HME Clear-Com ARCADIA Series User manual

User Guide

Arcadia Central Station

User Guide

Part Number: PUB-00021 Revision C

September 09, 2022

User Guide | Arcadia® Central Station

Document reference

Arcadia® Central Station User Guide

Part Number:PUB-00021 Revision C

Legal disclaimers

Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics,

Inc.

The software described in this document is furnished under a license agreement and may be

used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use, copying,

distribution, and decompilation / reverse engineering. No part of this document may be

reproduced in any form by any means without prior written authorization of Clear-Com, an HME

Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-

Com’s corporate website: www.clearcom.com

Clear-Com contacts

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1 510 337 6600

Email: [email protected]

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: [email protected]

China Office

Beijing Representative Office

Beijing, P.R. China

Tel: +8610 59000198/59002608

Email: [email protected]

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User Guide | Arcadia® Central Station

Table of contents

Table of contents 3

1 Introduction 7

1.1 Arcadia Central Station 8

1.2 Connections 12

2 System Examples 13

2.1 Arcadia with Freespeak II Wireless - E1 14

2.2 Arcadia with FreeSpeak II Wireless E1 and Splitter 16

2.3 Arcadia with FreeSpeak II and Edge Wireless IP Transceivers 18

2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 20

2.5 Arcadia as HelixNet System Host 21

2.6 Arcadia with FreeSpeak E1 and HelixNet 21

3 Installing Arcadia Central Station 22

3.1 Front Panel Connectors, Controls and Indicators 23

3.2 Front Panel Touchscreens 24

3.3 Rear Panel Connectors and Indicators 27

3.4 System Powering 28

3.5 Clear-Com Ethernet Cable Recommendations 30

3.6 Stage Announce and Program Feed 31

4 Configuring from the Front Panel 32

4.1 Introduction to Configuring from the Front Panel 33

4.2 Setting the Management IP Address 33

4.3 Passwords, Addresses, Reset to Default, Save and Restore Configuration 34

4.4 Front Panel Menus 36

5 The Core Configuration Manager (CCM) 42

5.1 Introduction 43

5.2 Accessing the CCM 44

5.3 Changing the CCM Password 45

5.4 Setting the Management IP from the CCM 46

5.5 Saving and Restoring System Configuration 46

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User Guide | Arcadia® Central Station

5.6 Resetting to Default 47

5.7 Hardware Page Overview 48

5.8 Configuring Station Settings 53

5.9 Configuring the Network 54

5.10 Arcadia® Central Station LAN Configuration Rules 54

5.11 Setting Up the Wireless Beltpack System 55

5.12 Upgrading 57

5.13 Configuration Page Overview 58

5.14 Channels Page 59

5.15 Channels and Groups 59

5.16 Managing Channels 61

5.17 Groups Page 67

5.18 Managing Groups 67

5.19 Roles Page 74

5.20 Managing Roles 74

5.21 Logic Page 84

5.22 Setting up GPIOs and Logic Events 84

5.23 Status Page 87

5.24 Monitoring System Status 88

6 Using FreeSpeak Wireless Intercom 95

6.1 Overview of Transceivers 96

6.2 Connecting Transceivers Over E1 96

6.3 Adding IP Transceivers (FS Edge, FS II 1.9) 100

6.4 Connecting Transceivers Over IP 101

6.5 Network Setup for IP Transceivers 102

6.6 Registering Beltpacks (FreeSpeak) 106

7 Using HelixNet Wired Partyline Intercom 109

7.1 Introduction 110

7.2 HelixNet Connections - General Outline 111

7.3 Connecting HelixNet user stations to the network 112

7.4 Pairing HelixNet user stations to the Base Station 113

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User Guide | Arcadia® Central Station

Beltpacks 114

Remote stations and speaker stations 115

8 Using Dante Systems 116

9 Using 2-Wire Systems 120

9.1 Introduction to 2-Wire Systems 121

9.2 Using Stations to Interconnect Equipment 122

10 Using 4-Wire Systems 124

10.1 Introduction to 4-Wire Systems 125

10.2 Port Function 126

10.3 Using Stations to Interconnect Equipment 127

11 Upgrading Firmware 129

11.1 Introduction 130

11.2 Upgrading using the CCM 130

11.3 Upgrading using a USB stick 130

11.4 HelixNet Upgrade 131

12 Licensing 132

12.1 Port Licenses 133

12.2 Online Activation of Additional Licenses 133

12.3 Offline Activation of Additional Licenses 134

13 Security 140

13.1 Warning 141

13.2 Introduction 141

13.3 Using Security Certificates 142

13.4 Forcing HTTPS 142

14 Appendix A: Pinouts 145

14.1 GPIO pinouts 146

14.2 2-Wire Pinouts 148

14.3 4-Wire Pinouts 149

14.4 DECT Sync 149

15 Appendix B: Specifications 150

15.1 Arcadia® Central Station 151

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User Guide | Arcadia® Central Station

15.2 Capacity 155

15.3 Network Specifications 156

16 Appendix C: Spare Parts 158

17 Appendix D: Front Panel Menu Reference Tables 159

17.1 Audio Settings 160

17.2 Host Settings 160

17.3 2 W Audio (A/B) (C/D) 161

17.4 Discovery 161

17.5 Transceiver 162

17.6 Networking 163

17.7 Administration 164

18 Appendix E: Regulatory Compliance (Regulatory Model: 1410) 167

18.1 FCC Notice 168

18.2 FCC/IC/EC RF Exposure Warning 169

18.3 Industry Canada Compliance Statement 169

18.4 Korean Notice 169

18.5 European Union (CE mark) 170

18.6 United Kingdom (UKCA Mark) 170

18.7 Electrical and Electronic Equipment (WEEE) Waste 171

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User Guide | Arcadia® Central Station

1 Introduction

This chapter provides an overview of the Arcadia® Central Station. It contains the following

sections:

1.1 Arcadia Central Station 8

1.2 Connections 12

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User Guide | Arcadia® Central Station

1.1 Arcadia Central Station

The Arcadia® Central Station provides a scalable IP networked intercom system. It has a

compact 1RU form and can be configured either from the browser-based Core Configuration

Manager (CCM) or from the front panel menu system. The Arcadia intercom system supports

both wireless (FreeSpeak) and wired (HelixNet) user stations, in a variety of form factors,

frequencies and connectivity types.

As an intercom user station, Arcadia provides 4 keysets with high resolution touch-screen

control. Keysets are assignable to any channel, group, beltpack, program audio or stage

announce. The user station has a headset connection, a gooseneck mic connector and a

loudspeaker, in addition to All Call, Stage Announce and Remote Mic Kill buttons.

Arcadia interfaces with a variety of audio and intercom systems; Dante, 4-wire line-level audio,

2-wire partyline connections to existing analog intercom systems. GPIO connections provide

inputs and relay outputs for system control and interfacing, programmable in Arcadia’s logic

configurator ( navigate to:CCM>Configuration>Logic).

1.1.1 Features

lCombined wired and wireless intercom

lScalable capacity licensing

lDante and analog interfacing

lIntuitive CCM browser configuration

lFront panel touch screen with encoders for control and configuration

lPlug-and-go with central discovery and pairing

lGPIO control and interfacing

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User Guide | Arcadia® Central Station

1.1.2 Maximum System Capacity

FreeSpeak wireless intercom

l10 E1 transceivers (1.9, 2.4 GHz)

l16 IP transceivers (1.9 GHz, 5 GHz)

l40 beltpacks*(1.9, 2.4, 5 GHz)

HelixNet wired intercom

l24 HelixNet enabled channels*

l64 HelixNet endpoints (Beltpacks, remote station, speaker station)

Dante audio network interfaces

l64 Dante ports*

*Subject to licensed port capacity

Hardwired ports

l8 four-wire connections

lPort 8 is dedicated to program feed and stage announce audio

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User Guide | Arcadia® Central Station

l4 two-wire connections

lClear-Com or RTS

System limits

l100 channels

l100 groups

l200 roles

1.1.3 Licensed Ports – Scalable Port Capacity

Up to 128 licensed ports, available in increments of 16. Licensed ports are consumed by:

lOne FreeSpeak beltpack (1 port)

lOne HelixNet enabled channel (1 port)

lOne Dante channel (1 port)

How many licensed ports do I need? Use the Arcadia Online Licensed Port Calulator available

from the Arcadia Knowledge Center.

Page 10

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