Hotpoint HTWP1000MWW User manual

www.Hotpoint.com

W shers

49-90397-1 

Safety Instructions . . . . . . . . . .2, 3

Operating Instructions

Care and Cleaning

of the Washer . . . . . . . . . . . . . . . . . . . . . . 6

Control Panel . . . . . . . . . . . . . . . . . . . . . . .4

Control Settings . . . . . . . . . . . . . . . . . . . .4

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Loading and Using

the Washer . . . . . . . . . . . . . . . . . . . . . . . . 6

Troubleshooting Tips . . . . . . . .7-9

Consumer Support

Consumer Support . . . . . . . . . . . . . . . .12

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .11

Write the model and serial

number here:

Model # ______________

Serial # ______________

You can find them

under the lid of

the washer.

Owner’s Manual

G134

nInstall or store where it will not be exposed to

temperatures below freezing or exposed to the

weather, which could cause permanent damage

and invalidate the warranty.

nProperly ground washer to conform with all

governing codes and ordinances. Follow details

in Installation Instructions.

nThis washer does not include water supply hoses.

GE strongly recommends the use of factory

specified parts. A list of factory hoses available for

purchase are listed below. These hoses are

manufactured and tested to meet GE

specifications.

GE strongly recommends the use of new water

supply hoses. Hoses degrade over time and need

to be replaced every 5 years to reduce the risk of

hose failures and water damage.

P rts nd Accessories

Order on-line at GEAppliances.com today, 24

hours a day or by phone at 800.626.2002 during

normal business hours.

P rt Number Accessory

WH41X10207 4 ft Rubber Water Supply Hose

WX14X10005 4 ft Braided Water Supply Hose

IM ORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

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If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by

turning on all hot water faucets and allowing them to run for several minutes. Do this before using any

electrical appliance which is connected to the hot water system. This simple procedure will allow any

built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or

appliance during this process.

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nKeep the area underneath and around your

appliances free of combustible materials such as

lint, paper, rags, chemicals, etc.

nClose supervision is necessary if this appliance is

used by or near children. Do not allow children to

play on, with or inside this or any other appliance.

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

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nNever reach into the washer while it is moving.

Wait until the machine has completely stopped

before opening the lid.

nDo not mix chlorine bleach with ammonia or acids

such as vinegar and/or rust remover. ixing

different chemicals can produce a

toxic gas which may cause death.

nDo not wash or dry articles that have been

cleaned in, washed in, soaked in or spotted with

combustible or explosive substances (such as

wax, oil, paint, gasoline, degreasers, dry-cleaning

solvents, kerosene, etc.). These substances give off

vapors that may ignite or explode. Do not add

these substances to the wash water. Do not use or

place these substances around your washer or

dryer during operation.

nThe laundry process can reduce the flame

retardancy of fabrics. To avoid such a result,

carefully follow the garment manufacturer’s

wash and care instructions.

nTo minimize the possibility of electric shock,

unplug this appliance from the power supply

or disconnect the washer at the building’s

distribution panel by removing the fuse or

switching off the circuit breaker before attempting

any maintenance or cleaning.

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nNever attempt to operate this appliance if it is

damaged, malfunctioning, partially disassembled,

or has missing or broken parts, including a

damaged cord or plug.

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nTurn off water faucets to relieve pressure on hoses

and valves and to minimize leakage if a break or

rupture should occur. Check the condition of the fill

hoses; Hotpoint recommends changing the hoses

every 5 years.

nBefore discarding a washer, or removing it

from service, remove the washer lid to prevent

children from hiding inside.

nDo not attempt to repair or replace any part of this

appliance unless specifically recommended in this

Owner’s anual, or in published user-repair

instructions that you understand and have the

skills to carry out.

nDo not tamper with controls.

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SAVE THESE INSTRUCTIONS

• Add detergent • Add items

• Select lo d size

• Select temper ture

• Select w sh cycle • Close lid

• Pull knob

Quick St rt Guide

About the control panel.

Load Size 21620(02'(/6

Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size accordingly.

Temperature 21620(02'(/6

Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or instructions when

laundering.

Wash Cycle—Cycle Selector Knob

The chart below will help you match the wash cycle setting with your items. The chart is ranked from greatest to least wash

intensity.

Your washer may not have all these cycles.

WHITESFor heavy to lightly soiled cottons, household linens, work and play clothes.

(REGULAR WASH/FAST SPIN)

COLORSFor heavy to lightly soiled colors and jeans

(REGULAR WASH/FAST SPIN)

CASUALSFor heavy to lightly soiled cottons, household linens, work and play clothes.

(PULSED/FAST SPIN)

Step 1 Step 2 Step 3

Step 4

Controls

LOAD SIZE TEMPERATURE

www.Hotpoint.com

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

About washer features.

Liquid Bleach Funnel

The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle.

Check clothing care labels for special instructions.

easure liquid bleach carefully, following instructions on the bottle.

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Before starting the washer, pour measured amount of bleach directly into bleach funnel.

Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into

the wash basket with your detergent.

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Q: What is the difference between Heavy and Light settings?

A: For Whites and Colors, the wash agitation time is increased by 6 minutes and for Casuals,

by 12 minutes. (Times are approximate)

Q: What is the difference between Regular and ulsed?

A: Regular means the washer will continuously agitate during the wash cycle. ulsed provides

a more gentle wash cycle by including pause periods during the wash cycle.

Q: Which cycle is best for heavily soiled items?

A: Whites or Colors cycles have the greatest wash intensity. This cycle provides the best overall

cleaning . Casuals should be used for wrinkle-free and permanent press items.

Q: How can I reduce linting?

A: Sort wash loads by fabric type and whether they collect lint (velveteen, corduroy) or produce

lint (terry cloth, chenille). Wash small loads for a shorter amount of time.

Q: How much detergent do I use?

A: For best performance, always follow the detergent manufacturer’s instructions on usage.

any detergents are concentrated, so consult the product label and follow the clearly

marked lines on the detergent measuring cups. Excessive detergent can negatively impact

the wash performance.

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

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Sort by color (whites, lights, colors), soil level,

fabric type (sturdy cottons, easy care, delicates)

and whether the fabric produces lint (terry cloth,

chenille) or collects lint (velveteen, corduroy).

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Add detergent before adding items so that the

detergent can work effectively. Using too little or too

much detergent is a common cause of laundry

problems.

For spots, apply pre-treatment to items as

recommended on the product label. Application

should be made in the basket to prevent overspray

which may cause the coloring on the lid or graphics

to fade.

You can use less detergent if you have soft water,

a smaller load or a lightly soiled load.

When using high efficiency or concentrated

detergents, consult the product label to determine

amount required for optimum performance.

Excessive detergent will negatively impact wash

performance.

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Load dry items loosely in the washer basket. When

loading wet items, make sure you set the load/water

level high enough to allow the items to move freely.

Water level should just cover the items. To add items

after washer has started, lift the lid and submerge

additional items next to the agitator.

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Wash Basket: Leave the lid open after washing to

allow moisture to evaporate. If you want to clean

the basket, use a clean soft cloth dampened with

liquid detergent; then rinse. (Do not use harsh or

gritty cleaners.)

Fill Hoses: Hotpoint recommends changing the hoses

every 5 years.

Exterior: Immediately wipe off any spills. Wipe

with damp cloth. Try not to hit surface with

sharp objects.

Moving and Storage: Ask the service technician to

remove water from drain pump and hoses. See the

Installation Instructions packed with product for

information on how to reinstall the shipping rod

to keep the tub stationary when moving the washer.

For more information, visit www.Hotpoint.com or call

800.GE.CARES (800.432.2737). Do not store the

washer where it will be exposed to the weather.

Long Vacations: Be sure water supply is shut off at

faucets. Drain all water from hoses if weather will

be below freezing.

Care and cleaning of the washer.

Loading and using the washer.

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WATER ossible Causes What To Do

Too many suds Too much detergent • easure your detergent carefully. Use less soap if you have

soft water, a smaller load or a lightly soiled load.

Type of detergent • Switch to a lower sudsing detergent brand and follow

instructions on package.

Soft w ter • Try less detergent.

Water leaks Using too much detergent • Use less detergent. Use less soap if you have soft water,

in w sher a smaller load or a lightly soiled load.

Fill hoses or dr in hose is • ake sure hose connections are tight at faucets and

improperly connected rubber washers are installed. ake sure end of drain hose

is correctly inserted in and secured to drain facility.

Household dr in m y • Check household plumbing. You may need to call

be clogged a plumber.

Dr in hose loose • ake sure drain hose is fully seated in back of washer and

that the two retaining screws are fully seated.

Dr in hose rubs on w ll • ake sure drain hose does not make contact with the wall.

ay cause excessive wear on the hose.

Const nt w ter pressure • Tighten hoses at the faucets and turn the water off after

to the fill hoses t the each use.

w ter source •Check condition of the fill hoses; they should be replaced

every 5 years.

Water temperature Cooler w ter temper tures • New laundry detergents have been formulated to work

seems incorrect provide improved energy with cooler water temperatures without affecting wash

efficiency performance.

W ter supply is turned off • Turn both hot and cold faucets fully on and make sure

or improperly connected hoses are connected to correct faucets.

W ter v lve screens re • Turn off the water source and remove the water connection

stopped up hoses from the upper back of the washer. Use a brush or

toothpick to clean the screens in the machine. Reconnect

the hoses and turn the water back on.

House w ter he ter is • ake sure house water heater is delivering water at

not set properly 120°F–140°F (48°C–60°C).

Water pumped out before Lid lifted or cycle w s put in • Reset cycle.

cycle is complete p use for over 24 hours

Water won’t drain Dr in hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it.

•Top of drain outlet should be less than 6 ft (1.8 m)

above floor.

Washer pauses during This is norm l • This is normal. The washer alternates between agitate and

wash or rinse cycle soak during these cycles to get your clothes cleaner with

less wear.

Washer pauses during This is norm l • The washer may pause during the spin cycle to remove

spin cycle soapy water more efficiently.

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Before you call for service…

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Before you call for service…

O ERATION ossible Causes What To Do

Washer won’t operate W sher is unplugged • ake sure cord is plugged securely into a working outlet.

W ter supply is turned off • Turn both hot and cold faucets fully on.

Controls re not set properly • Check controls.

Lid is open—s fety fe ture • Close lid and reset cycle, to the beginning if necessary.

prevents git tion nd

spinning when lid is up

Circuit bre ker/fuse is • Check house circuit breakers/fuses. Replace fuses or

tripped/blown reset breaker. Washer should have separate outlet.

Timer knob not pulled • Pull timer knob.

Lid m gnet missing • Call for service.

Movement inside machine Shifting mech nism is • When the machine is manually turned off, the shifter will

when shut off diseng ging the motor disengage the motor before completely shutting down.

If lid is raised before the motor is disengaged, it will resume

when lid is closed.

ERFORMANCE ossible Causes What To Do

Clothes too wet Incorrect spin cycle • ake sure the spin cycle selected matches the load you are

selected washing. Some fabrics will feel wetter when rinsed with cold water.

Colored spots Incorrect use of f bric • Check fabric softener package for instructions.

softener • Pretreat stain and rewash.

Dye tr nsfer • Sort whites or lightly colored items from dark colors.

Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).

clothes Be sure to follow detergent manufacturer’s directions.

H rd w ter • Use a water conditioner like Calgon brand or install

a water softener.

W ter is not hot enough • ake sure water heater is delivering water at

120°F–140°F (48°C–60°C).

W sher is overlo ded • Select load size to match clothes load.

Detergent is not • Add detergent before you load items.

dissolving

Dye tr nsfer • Sort clothes by color. If fabric label states :$6+ 6(3$5$7(/<

unstable dyes may be indicated.

Lint or residue on Clothes re ir or line dried • If you do not dry your clothes with a clothes dryer, your

clothes clothes may retain more lint.

Incorrect sorting • Separate lint producers from lint collectors.

W shing too long • Wash small loads for a shorter time than larger loads.

Detergent not dissolving • Add detergent before you load items.

•Try a liquid detergent.

•Use warmer water temperature.

Overlo ding • Load clothes loosely in the washer basket.Adjust load size

based on items size and material.

•ake sure load size selected matches clothes load size.

Incorrect use of f bric • Check fabric softener package for instructions.

softener

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

www.Hotpoint.com

ERFORMANCE (cont.) ossible Causes What To Do

illing Result of norm l we r on • While this is not caused by the washer, you can slow the

poly-cotton blends nd pilling process by washing garments inside out.

fuzzy f brics

Snags, holes, tears, rips Pins, sn ps, hooks, sh rp • Fasten snaps, hooks, buttons and zippers.

or excessive wear buttons, belt buckles, •Remove loose items like pins, objects in pockets and

zippers nd sh rp objects sharp buttons.

left in pockets •Turn knits (which snag easily) inside out.

Undiluted chlorine ble ch • Check bleach package instructions for proper amount.

•Never add undiluted bleach to wash or allow clothes to

come in contact with undiluted bleach.

Chemic ls like h ir ble ch or • Rinse items that may have chemicals on them before

dye, perm nent w ve solution washing.

Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with light items

(like blouses).

•Try a fabric softener.

Overlo ding or incorrect • Load your washer so clothes have enough room to move

w ter level freely with water covering all of the clothes.

Incorrect w sh nd • atch Cycle selection to the type of fabric you are washing

dry cycles (especially for easy care loads).

Repe ted w shing in • Wash in warm or cold water.

w ter th t is too hot

SOUNDS ossible Causes What To Do

“Metallic clicking” Shifter mech nism is • The drive system will engage at the start of agitate and

eng ging or diseng ging disengage when agitate is complete. This occurs multiple

times during the wash.

“Click” when water Rel y switch • The relay makes a click sound when activated. The water

stops filling level activates the relay and stops filling.

“Clicking” behind Control Autom tic Temper ture • This valve mixes in cold and hot water. The “clicking” is the

anel during fill Control V lve valve turning on and off.

Water volume changes Autom tic Temper ture • This valve mixes in cold and hot water. The sound changes

during fill Control V lve when the valves are turned on and off.

Motor “whining up” or Motor r mping up/down • The motor will speed up incrementally during the spin cycle.

“coasting down” in spin during spin cycle When spin is complete, it will coast until it stops.

“Humming” W ter dr in pump • The drain pump will make a humming sound when pumping

out water after agitation stops and continue until spin is

complete.

“Gurgling” W ter dr in pump • When the pump starts drawing in air, It starts to gurgle.

The washer should then begin spinning and the sound will

continue until it is done spinning.

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Notes…

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