Honeywell Smart Series User manual

User Guide

Read and save these

instructions.

For help please visit

honeywellhome.com

RTH9585WF

Smart Series

Color Touchscreen

Programmable

Thermostat

M38031A

HOME FAN

MODE

SETTINGS

SET TO

INDOOR

54% Humidity

FOLLOWING SCHEDULE

OUTDOOR

55% Humidity

Cool On

6:30 pm

Find rebates: HoneywellHome.com/Rebates

In the box you will find

• Thermostat

• Wallplate

• Screws and anchors

• Quick Start Guide

• Wire labels

Features of your thermostat

With your new thermostat, you can:

• Connect to the Internet to monitor and control your heating/cooling system.

• View and change your heating/cooling system settings.

• View and set temperature and schedules.

• Receive alerts via email and get automatic upgrades.

• View outdoor temperature and humidity (requires WiFi set up and registration).

69-2715EF—07 ii

Welcome

Congratulations on your purchase of a color

touchscreen programmable thermostat. When

registered to Total Connect Comfort, you can

remotely monitor and control the heating and

cooling system in your home or business—you can

stay connected to your comfort system wherever

you go.

Total Connect Comfort is the perfect solution if you

travel frequently, own a vacation home, a business,

or manage an investment property or if you are

simply looking for peace of mind.

This thermostat works with common 24 volt systems such as forced air,

hydronic, heat pump, oil, gas, and electric. It will not work with millivolt

systems, such as a gas fireplace, or with 120/240 volt systems such as

baseboard electric heat.

MERCURY NOTICE: Do not place your old thermostat in the trash if it

contains mercury in a sealed tube. Contact the Thermostat Recycling

Corporation at

www.thermostat-recycle.org or 18002388192 for information on how and

where to properly and safely dispose of your old thermostat.

NOTICE: To avoid possible compressor damage, do not run air conditioner if

the outside temperature drops below 50°F (10°C).

Need help?

Visit honeywellhome.com/wifi-thermostat or call 18557335465 for assistance

before returning the thermostat to the store.

1 69-2715EF—07

About your new thermostat

Home screen quick reference......................1

Business screen quick reference ...............2

Installation

Installing your thermostat.............................3

Connecting to your WiFi network..........10

Registering your thermostat online.......13

Operation

Setting the time/date....................................15

Setting the fan..................................................15

Selecting system mode................................16

Preset energy-saving schedules.............16

Adjusting program schedules...................17

Overriding schedules–home.....................18

Overriding schedules–business..............18

Viewing equipment status..........................19

Setting vacation hold–home.....................19

Setting holiday/event schedules–

business............................................................20

Setting custom events–business ...........20

Setting holiday schedule–business.......21

Setting holiday override–business.........22

Initiating occupancy mode–business.......22

Customizing screen color...........................23

Setting preferences........................................23

Cleaning the thermostat screen..............24

Adjusting security settings.........................24

Software updates ............................................25

Unregistering your thermostat.................25

Smart Response Technology ....................25

Pre-occupancy purge....................................26

Compressor protection.................................26

Auto changeover..............................................26

Setting advanced preferences .................27

Changing system setup...............................28

Appendices

Frequently asked questions.......................30

Getting help and responding to

alerts...................................................................31

Troubleshooting...............................................32

Limited warranty..............................................34

Table of contents

Quick reference: home use

FAN. Select fan mode.

HOME. Touch to

display Home screen.

Current time.

Outdoor conditions.

Outdoor temperature

and humidity appear

after registration.

Current status.

Shows system mode

(heat/cool).

MODE. Select system

mode (heat, cool, auto,

em heat).

SETTINGS. Touch to

display options. Start

here to set a program

schedule.

Current setting.

Change temperature

setting and select

temporary or

permanent hold.

Indoor conditions.

Shows indoor

temperature and

humidity.

M38930

HOME FAN

MODE

SETTINGS

SET TO

INDOOR

54% Humidity

FOLLOWING SCHEDULE

OUTDOOR

55% Humidity

Cool On

6:30 pm

69-2715EF—07 2

M38931

HOME FAN

MODE

SETTINGS

SET TO

INDOOR

54% Humidity

OVERRIDE

OUTDOOR

32% Humidity

Heat On

6:30 pm

occupied

Quick reference: business use

Setting up your thermostat

Setting up your programmable touchscreen thermostat is easy. It is preprogrammed

and ready to go as soon as it is installed and registered.

Install your thermostat.

Connect it to your home wireless network.

Before you begin, you may want to watch a brief installation video.

Use the QR Code®at the front of this guide, or go to

honeywellhome.com/wifi-thermostat

FAN. Select fan mode.

HOME. Touch to

display Home screen.

Current time.

Outdoor conditions.

Outdoor temperature

and humidity appear

after registration.

Current status.

Shows system mode

(heat/cool).

Override. Touch to

temporarily override

the program schedule.

MODE. Select system

mode (heat, cool, auto,

em heat).

SETTINGS. Touch to

display options. Start

here to set a program

schedule.

Thermostat location.

Quickly identify which

thermostat is in

control of a specific

area.

Current setting.

Change temperature

setting and select

temporary or

permanent hold.

Indoor conditions.

Shows indoor

temperature and

humidity.

3 69-2715EF—07

Installing your thermostat

You might need the following tools to install this thermostat:

• No. 2 Phillips screwdriver

• Pen

• Pencil

• Level (optional)

• Drill and bits (3/16” for

drywall, 7/32” for plaster)

(optional)

• Hammer (optional)

• Electrical tape (optional)

1 Switch OFF power to your

heating/cooling system.

Important! To protect your

equipment, switch OFF the power

to your heating/cooling system

at the breaker box or the system

switch.

M31535

Circuit

breaker

box

Heating/

cooling system

power switch

M33823A

If you have an older thermostat

with a sealed mercury tube,

turn to page ii for proper

disposal instructions.

Terminal

designation

2 Remove old thermostat faceplate

and leave wires connected.

2a Take a picture of the wire

connections for later

reference.

2b If no wire is connected to

a terminal labeled C or no

C terminal exists on the

old thermostat, view the

Alternate Wiring videos at

honeywellhome.com/wifi-

thermostat or reference the

C-wire addendum in the box.

Important! C wire is required

and is the power source for your

thermostat. Without a C wire, your

thermostat will not power up.

Note: You will need a

picture of your wire

connections to wire the

new thermostat.

69-2715EF—07 4

Installing your thermostat

3 Label the wires.

Use the supplied sticky tags to

label each wire as you disconnect

it. Label wires according to

the old thermostat terminal

designations, not by wire color.

Note: If no tag matches a

terminal designation, write the

appropriate letter on a blank

sticky tag.

4 Remove wallplate.

Remove the old wallplate from

the wall after all wires have been

labeled and disconnected.

Blank tags

Sticky tag

Terminal

designation

MCR31537

M31545

Note: Wrap the wires around

a pencil to prevent them from

falling back into the wall.

LEVEL

HERE

MCR34499

W-

O/B

W2-

Aux/E

5 Mount wallplate for thermostat.

Mount your new wallplate using

screws and anchors included

with the thermostat.

If necessary:

Drill 3/16-in holes for drywall.

Drill 7/32-in holes for plaster.

Note: You may be able to use

your existing wall anchors. Hold

the wallplate up to the existing

anchors to check for alignment.

Wallplate

5 69-2715EF—07

Important! This thermostat requires a C, or common, wire for power. The C, or common,

wire brings 24 VAC power to the thermostat. If you are replacing an existing thermostat,

it might not have a C wire connected to it. Many older mechanical or battery operated

thermostats do not require a C wire. See the C Wire Addendum document included in

this package for more information.

Note: Not all heating/cooling systems label the 24 VAC common C. Check your

system manual or contact the manufacturer to find out which terminal is the 24 VAC

common.

View the Alternate Wiring videos at honeywellhome.com/wifi-thermostat

Wiring

For conventional heating/cooling systems (natural gas, oil or electric furnace, air

conditioner), see page 5. See “Glossary” on page 33 for further definition.

For a heat pump system, see page 6. See “Glossary” on page 33 for further

definition.

Installing your thermostat

MCR34540

W-

O/B

W2-

Aux/E

Wiring (Conventional System)

6A Wire the thermostat to your

conventional system.

a Starting with the C Wire, match the

sticky tag on the wire to the terminal

labels.

You must have a C wire.

Straighten wire and gently slide

into

terminal hole until it clicks into place.

(If you need to remove a wire, use a

pen tip to press the terminal release

and then pull wire out.)

Note: Refer to the wiring picture you took

in Step 2.

Tip: To make it easier to slide the wire

into place, use a pen tip to hold down the

terminal release.

Note: The wiring for your

application might be different

than the wiring shown below.

Labels don’t match?

See alternate wiring keys

on pages 78.

Terminal release

Remove jumper loop ONLY if

you have both R and Rc wires.

EXAMPLE WIRING

Yours may look different

69-2715EF—07 6

Installing your thermostat

Wiring (Conventional System

continued)

c In the image on the right, check the

box next to each connection. You will

use this checklist in Step 9.

d Verify wire is firmly secured by gently

pulling on wire.

e Repeat steps a–d for all other wires.

f Push any excess wire back into the

wall opening after all wires are

installed.

g Continue to page 8.

Labels don’t match?

See alternate wiring keys

on pages 78.

Important!

Check the box for each wire

you connect. You will need

this information in Step 9.

W-O/B

W2-

Aux/E

Wiring (Heat Pump System)

6B Wire thermostat to your heat pump.

a Starting with the C Wire, match the

sticky tag on the wire to the terminal

labels.

You must have a C wire. See page 5.

b Slide wire gently into terminal hole

until it clicks into place. (If you need

to remove a wire, use a pen tip to

press the terminal release and then

pull the wire out.)

Note: Refer to the wiring picture you took

in Step 2.

Tip: To make it easier to slide the wire

into place, use a pen tip to hold down the

terminal release.

Note: The wiring for your

application might be different

than the wiring shown below.

MCR34566

W-

O/B

W2-

Aux/E

AUX

Labels don’t match?

See alternate wiring keys

on pages 78.

Terminal release

Remove jumper loop ONLY if

you have both R and Rc wires.

EXAMPLE WIRING

Yours may look different

7 69-2715EF—07

Installing your thermostat

Wiring (Heat Pump System

continued)

c In the image on the right, check the

box next to each connection. You will

use this checklist in Step 9.

d Verify wire is firmly secured by gently

pulling on wire.

e Repeat steps a–d for all other wires.

Note: If old thermostat has separate

wires on AUX and E, use a wire nut to

attach both wires to a separate wire.

Slide this third wire into the

W2Aux/E terminal.

f Push any excess wire back into the

wall opening after all wires are

installed.

g Continue to page 8.

Labels don’t match?

See alternate wiring keys

on pages 78.

Important!

Check the box for each wire

you connect. You will need

this information in Step 9.

W-O/B

W2-

Aux/E

Alternate wiring (Conventional System)

Use this if your wire labels

don’t match the terminal labels.

Note: You must have a C wire

or equivalent. See page 5.

Alternate wiring key (Conventional System)

1• If you have both an Rand Rc wire, unplug the jumper loop by pulling on the wire

loop.

• If your old thermostat had both Rand RH wires, connect the Rwire to the Rc

terminal, the RH wire to the Rterminal, and unplug the jumper loop.

MCR36751

W-

O/B

W2-

Aux/E

RH 4V

C1 XB

69-2715EF—07 8

Installing your thermostat

Alternate wiring (Heat Pump System)

Use this if your wire labels

don’t match the terminal labels.

Note: You must have a C wire

or equivalent. See page 5.

Alternate wiring key (Heat Pump System)

7 Attach thermostat to wallplate.

Align the thermostat with the

wallplate and then snap into

place.

Thermostat

Wallplate

LEVEL

HERE

M34498A

If you have both an Rand Rc wire, unplug the jumper loop by pulling on the wire

loop.

If your old thermostat had both Rand RH wires, connect the Rwire to the Rc

terminal, the RH wire to the Rterminal, and unplug the jumper loop.

If your old thermostat had both Vand VR wires, check

honeywellhome.com/wifi-thermostat for help.

If your old thermostat had separate Oand Bwires, and is controlling a single zone

heat pump system, attach the Bwire to the C. If there is more than one thermostat

controlling the system, call Resideo zoning at 8008288367 for wiring assistance.

If your old thermostat had separate Y1, W1, and W2 wires, check

honeywellhome.com/wifi-thermostat for help.

If the old thermostat has separate wires on Aux and E, use a wire nut to attach

both wires to a separate wire. Slide this third wire into the W2Aux/E terminal.

This is the system monitor. If the monitor finds a problem, you will see an orange

alert button on the thermostat home screen.

MCR36752

W-

O/B

W2-

Aux/E

AUX

XX2

VVR

WW1W2

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