only) ............................................ 25

Setting up HDMI audio .................................................................................................... 26

5 Navigating the screen .................................................................................................................................. 27

Using TouchPad and touch screen gestures ........................................................................................................ 27

Tap ..................................................................................................................................................... 27

Two-nger pinch zoom ..................................................................................................................... 28

Two-nger slide (TouchPad only) ..................................................................................................... 28

Two-nger tap (TouchPad only) ........................................................................................................ 28

Four-nger tap (TouchPad only) ....................................................................................................... 28

Three-nger swipe (TouchPad only) ................................................................................................. 29

One-nger slide (touch screen only) ................................................................................................. 30

Using an optional keyboard or mouse ................................................................................................................. 30

Using an on-screen keyboard (select products only) .......................................................................................... 30

6 Managing power .......................................................................................................................................... 31

Using Sleep and Hibernation ............................................................................................................................... 31

Initiating and exiting Sleep ............................................................................................................... 31

Initiating and exiting Hibernation (select products only) ................................................................. 32

Shutting down (turning o) the computer .......................................................................................................... 32

Using the Power icon and Power Options ............................................................................................................ 33

Running on battery power ................................................................................................................................... 33

Using HP Fast Charge (select products only) .................................................................................... 33

Displaying battery charge ................................................................................................................. 34

Finding battery information in HP Support Assistant (select products only) .................................. 34

Conserving battery power ................................................................................................................. 34

Identifying low battery levels ........................................................................................................... 34

Resolving a low battery level ............................................................................................................ 35

Resolving a low battery level when external power is available ................................... 35

Resolving a low battery level when no power source is available ................................. 35

Resolving a low battery level when the computer cannot exit Hibernation .................. 35

Factory-sealed battery ...................................................................................................................... 35

Running on external power ................................................................................................................................. 35

7 Maintaining your computer .......................................................................................................................... 37

Improving performance ....................................................................................................................................... 37

viii

Using Disk Defragmenter .................................................................................................................. 37

Using Disk Cleanup ............................................................................................................................ 37

Using HP 3D DriveGuard (select products only) ................................................................................ 37

Identifying HP 3D DriveGuard status .............................................................................. 38

Updating programs and drivers .......................................................................................................................... 38

Cleaning your computer ...................................................................................................................................... 38

Cleaning procedures .......................................................................................................................... 38

Cleaning the display ........................................................................................................ 39

Cleaning the sides or cover ............................................................................................. 39

Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 39

Traveling with or shipping your computer .......................................................................................................... 39

8 Securing your computer and information ....................................................................................................... 41

Using passwords .................................................................................................................................................. 41

Setting Windows passwords ............................................................................................................. 41

Setting Setup Utility (BIOS) passwords ............................................................................................. 42

Using Windows Hello (select products only) ....................................................................................................... 42

Using Internet security software ......................................................................................................................... 43

Using antivirus software ................................................................................................................... 43

Using rewall software ..................................................................................................................... 43

Installing software updates ................................................................................................................................. 43

Using HP Touchpoint Manager (select products only) ........................................................................................ 44

Securing your wireless network .......................................................................................................................... 44

Backing up your software applications and information .................................................................................... 44

Using an optional security cable (select products only) ..................................................................................... 44

9 Using Setup Utility (BIOS) ............................................................................................................................. 45

Starting Setup Utility (BIOS) ................................................................................................................................ 45

Updating Setup Utility (BIOS) .............................................................................................................................. 45

Determining the BIOS version ........................................................................................................... 45

Downloading a BIOS update .............................................................................................................. 46

10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 47

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 47

11 Backing up, restoring, and recovering .......................................................................................................... 49

Creating recovery media and backups ................................................................................................................ 49

Creating HP Recovery media (select products only) ......................................................................... 49

Using Windows tools ........................................................................................................................................... 50

Restore and recovery ........................................................................................................................................... 51

Recovering using HP Recovery Manager ........................................................................................... 51

What you need to know before you get started ............................................................. 51

Using the HP Recovery partition (select products only) ................................................. 52

Using HP Recovery media to recover .............................................................................. 52

Changing the computer boot order ................................................................................ 53

Removing the HP Recovery partition (select products only) ......................................... 53

12 Specications ............................................................................................................................................ 54

Input power .......................................................................................................................................................... 54

Operating environment ....................................................................................................................................... 55

13 Electrostatic Discharge .............................................................................................................................. 56

14 Accessibility .............................................................................................................................................. 57

Supported assistive technologies ....................................................................................................................... 57

Contacting support .............................................................................................................................................. 57

Index ............................................................................................................................................................. 58