Hotpoint HTWP1000M0WW User manual

www.Hotpoint.com

Safety Instructions .......... 2,s

Operating Instructions

Careand Cleaning

of theWasher ...................... 6

Control Panel ....................... 4

ControlSettings .................... 4

Features............................ 5

Loadingand Using

theWasher ........................ 6

Troubleshooting Tips ........ 7-9

Consumer Support

Consumer Support ................ 12

Warrantg .......................... 11

Write the model and serial

number here:

Model #

Serial #

You can find them

under the lid of

the washer.

49-90397-I 07/06/10 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

a,WARNING! our in ormo ionin,ismon.omus minimi:ris,

of fire or explosion, electric shock, or to prevent property damage, personal injury,

or loss of lira

WATER HEATERSAFETY

Under certain conditions, hydrogen gas may be produced in a water heater that has not been

used for two weeks or more. Hydrogen gas can be explosive under these circumstances.

Ifthe hot water has not been usedfor two weeksor more, prevent the possibilitg of damage or injurg bg

turning on all hot water faucets and allowing them to run for several minutes. Dothis before using ang

electrical appliance which isconnected to the hot water sgstem.Thissimple procedure will allow ang

built-up hgdrogen gas to escape.Sincethe gas isflammable, do not smokeor usean open flame or

appliance during this process.

%PROPERINSTALLATION

This washer must be properly installed and located in accordance with the Installation

Instructions before it is used. If you did not receive an Installation Instructions sheet, you can

receive one by visiting www.Hotpoint.com or by calling 800.GE.CARES (800.832.2737).

I Installor store where it will not be exposedto

temperatures below freezing or exposed to the

weather,which could cause permanent damage

and invalidate the warrantg.

I Properlg ground washer to conform with all

governing codes and ordinances. Followdetails

in Installation Instructions.

Parts and Accessories

Order on-line at GEAppliances.com todag, 24

hours a dag or bg phone at 800.626.2002during

normal businesshours.

Part Number

WH41X10207

Accessory

/4ft RubberWater Supplg Hose

I This washer doesnot includewater supplg hoses, WX14X10005 /4ft BraidedWater Supplg Hose

GEstronglg recommends the useof factorg

specified parts. A list offactorg hosesavailable for

purchase are listed below. These hosesare

manufactured and tested to meet GE

specifications.

GEstronglg recommends the useof new water

supplg hoses. Hosesdegrade over time and need

to be replaced everg 5 gearsto reducethe risk of

hosefailures and water damage.

YOURLAUNDRYAREA

it Keep the area underneath and around gour

appliances free of combustible materials such as

lint, paper, rags, chemicals, etc.

I Closesupervisionisnecessarg ifthis appliance is

used bg or near children. Do not allow children to

plag on,with or insidethisor ang other appliance.

www.Hot oint.com

WHEN USING THE WASHER

I I Thelaundry processcan reduce the flame

retordancg of fabrics. Toavoid such a result,

carefullg follow the garment manufacturer's

wash and care instructions.

Use this

appliance

only for its

intended

purpose as

described in

this Owner's

Manual.

Never reach into the washer while it is moving.

Wait until the machine has completelg stopped

before opening the lid.

Do not mix chlorine bleachwith ammonia or acids

such asvinegar and/or rust remover. Mixing

different chemicals can produce a

toxic gas which mag cause death.

Do notwash or dry articlesthat have been

cleaned in,washed in,soaked in or spotted with

combustible or explosivesubstances (suchas

wax,oil, paint, gasoline, degreasers,drg-cleaning

solvents,kerosene,etc.).Thesesubstances giveoff

vapors that mag ignite or explode. Donot add

these substancesto the wash water. Do not useor

placethese substancesaround gour washer or

drger during operation.

Tominimize the possibilitgof electric shock,

unplug this appliance from the power supplg

or disconnect the washer at the building's

distribution panel bg removing the fuse or

switching off the circuit breaker before attempting

ang maintenance or cleaning.

NOTE:Turningthe CycleSelectorKnobto an off

position,or pressing PAUSEdoesNOTdisconnect

the appliance from thepower supply.

Neverattempt to operate this appliance ifit is

damaged, malfunctioning, partiallg disassembled,

or has missingor broken parts, including a

damaged cord or plug.

WHEN NOT IN USE

BTurnoff water faucets to relievepressureon hoses

and valves and to minimize leakage ifa break or

rupture shouldoccur. Checkthe condition of the fill

hoses;Hotpoint recommends changing the hoses

everg 5 gears.

it Donot attempt to repair or replaceang part of this

appliance unlessspecificallg recommended in this

Owner's Manual,or in published user-repair

instructionsthat gou understand and have the

skillsto carrg out.

it Beforediscarding a washer,or removing it

from service,remove the washer lidto prevent

children from hiding inside.

it Do not tamper with controls.

READAND FOLLOW THISSAFETYINFORMATION

CAREFULLY.

SAVE THESE INSTRUCTIONS

About the control panel.

Step I

. Add detergent

Step 2

• Add items

• Select load size

• Select temperoture

• Select wosh cycle

Step 4

. Close lid

. Pull knob

LOAD SIZE TEMPERATURE

Q Q

Controls

Load Size (on some models)

Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load sizeaccordingly.

Temperature (on some models)

Selectthe water temperature for the wash and rinsecycles.Always follow fabric manufacturer's care labelor instructions when

laundering.

Wash Cycle--Cycle Selector Knob

Thechart below will help you match the wash cycle setting with your items,Thechart isrankedfrom greatest to least wash

intensity.

Yourwasher may not haveall these cycles,

WHITESForheavy to lightly soiled cottons, household linens,work and play clothes.

(REGULARWASH/FASTSPIN)

COLORSForheavy to lightly soiledcolors andjeans

(REGULARWASH/FASTSPIN)

CASUALSForheavy to lightly soiledcottons, household linens,work and play clothes.

(PULSED/FASTSPIN)

About washer features, www.Hotpoint.com

Liquid Bleach Funnel

Thewater fill dilutes liquid chlorine bleachas the washer fills for the wash cgcle.

r_ Checkclothing care labelsfor special instructions.

r_ Measureliquid bleach carefullg,following instructions on the bottle.

[] Neverpour undilutedliquid chlorinebleachdirectlyonto clothesorinto the wash basket.

[] Donot pour powdered bleachinto bleachfunnel.

r_ Beforestarting the washer,pour measured amount of bleach directlg into bleach funnel.

Avoidsplashing or over-filling dispenser.If gou prefer to usepowdered bleach,add it into

the wash basket with gour detergent.

[] Donot mix chlorinebleachwith ammonia or acids such asvinegar and/or rust remover.

Mixing canproduce a toxic gas which may causedeath.

FAQ

Q:What isthe difference between Heavy and Light settings7

A: ForWhites and Colors,the wash agitation time is increased bg 6 minutes and for Casuals,

bg 12 minutes. (Timesare approximate)

Q:What isthe difference between Regular and Pulsed?.

A:Regular means the washer will continuouslg agitate during the wash cgcle.Pulsedprovides

a more gentle wash cgcle bg including pause periodsduring the wash cgcle.

Q:Which cgcle isbest for heavilgsoileditems?.

A: Whites or Colors cgcles havethe greatest wash intensitg.Thiscgcle providesthe best overall

cleaning. Casuals should be usedfor wrinkle-free and permanent press items.

Q:How can I reduce linting?

A:Sortwash loads bg fabric tgpe and whether theg collect lint (velveteen,cordurog) or produce

lint (terrg cloth,chenille).Wash small loadsfor a shorter amount of time.

Q: How much detergent do I use?.

A: Forbest performance, alwags follow the detergent manufacturer's instructions on usage.

iVlangdetergents are concentrated, soconsult the product label and follow the clearlg

marked lineson the detergent measuring cups. Excessivedetergent can negativelg impact

the wash performance.

Loading and using the washer.

Always Follow fabric manufacturer's care label when laundering

Wash_Loads

Sortbg color (whites, lights,colors),soil level,

fabric tgpe (sturdgcottons, easgcare, delicates)

and whether the fabric produces lint(terrg cloth,

chenille)or collects lint (velveteen,cordurog).

Pro ent

Add detergent before adding items so that the

detergent can work effectivelg. Using too little or too

much detergent isa common cause of laundrg

problems.

Forspots,applg pre-treatment to items as

recommended on the product label. Application

should be made inthe basketto prevent oversprag

which mag cause the coloring on the lid or graphics

to fade.

Voucan uselessdetergent ifgou have soft water,

a smaller load or a lightlg soiledload.

When usinghigh efficiencg or concentrated

detergents, consult the product labelto determine

amount required for optimum performance.

Excessivedetergent will negativelg impact wash

performance.

((,r_ __theWasher

_::__ _..-_ Load dry itemsloosely in the washierbasket. When

----,vki2 loading wet items, make sure gou set the load/water

v levelhigh enough to allow the items to move freelg.

Water levelshouldjust cover the items.Toadd items

after washer hasstarted, lift the lid and submerge

additional items next to the agitator.

IDo not wrap long items likesheetsor pants

around the agitator.

IDo not wash fabrics containing flammable

materials (waxes,cleaningfluids,etc.).

IWasher will not agitate or spin with the lid up,

however the timer will continue to run.

Care and cleaningof the washer,

Wash Basket: Leavethe lid open after washing to

allow moisture to evaporate. If gou want to clean

the basket, use a clean soft cloth dampened with

liquid detergent; then rinse.(Donot useharsh or

grittg cleaners.)

FillHoses: Hotpoint recommends changing the hoses

everg 5 gears.

Exterior: Immediatelg wipe off ang spills.Wipe

with damp cloth.Trg not to hit surfacewith

sharp objects.

Moving and Storage: Askthe servicetechnician to

remove water from drain pump and hoses.Seethe

Installation Instructions packed with product for

information on how to reinstall the shipping rod

to keepthe tub stationarg when moving the washer.

Formore information, visitwww.Hotpoint.com or call

BOO.GECARES(800.432.2737).Donot store the

washer where it will be exposed to the weather.

Long Vacations:Besurewater supplg isshut off at

faucets. Drainall water from hoses ifweather will

be below freezing.

Befo_ ou call for service...

_roubleshooting Tips

Save time and money! Review the charts on the following pages,

or visit www.Hotpoint.com. You may not need to call for service.

www.Hotpoint.com.

WATER Possible Causes What To Do

Toomany suds Too much detergent , Measureyour detergent carefully. Uselesssoap if you have

soft water, a smaller load or a lightly soiled load.

Type of detergent , Switch to a lower sudsing detergent brand and follow

instructions on package.

Softwater , Try lessdetergent.

Water leaks Using too much detergent , Uselessdetergent. Uselesssoap if you havesoft water,

in washer a smaller load or a lightly soiledload.

Fillhoses or drain hose is , Makesure hoseconnections are tight at faucets and

improperly connected rubber washers are installed.Makesure end of drain hose

iscorrectly inserted inand secured to drain facility.

Household drain may , Checkhousehold plumbing. You may need to call

be clogged a plumber.

Drain hose loose , Makesure drain hoseisfully seated in back of washer and

that the two retaining screws are fully seated.

Drain hose rubs on wall , Makesure drain hosedoes not make contact with the wall.

May cause excessivewear on the hose.

Constant water pressure , Tighten hoses at the faucets and turn the water off after

to the fill hoses at the each use.

water source , Checkcondition of the fill hoses;they should be replaced

every 5 years.

Water temperature Coolerwater temperatures , New laundry detergents havebeen formulated to work

seems incorrect provide improved energy with cooler water temperatures without affecting wash

efficiency performance.

Water supply is turned off , Turn both hot and cold faucets fully on and make sure

or improperly connected hoses are connected to correct faucets.

Water valve screens are , Turnoff the water source and remove the water connection

stopped up hosesfrom the upper back ofthe washer. Usea brush or

toothpick to clean the screensinthe machine. Reconnect

the hosesand turn the water back on.

Housewater heater is , Hakesure housewater heater isdelivering water at

not set properly 120°F-140°F(48°C-60°C).

Water pumped out before Lid lifted or cycle was put in , Resetcycle.

cycle is complete pause for over 24 hours

Water won't drain Drain hose is kinked or , Straighten drain hoseand make surewasher isnot

improperly connected sitting on it.

Topof drain outlet should be lessthan 6 ft (1.8m)

above floor.

Washer pauses during This is normal , Thisis normal.Thewasher alternates between agitate and

wash or rinse cycle soak during these cycles to get your clothes cleanerwith

lesswear.

Washer pauses during This is normal , Thewasher may pauseduring the spin cycle to remove

spin cycle soapy water more efficiently.

Before you call for service...

OPERATION Possible Causes What To Do

Washer won't operate Washer is unplugged _ Hake surecord isplugged securely into a working outlet.

Water supply is turned off • Turnboth hot and cold faucets fully on.

Controls are not set properly •Checkcontrols.

Lid isopen--safety feature •Closelid and reset cycle, to the beginning ifnecessary.

prevents agitation and

spinning when lid is up

Circuit breaker/fuse is _ Checkhousecircuit breakers/fuses.Replacefusesor

tripped/blown reset breaker.Washer should have separate outlet.

Timer knob not pulled • Pulltimer knob.

Lid magnet missing _ Callfor service.

Movement inside machine Shifting mechanism is _ When the machine ismanually turned off,the shifterwill

when shut aft disengaging the motor disengage the motor before completely shutting down.

Iflid israised beforethe motor is disengaged,it will resume

when lid isclosed.

PERFORMANCE Possible Causes What To Do

Clothes too wet Incorrect spin cycle _ Hake surethe spincycle selected matches the load you are

selected washing.Somefabricswillfeelwetterwhenrinsedwith coldwater.

Colored spots Incorrect use of fabric _ Checkfabric softener package for instructions.

softener _ Pretreatstain and rewash.

Dyetransfer _ Sortwhites or lightly colored itemsfrom dark colors.

Grayed aryellowed Not enough detergent , Usemore detergent (especiallywith larger loads).

clothes Besureto follow detergent manufacturer's directions.

Hard water _ Usea water conditioner likeCalgon brand or install

a water softener.

Water is not hot enough , Hakesurewater heater isdeliveringwater at

120°F-140°F(48°C-60°C).

Washer is overloaded _ Selectload sizeto match clothes load.

Detergent is not • Add detergent before you load items.

dissolving

Dyetransfer _ Sortclothes by color. Iffabric label states wash separately,

unstable dyes may be indicated.

Lint or residue an Clothes are air or line dried , Ifyou do not dry your clotheswith a clothes dryer, your

clothes clothes may retain more lint.

Incorrect sorting •Separate lint producers from lint collectors.

Washing too long •Wash small loadsfor a shorter time than larger loads.

Detergent not dissolving _ Add detergent before you load items.

Try a liquid detergent.

Usewarmer water temperature.

Overloading _ Loadclothes loosely in the washer basket.Adjust load size

based on itemssizeand material.

Hake sure load sizeselected matches clothes load size.

Incorrect use of fabric _ Checkfabric softener package for instructions.

softener

www.Hotpoint.com

PERFORMANCE (cont.) Possible Causes What To Do

Pilling Resultof normal wear on . While this isnot caused by the washer,you can slowthe

poly-cotton blends and pilling processby washing garments insideout.

fuzzy fabrics

Snags, holes, tears, rips

or excessivewear Pins,snaps, hooks, sharp , Fastensnaps,hooks,buttons and zippers.

buttons, belt buckles, , Removelooseitems likepins,objects in pockets and

zippers and sharp objects sharp buttons.

left in pockets , Turn knits(which snag easilU)insideout.

Undiluted chlorine bleach , Checkbleach package instructions for proper amount.

, Neveradd undiluted bleach to wash or allow clothes to

come in contact with undiluted bleach.

Chemicals like hair bleach or , Rinseitems that maUhavechemicals on them before

dye, permanent wave solution washing.

Wrinkling Improper sorting , Avoid mixing heavy items (likework clothes)with light items

(likeblouses).

• TrUa fabric softener.

Overloading or incorrect o Load your washer so clothes have enough room to move

water level freelUwith water covering all of the clothes.

Incorrect wash and _ Hatch Cycleselectionto the type of fabric you are washing

dry cycles (especiallyfor easy care loads).

Repeated washing in . Wash in warm or cold water.

water that istoo hot

SOUNDS Possible Causes What To Do

"Metallic clicking" Shifter mechanism is . The drive system will engage at the start of agitate and

engaging or disengaging disengage when agitate is complete. This occurs multiple

times during the wash.

"Click" when water Relay switch . The relay makes a click sound when activated. The water

stops filling levelactivates the relay and stops filling.

"Clicking" behind Control Automatic Temperature . This valve mixes in cold and hot water. The "clicking" isthe

Panel during fill Control Valve valve turning on and off.

Water volume changes Automatic Temperature . This valve mixes in cold and hot water. The sound changes

during fill Control Valve when the valves are turned on and off.

Motor "whining up" or Motor ramping up/down . The motor willspeed up incrementally during the spin cycle.

"coasting down" in spin during spin cycle When spin is complete, it willcoast until it stops.

"Humming" Water drain pump . The drain pump willmake a humming sound when pumping

out water after agitation stops and continue until spin is

complete.

"Gurgling" Water drain pump , When the pump starts drawing in air,It starts to gurgle.

Thewasher should then begin spinningand the soundwill

continue until it isdone spinning.

Notes...

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