HP 820 User manual

HP Jornada

820/820e Handheld PC

User’s Guide

Part number F1260-90001

Printed in Singapore

Edition 2

This manual and any examples contained herein are

provided “as is” and are subject to change without notice.

Hewlett-Packard Company makes no warranty of any kind

with regard to this manual, including, but not limited to,

the implied warranties of merchantability and fitness for a

particular purpose. Hewlett-Packard Co. shall not be liable

for any errors or for incidental or consequential damages in

connection with the furnishing, performance, or use of this

manual or the examples herein.

The above disclaimers and limitations shall not apply to

consumer transactions in Australia and the United King-

dom and shall not affect the statutory rights of consumers.

tion, adaptation, or translation of this manual is prohibited

without prior written permission of Hewlett-Packard Com-

pany, except as allowed under the copyright laws.

The programs that control this product are copyrighted and

all rights are reserved. Reproduction, adaptation, or

translation of those programs without prior written permis-

sion of Hewlett-Packard Co. is also prohibited.

Microsoft, MS, MSN, PowerPoint, ActiveX, ActiveSync,

Outlook, InkWriter, Windows, Windows NT, Visual Basic,

Visual C++, and the Windows logo are either registered

trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries. Microsoft products

are licensed to OEMs by Microsoft Licensing, Inc., a wholly

owned subsidiary of Microsoft Corporation.

Hewlett-Packard Singapore (Pte) Ltd.

Asia Pacific Personal Computer Division

452 Alexandra Road

Singapore 119961

Contents

Welcome ............................................................................................ 1

Opening the HP Jornada package ........................................................... 2

Using this guide .................................................................................................. 3

Finding information ......................................................................................... 6

Learning about HP Jornada.......................................................................... 7

Maintaining your HP Jornada ................................................................... 12

Getting started .............................................................................. 13

HP Jornada hardware features .................................................................. 14

Setting up your HP Jornada ....................................................................... 18

Using your HP Jornada................................................................................ 25

Accessing e-mail and the Web.............................................. 31

Deciding how and why you want to connect .................................... 32

Accessing personal e-mail and the Internet ..................................... 33

Connecting to corporate e-mail and network

from offsite ......................................................................................................... 41

Connecting to corporate e-mail and

network resources onsite ........................................................................... 49

Creating and modifying connections................................................... 53

Creating connections without the HP Jornada

dialup application .......................................................................................... 54

Using your connections .............................................................................. 56

Connecting to your desktop PC ......................................... 65

Connecting for the first time .................................................................... 66

Connecting to your desktop partner .................................................... 74

Connecting to another PC.......................................................................... 76

Browsing your HP Jornada desktop ...................................................... 77

Synchronizing data ........................................................................................ 79

Transferring files ............................................................................................. 85

Transferring PIM data from older palmtop PCs ............................. 86

HP Jornada H/PC User’s Guide

Staying organized ...................................................................... 93

Using Microsoft Pocket Outlook ............................................................ 94

Using HP Jornada viewer ........................................................................... 98

Recording voice memos ............................................................................ 102

Getting down to business ..................................................... 105

Working with Microsoft Pocket Office ............................................... 106

Using HP Jornada show ............................................................................. 1 1 3

Using Microsoft InkWriter ......................................................................... 1 1 4

Backing up and restoring data ............................................................... 1 1 5

Using OmniSolve from LandWare ....................................................... 117

Using bFAX Pro from bSquare ............................................................... 1 1 8

Using bFIND from bSquare .................................................................... 120

Customizing your HP Jornada........................................... 121

Adding to your HP Jornada.................................................................... 122

Fine-tuning performance ......................................................................... 1 28

Adjusting the HP Jornada touch pad .................................................. 134

Managing battery power .......................................................................... 1 35

Troubleshooting ....................................................................... 141

Troubleshooting basic problems.......................................................... 142

Troubleshooting remote connections ................................................ 145

Display ............................................................................................................... 148

Resetting ........................................................................................................... 148

Warranty, support, and service ........................................... 151

Appendix A Ergonomics ....................................................... 159

Glossary ........................................................................................ 165

Index ............................................................................................... 169

HP software product license agreement ........................177

Welcome | 1

Congratulations on purchasing the Hewlett-Packard

Jornada 820 or 820e Handheld PC (H/PC), a mobile device

system. The size and capabilities of the HP Jornada 820/

820e H/PC let you keep your most important business and

personal information current and close at hand. Your

HPÊJornada supports the latest version of Microsoft Pocket

Outlook, so you can check e-mail while on the road and

manage your appointments and contacts. You will find that

your HP Jornada is also the perfect companion to your

desktop or notebook PC, allowing you to take vital business

data and documents with you and easily upload updated

information upon returning to the office. HP Jornada offers

you the highest quality in performance and battery life as

well as rich programs and utilities designed by Hewlett-

Packard, making HP Jornada your powerful, reliable,

mobile business partner.

If you are familiar with Microsoft Windows products and

notebook PCs, you will notice that your HP Jornada has

many of the same characteristics, making it easier for you

to be productive quickly.

In this chapter, you will find:

•A list of the HPÊJornada package contents

•An introduction to HPÊJornada features and a descrip-

tion of the advantages of using the HPÊJornada

•Instructions on how to care for your HPÊJornada

2 |HP Jornada H/PC User’s Guide

Opening the HP Jornada package

Your HP Jornada package includes the following items:

•HP Jornada 820 or 820e H/PC

•HP Jornada Standard Battery

•Two CR2032 coin-cell backup batteries

•AC adapter and power cable

•Sync cable

•HP Jornada Quick Start Guide—A guide to getting

started with your HP Jornada quickly

•Desktop Software for Microsoft WindowsÊCE compact

disc—Includes Microsoft WindowsÊCE Services as well

as software and system updates for both your

HPÊJornada and desktop PC

•HP Jornada compact disc—Includes programs and

utilities that add functionality to your HPÊJornada

•Documentation pack—Includes this User’s Guide and

Regulatory Information Leaflet

•HP Jornada Accessory Guide—Includes information on

accessories and products that can help you get the most

from your HP Jornada

The following optional accessories (and their HP item

numbers) also are available from Hewlett-Packard. Check

the Hewlett-Packard Web site at www.hp.com/handheld

for updates.

•Extended battery (F1276A)—Provides up to 15 hours of

battery life.

•Sync/AC cable (F1268A)—Integrated sync and AC cable

allows convenient one-step connection to your desktop PC.

•CompactFlash Card and adapter (4MB) (F1231A)—Adds

storage memory.

Chapter 1 | Welcome |3

•CompactFlash Card and adapter (10MB) (F1233A)—

Adds storage memory.

•Parallel Printer Cable (F1274A)—Connects your

HPÊJornada directly to a PCL printer.

•Serial adapter (F1295A)—Allows you to connect to the

25-pin port on your desktop PC from the 9-pin connector

on your sync cable.

Using this guide

This User’s Guide is designed to help you use your

HPÊJornada quickly and easily. Although great care has

been taken to ensure the accuracy of procedures and screen

art, some actual screens may be different than the ones

that appear in this User’s Guide. Detailed, step-by-step

instructions for using the programs on your HP Jornada

are also included in online Help, so you’ll always have

access to them, and you don’t have to carry this guide when

you travel. (For more information on using online Help, see

the Using Help on your HPÊJornada section in chap-

terÊ2.)

Contents

This User’s Guide includes the following chapters:

•ChapterÊ1, Welcome—Offers a quick overview of the

HP Jornada package and this User’s Guide.

•ChapterÊ2, Getting started—Provides step-by-step

instructions for installing the batteries, completing the

Windows CE Welcome Wizard, and preparing to use

your HP Jornada for the first time.

•ChapterÊ3, Accessing e-mail and the Web—

Describes how to connect to the Internet or to a corpo-

rate network and how to send and receive e-mail and

browse the Web.

4 |HP Jornada H/PC User’s Guide

•ChapterÊ4, Connecting to your desktop PC—

Provides all the information you need to install

WindowsÊCE Services on your desktop or notebook PC,

transfer files, and synchronize Pocket Outlook data and

e-mail messages.

•ChapterÊ5, Staying organized—Explains how to use

your HP Jornada to manage your calendar and address

book and describes to-do lists, alarms, and reminders.

Includes documentation on Pocket Outlook, Microsoft

Voice Recorder, and the HP Jornada viewer application.

•ChapterÊ6, Getting down to business—Describes the

productivity programs included with your HP Jornada:

Microsoft Pocket Office (Pocket Word, Pocket Excel,

Pocket Access, and Pocket PowerPoint) and Microsoft

InkWriter®, the HP Jornada backup and HP Jornada

show applications, bFAX™ Pro and bFIND from

bSquare™, and OmniSolve from LandWare.

•ChapterÊ7, Customizing your HP Jornada—

Details the many ways you can add functionality to

your HP Jornada by installing additional software and

programs and explains how you can customize your

HPÊJornada and the Windows CE operating system

using Control Panel.

•ChapterÊ8, Troubleshooting—Offers helpful tips and

procedures to follow when things do not work quite as

you expected.

•Appendix A, Ergonomic information—Provides

important information about repetitive strain injuries

and how to use your HP Jornada safely and comfortably.

Chapter 1 | Welcome |5

Conventions

This User’s Guide includes certain visual cues that will

help you find the information you want easily.

A shortcut, another way to do something, or expanded information

about the topic.

Caution or warning information about the topic. This is important

information that should be observed to prevent loss of data or

damage to your HP Jornada.

Step-by-step instructions.

Helpful information related to the topic.

6 |HP Jornada H/PC User’s Guide

Finding information

This guide describes what is included with your

HPÊJornada, provides an overview of the programs in-

cluded, and describes how to set up communications

between your device and desktop PC and between your

device and the Internet. The following table is a guide to

the different types of information available to help you use

your HPÊJornada. Note that, although this book introduces

the programs on your device, it does not describe them

completely. For more information, see the comprehensive

online Help for each program.

Information Source

Programs This User’s Guide.

–or–

Online Help on your device. On the Start menu, click Help.

Synchronizing and exchanging This User’s Guide.

files with a desktop PC –or–

(including information on Online Help on your device. On the Start menu, click Help.

connecting while traveling) –or–

Windows CE Services online Help on your desktop PC.

In the Mobile Devices window, click Help, and then click

Windows CE Services Help Topics.

Toolbar buttons Click and hold on a toolbar button to see its name. Drag off the

toolbar button before lifting to avoid activating the button.

Troubleshooting information The Communications Troubleshooter on your desktop computer. In

on connections the Mobile Devices window, click Help, and then click

Communications Troubleshooter.

Up-to-date information on The Microsoft WindowsCE Web site at

Windows CE–based devices www.microsoft.com/windowsce.

Information on this release Readme.doc file (located in the Windows CE Services folder on

of Windows CE your desktop PC).

The complete text of this User’s Guide is also available on the Hewlett-Packard Web site at

www.hp.com/handheld. You can download the User’s Guide to your desktop PC and view it

using the Adobe™ Acrobat Reader, available from the Adobe Web site at www.adobe.com.

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