HighPoint rDrive 6628AW User manual
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rDrive 6628AW
User Manual
1/17/18
Revision 1.0.3
HighPoint Technologies, Inc.
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Copyright
Copyright © 2018 HighPoint Technologies, Inc. This document contains materials protected by
International Copyright Laws. All rights reserved. No part of this manual may be reproduced,
transmitted or transcribed in any form and for any purpose without the express written permission of
HighPoint Technologies, Inc.
Trademarks
Companies and products mentioned in this manual are for identification purpose only. Product names or
brand names appearing in this manual may or may not be registered trademarks or copyrights of their
respective owners. Backup your important data before using HighPoint's products and use at your own
risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental
or consequential damages arising from any defect or error in HighPoint's products or manuals.
Information in this manual is subject to change without notice and does not represent a commitment on
the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint
assumes no liability for technical inaccuracies, typographical, or other errors contained herein.
FCC Part 15 Class B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority to operate
the equipment under FCC rules.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
European Union Compliance Statement
This Information Technologies Equipment has been tested and found to comply with the following
European directives:
European Standard EN55022 (1998) Class B
European Standard EN55024 (1998)
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Table of Contents
Product Overview...................................................................................................................................5
Kit Content.................................................................................................................................5
Product Information..................................................................................................................5
Section 1: Hardware Installation ............................................................................................................ 6
Hardware Overview................................................................................................................... 6
Panel Layout-Front View ..............................................................................................6
Panel Layout-Rear View ...............................................................................................6
System Requirements ...............................................................................................................7
Enclosure Setup.........................................................................................................................7
Section 2: Setting Up Software for Windows Platforms ........................................................................8
Driver Installation...................................................................................................................... 8
Checking Your Driver Version....................................................................................................8
Updating the Drivers ...............................................................................................................11
Uninstalling the Driver.............................................................................................................12
Installing the HighPoint rDrive Manager.................................................................................12
How to Login to the rDrive Manager.......................................................................................14
Remote Login...........................................................................................................................14
Formatting the RAID Volumes.................................................................................................14
Section 3: Using the HighPoint rDrive Manager...................................................................................18
How to Login to the rDrive Manager.......................................................................................18
Navigating the rDrive Manager ...............................................................................................18
Overview Tab...........................................................................................................................19
Enclosure Properties ..................................................................................................19
Storage Properties......................................................................................................19
Array Config.............................................................................................................................20
Delete .........................................................................................................................20
Quick Config. ..............................................................................................................20
Advanced Config.........................................................................................................20
Quick Config. ...........................................................................................................................21
Advanced Config......................................................................................................................23
Create Array ...............................................................................................................24
Spare Pool...................................................................................................................27
Logical Device.............................................................................................................28
Logical Device Information............................................................................28
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Maintenance ....................................................................................28
Array Information.............................................................................28
Expanding an Existing Array .............................................................32
Physical Device Information..........................................................................33
Rescan ........................................................................................................................34
Beeper Mute...............................................................................................................34
Settings Tab.............................................................................................................................35
Enclosure....................................................................................................................35
Email Notification.......................................................................................................35
SMTP Setting .................................................................................................35
Add Recipient ................................................................................................36
Security.......................................................................................................................37
Password Setting...........................................................................................37
System ........................................................................................................................38
Event........................................................................................................................................39
Storage Health Inspector (SHI) ................................................................................................39
Scheduler.................................................................................................................... 40
How to Create a New Verify Task..................................................................40
Help .........................................................................................................................................41
Recover Array.............................................................................................................41
Configuration Record .................................................................................................41
Section 4: Troubleshooting .................................................................................................................. 42
Handling Critical Arrays ...........................................................................................................42
Rebuilding Stops Due to Bad Sectors ......................................................................................43
Critical Array Becomes Disabled When You Removed Faulty Disk .........................................43
Online RAID Roaming ..............................................................................................................43
Appendix...............................................................................................................................................44
Table 1: rDrive Manager Icon Guide .......................................................................................44
Table 2: RAID Reference Level.................................................................................................46
HighPoint Recommended List of Hard Drives .........................................................................46
Contacting Technical Support .................................................................................................46
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Product Overview
The rDrive 6628AW Series employs our industry-proven Hardware RAID stack to deliver professional
grade, pre-configured Thunderbolt™ 3 40Gb/s RAID storage for today’s most demanding media
applications, in an affordable, easy to install solution. HighPoint Hardware RAID Technology was
designed specifically for I/O intensive work environments which require uncompromised transfer
performance and superior data security. The integrated hardware RAID engines and dedicated RAM
completely offload all RAID calculations from the host platform to maximize sustained data throughput
and reliability of the hosted storage configurations. The robust, compact tower form factor is available
with 32 to 96TB of storage capacity, and can be easily connected to any Windows 8 or later platform
with Thunderbolt™ 3 capability.
Kit Content
1x rDrive RAID Storage unit
8x Removable Disk Modules
1x 40Gb/s Thunderbolt™ 3 cable
1x UL Power Cord
1x Quick Installation Guide
Before getting started, check to see if any items are missing, damaged, or incorrect. If you discover any
discrepancies, please contact your reseller, or our Support Department via our Online Web Support
Portal.
Product Information
Product Information
rDrive 6628AW
Port Type
Thunderbolt™ 3
Number of Ports
2
Interface Technology
Daisy Chain up to 6 devices
Bi-directional, dual-protocol (PCI Express and DisplayPort)
8 lanes of Display Port 1.2 –supports dual 4K displays or one 5K display
Power delivery: 15W to bus-powered devices
Backward compatible with Thunderbolt™ 2 devices
USB-C ports compatible with existing USB devices and cables, support up to
USB 3.1 10Gb/s speed
RAID Level
Preconfigured RAID 5 / Optional RAID 0, 1, 6, 1/0 & JBOD
Note: RAID 1/0 is the equivalent of RAID 10
System Requirement
Computer with a Thunderbolt™ 3 port
Windows 8 and Later
Warranty
2 Years
Performance Benchmark
RAID 0:
Read –1,650 MB/s
Write –1,580 MB/s
RAID 5:
Read –1,450 MB/s
Write –1100 MB/s
Kit Contents
1x rDrive RAID Storage unit
8x Removable Disk Modules
1x 40Gb/s Thunderbolt™ 3 cable
1x UL Power Cord
1x Quick Installation Guide
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Section 1: Hardware Installation
Hardware Overview
Panel Layout-Front View
LED Indicators
Disk Present: Solid blue
Disk Active LED: Flashing blue
Disk Failure LED: Solid red
Disk rebuilding/identifying LED: Flashing red
Power LED: Solid blue
Panel Layout-Rear View
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System Requirements
Windows system with a ThunderboltTM 3 (USB type-C) port or AIC card
Windows 8 or later
Enclosure Setup
1. Connect the rDrive 6628AW to the host system with the ThunderboltTM 3 cable
2. Connect the rDrive 6628AW to power and turn on the power switch
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Section 2: Setting Up Software for Windows Platforms
Driver Installation
Drivers provide a way for your operating system to communicate with your new hardware. Updating to
the latest available driver ensures your product benefits from the most recent performance, stability,
and compatibility improvements.
1. Obtain the latest driver software for the rDrive 6628AW from our website:
http://www.highpoint-tech.com/USA_new/series-rd6628aw-download.htm#nav_bottom
2. Locate the downloaded folder and run setup.exe
3. Follow the on screen steps to install the driver
Checking Your Driver Version
1. Right click the Windows logo on the bottom left of the screen
2. Select Device Manager
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3. Click on the Other Devices tab than right click than click on Update Driver Software
4. When this window pops up, click on Browse my computer for driver software
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5. Locate the driver files you downloaded and select the folder that corresponds with the Windows
OS you are using; x32 (32-bit) or x64 (64-bit).
6. Click on the Storage controllers tab
7. Right click on the RocketRAID 4520 SAS Controller and select Properties
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