Hitron CGNM 3550 User manual
Weave Cable Modem Setup Guide
These instructions detail how to install a Hitron CGNM 3550 cable modem and router with
Weave's network. Please contact Weave Support at any point in time, if the instructions do not
make sense or you are not getting the same results as the pictures.
Please note, you may have received your modem but your internet will not work until Weave
Networks has correctly connected you to the network. Please make sure you have received an
email or a call from a Weave staff member saying your internet is now connected before
attempting the below.
Step 1
Unbox the Hitron CGNM 3550 modem (or if you have your own modem). It should look like the
picture above.
Weave Cable Modem Setup Guide
Step 2
Take the coax cable, it should look like the
cable pictured.
Step 3
Plug one end of the coax cable into the wall socket.
Make sure to screw the cable in tight. You will find these
normally in your living room or bedrooms where a TV can
be connected.
Step 4
Plug the other end of the coax cable into the back
of the modem. Make sure to screw the cable in tight.
Weave Cable Modem Setup Guide
Step 5
Power on the modem. You can achieve this
by connecting the power into the modem
and then connect it to a wall power socket.
Step 6
Wait up to 5 minutes, then the lights on the modem should now show the following:
Power
Solid Green
Uplink (Up arrow house)
Solid Green or Blue
Downlink (Down arrow house)
Solid Green or Blue
Internet (@)
Solid Green
LAN (Computer symbol)
Black (Not on)
Wireless 2.4ghz
Solid Green
Wireless 5ghz
Solid Green
USB
Black (Not on)
Weave Cable Modem Setup Guide
Step 7
You should now able to connect your
computer to one of the yellow ports on the
back of your modem and have internet access
to your computer.
Step 8
You have now successfully set up your internet.
You should now be able to connect to the wireless using a phone or laptop and get internet
access. The WIFI username and password is on the back of the router. Please call Weave
Support if you can't.
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