Hitachi External USB Storage User manual
The easy
hard drive.
External USB Storage
Quick Start Guide
Easy Installation
1. Find a nice spot for your new hard drive. It can stand on end or lie flat,
and will perform best when placed on a stable surface free from vibration.
2. Plug the power and USB cables into the back of the drive.
3. Plug the power cable into an outlet.
4. Plug the USB cable into a USB port on your PC. (It’s OK if your PC
is already on.)
5. Turn on the power switch located on the back of the drive.
NOTE: Move the drive only when it is powered-off to avoid the risk of
damaging the drive.
To double-check that your drive is ready to go:
•In Windows™ OS your drive should be visible in the “My Computer”
window.
•On a Mac™ system a new drive icon should be visible on your desktop.
See it?
You’re ready to use your new drive to store files and back up data stored
on your PC.
Can’t see it?
Check the “Additional Information” section in this guide for help.
Easy To Use
Drive Lights
The red circle on the front of the drive tells you about the drive’s status.
•Red Circle On: Drive is ready.
•Red Circle Spinning: Drive is in use.
Back-Up Software
Easy-to-use back-up software comes pre-installed on your new drive. Before
you back up, you’ll need to install a copy of this software onto your PC.
1. First, open your new hard drive by double-clicking “Easy Drive” in the
“My Computer” window (on a Windows PC) or on your desktop (on a Mac).
2. Double-click the TotalMedia Backup™folder in the main directory of your
new drive.
3. Double-click the folder that corresponds to your computer (PC or Mac).
4. Double-click the “Setup” application (on a Windows PC) or the
“Installer” icon (on a Mac). Follow the on-screen instructions to install
“ArcSoft TotalMedia Backup” onto your PC.
5. You will need to reboot your computer before you can use the new
back-up software.
6. To begin backing up, locate and launch this application by double-
clicking it.
7. You can use the TotalMedia Backup menu choices to customize your
back up. When you’re ready to perform a back up, just click the “Back
Up” button.
If you need help with installation or use of the back-up software, click
the “Help” button on any screen or visit Hitachi Technical Support at
www.hitachigst.com/easydrive.
One-Button Back Up
The red-ringed button on the front of your new drive makes it easy to
start a back up. Pressing the button will initiate a previously configured
back up. We recommend you customize your back up in order to use
the one-touch button.
Turning Off Your Drive
To avoid data loss or corruption, it’s important to tell your computer to
stop communicating with your hard drive before switching off the drive or
removing any cables.
In Windows OS:
1. Close all applications that may be using the drive.
2. Click the “Safely Remove Hardware” icon in the System Tray in the
lower right corner of your screen.
3. Select “Safely Remove USB Storage Device.”
4. When the message appears on screen telling you it’s safe to remove
your drive, turn off the power switch on the back of the drive.
On a Mac system:
1. Close all applications that may be using the drive.
2. Eject the drive by dragging the drive icon on your desktop onto the
trash can icon in the dock area.
3. When the drive has disappeared from your desktop, turn off the power
switch on the back of the drive.
NOTE: Shutting down your PC automatically stops communication with
your hard drive.
Additional Information
Can’t See Your Drive?
If you can’t see your drive in the “My Computer” window (or on your
desktop if you’re using a Mac system), you should make sure you have
the latest system software installed on your PC. To make sure your
system software is up to date:
•In Windows OS: Select “Windows Update” from the Start menu and
follow the instructions.
•On a Mac system: Select “Software Update…” from the Apple menu
and follow the instructions.
Reinstalling the Back-Up Software
In the event that you accidentally delete the back-up software included
with your new drive, you can visit us at www.hitachigst.com/easydrive to
learn how to get replacement software.
Ideal Drive Environments
Make sure the location you choose for your drive is well ventilated and
away from heat sources or electromagnetic fields produced by electrical
devices such as air conditioners, radio and TV transmitters, etc.
Need More Help?
or visit the web: www.hitachigst.com/easydrive.
Warranty
Statement of Limited Warranty—General Terms
The warranties provided by Hitachi Global Storage Technologies, Inc. (“Hitachi Global Storage
Technologies”) in this Statement of Limited Warranty apply only to Machines you purchase
for your use, and not for resale, from an authorized Hitachi Global Storage Technologies
Distributor. The term “Machine” means a Hitachi Global Storage Technologies hard disk drive,
including the External USB Storage product, its features, conversions, upgrades, elements, or
accessories, or any combination of them. The term “Machine” does not include any software
programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing
in this Statement of Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact Hitachi Global Storage Technologies
or your reseller.
The Hitachi Global Storage Technologies Warranty for Machines
Hitachi Global Storage Technologies warrants that each Machine 1) is free from defects in
materials and workmanship and 2) conforms to Hitachi Global Storage Technologies’ Official
Published Specifications. (See http://www.hitachigst.com for details) The warranty period for
a Machine is a fixed period of 1 year commencing on your date of purchase. A valid proof of
purchase may be required. If you do not have a valid proof of purchase, the warranty period
will be measured from the date of sale from Hitachi Global Storage Technologies to the
authorized Hitachi Global Storage Technologies Distributor.
If, during the warranty period, the Machine is not in good working order, Hitachi Global
Storage Technologies will, at its option, repair or replace it at no additional charge, except as
is set forth below. A refund may also be available from your point of purchase.
In some cases, the replacement Machine may not be new and may have been previously
installed. Regardless of the Machine’s production status, Hitachi Global Storage Technologies’
appropriate warranty terms apply.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance by you, or
failure caused by a product for which Hitachi Global Storage Technologies is not responsible. The
warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT
EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
Hitachi Global Storage Technologies does not warrant uninterrupted or error-free operation of
a Machine.
Unless specified otherwise, Hitachi Global Storage Technologies provides non-Hitachi Global
Storage Technologies machines WITHOUT WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via
telephone with “how-to” questions and those regarding Machine set-up and installation, will
be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
Warranty service may be obtained from Hitachi Global Storage Technologies by returning a
Hitachi Global Storage Technologies Returns Material Authorization and the Machine to the
Hitachi Global Storage Technologies logistics center during the warranty period. You may
be required to present proof of purchase or other similar proof of warranty entitlement. You
are responsible for any associated transportation charges, duties and insurance between you
and the Hitachi Global Storage Technologies Logistics Center. In all instances, you must
ship Machines in Hitachi Global Storage Technologies approved packaging. Information on
packaging guidelines can be found at: http:/www.hitachigst.com/warranty. Hitachi Global
Storage Technologies will ship repaired or replacement Machine Delivery Duty Prepaid (DDP)
and will pay for return shipment. You will receive title to the repaired or replacement Machine
at the Logistic Center and will be the importer of record.
The following Logistic Center will accept returned Machines for Hitachi Global Storage Technologies:
Hitachi Global Storage Technologies, Inc.
c/o UPS Worldwide Logistics
Alvarado Business Park
30336 Whipple Road, Bldg. F
Union City, CA 94587, United States
When warranty service involves the exchange of a Machine or part, the item Hitachi Global
Storage Technologies or your reseller replaces becomes its property and the replacement
becomes yours. You may obtain an RMA by contacting the appropriate Hitachi Global Storage
Technologies Call Center or at http://www.hitachigst.com/warranty. You represent that all
removed items are genuine and unaltered. In some cases, the replacement Machine may
not be new and may have been previously installed. Regardless of the Machine’s production
status, Hitachi Global Storage Technologies’ appropriate warranty terms apply.
Before Hitachi Global Storage Technologies or your reseller exchanges a Machine or part,
you agree to remove all features, parts, options, alterations, and attachments not under
warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its
exchange;
2. obtain authorization from the owner to have Hitachi Global Storage Technologies or your
reseller service a Machine that you do not own; and
3. where applicable, before service is provided
i. follow the problem determination, problem analysis, and service request procedures that
Hitachi Global Storage Technologies or your reseller provides,
ii. secure all programs, data, and funds contained in a Machine, and
iii. provide Hitachi Global Storage Technologies or your reseller with sufficient, free, and
safe access to your facilities to permit them to fulfill their obligations.
Hitachi Global Storage Technologies is responsible for loss of, or damage to, your Machine
while it is 1) in Hitachi Global Storage Technologies’ possession or 2) in transit in those cases
where Hitachi Global Storage Technologies is responsible for the transportation charges.
Neither Hitachi Global Storage Technologies nor your reseller is responsible for any of your
confidential, proprietary or personal information contained in a Machine which you return to
Hitachi Global Storage Technologies or your reseller for any reason. You should remove all
such information from the Machine prior to its return.
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