HiBoost 4K Plus User manual

Boost Your Bars

User Manual

Plus Series

4K Plus

4K Plus Pro

10K Plus

10K Plus Pro

Table of Contents

Package Content ..............................................................................2

Introduction .....................................................................................2

How Signal Boosters Work...............................................................3

Pre-Installation Instructions.............................................................4

Signal Supervisor App Setup ............................................................6

Installation – Signal Supervisor Method..........................................7

Installation – LCD Display Method...................................................8

Optional Indoor Expansion Kit .......................................................13

Authorized Accessories List ...........................................................17

FCC and IC Statements...................................................................18

Technical Specifications.................................................................20

Return and Warranty Policies........................................................21

Package Content

Product Image

Product Name

4K Plus

4K Plus Pro

10K Plus

10K Plus Pro

Model

F10GI-5S-BTW

F15GI-5S-BTW

Coverage size

1K~4K Sq. FT

3K~6K Sq. FT

4K~10K Sq. FT

6K~12K Sq. FT

Indoor Cable

50ft Low-loss

HiBoost

200 Cable

50ft Low-loss

HiBoost

200 Cable

Outdoor Cable

50ft Low-loss

HiBoost

200 Cable

50ft Low-loss

HiBoost

200 Cable

50ft Low-loss

HiBoost

400 Cable

50ft Low-loss

HiBoost

400 Cable

Built in Antenna

Indoor Antenna

Wide-Band

Directional Panel

Antenna

Wide-Band

Directional Panel

Antenna

Outdoor Antenna

Outdoor Wide Band Directional Antenna

Available Indoor Antenna Expansion Kits

HiBoost Panel

Antenna Kit

NOTE: Available accessories can be purchased through HiBoost.com

Warning: Un-authorized antennas, cables, and/or coupling devices are

prohibited by new FCC rules. Please contact FCC for details: 1(888)-CALL-FCC

Introduction

Thanks again for purchasing HiBoost’s Plus Signal Booster. The Plus Series is a

collection of precision-engineered products that improve cellular reception

inside of homes and businesses by amplifying incoming and outgoing cell phone

signals.

The Plus booster features a built-in indoor antenna so that users can boost

signal directly from the unit within minutes of set up. The unit can also provide

the flexibility of doubling existing indoor coverage with a secondary antenna.

HiBoost’s exclusive cloud-based Signal Supervisor mobile application and LCD

display allow users to monitor the live status of HiBoost cell phone signal

boosters directly from the LCD display or remotely from a mobile device

anywhere at any time.

If there are any issues while installing a HiBoost cell phone signal booster,

please contact the HiBoost technical support team through the following

options:

24/7 Online Support: Create a ticket or chat via Signal Supervisor App

Phone: (972) 870-5666 (M-F from 9 am – 5 pm)

Email: support@hiboostusa.com

Website: www.hiboost.com

How HiBoost Signal Boosters Work

Pre-Installation Instructions

HiBoost’s Plus booster unit and antennas must be strategically placed in order

to perform and provide maximum coverage.

The Plus booster features a built-in indoor antenna and an expansion indoor

antenna port so users can customize their solution.

Note: The Plus booster can split amplified signal twice – please review the

antenna expansion methods for more information

The HiBoost Signal Supervisor app will allow users to communicate to the Plus

signal booster via Wi-Fi. It will also allow users to communicate with your

booster locally via Bluetooth connection. Once registered, the user can install,

optimize and remotely monitor the Plus signal booster. If there is no Wi-Fi or

Bluetooth connection, please reference the LCD installation method.

Note: Signal Supervisor enabled boosters must have access to a strong Wi-Fi

network – If Wi-Fi is not available, users can connect to the booster with

Bluetooth.

Professional Installation Tips:

•For a fast and optimize installation, it is strongly recommended that

users install HiBoost products using the Signal Supervisor mobile

application

•Completely read the user manual and gather all necessary tools,

material and accessories before installing the booster

•A “soft installation” is recommended before permanently mounting

any equipment – this technique will simplify the installation process by

allowing users to identify any potential installation issues beforehand

•The Signal Supervisor App integrates a tool that will help users locate

the best location for the outdoor antenna – ensure that there is at

least 20 ft of vertical separation between outdoor antenna and indoor

antennas (including the plus booster)

Built-in Antenna Method

Optional Antenna Methods

Signal Supervisor App Setup

Before installing the Signal Supervisor App, please have the booster unit that is

powered on and nearby.

Note: Turn on the Bluetooth feature enabled before attempting to register the

booster to the mobile device.

Step 1: Download the Signal Supervisor App

•The application is available for download through Apple’s App Store or

Google Play

Step 2: Create a New Account and Log-in

•Launch the app on your mobile device

•Select the HiBoost Server

•Log-in with an existing account or create a new one

Step 3: Register the Booster by adding a device on the home menu

Go to My Devices > Add a Device > Wi-Fi Network

If you do not have Wi-Fi, continue with the No Wi-Fi Network option to

connect via Bluetooth.

Note: Connecting to a Wi-Fi network is recommended for this installation

because Bluetooth is limited to a range of only 30 feet

Installation – Signal Supervisor Method

Log into the Signal Supervisor app and power on your booster before beginning

the installation process.

The “Quick installation Guide” can be found on the app and it will help guide

users through a fast and optimize installation.

Access the Quick Installation Guide after registering the booster or go to:

My Devices > Select the Booster > Device Details > Quick Install Guide

Follow the step-by-step instructions while installing and optimizing the booster

system.

Note: Please remember that if the booster is connected via Bluetooth, then

users are limited to a connection within a 30 feet radius from the booster

If there are any issues while installing a HiBoost cell phone signal booster,

please contact the HiBoost technical support team through the following

options:

24/7 Online Support: Create a ticket or chat via Signal Supervisor App

Phone: (972) 870-5666 (M-F from 9 am – 5 pm)

Email: support@hiboostusa.com

Website: www.hiboost.com

Installation – LCD Display Method

These are instructions that will allow users to install a Plus cell phone booster

using the LCD Display.

Before using this method, please take a moment to become familiar with the

LCD display, LED status indicators and control buttons on the booster.

Installation Overview

Before beginning the installation, it is important that users survey and plan

the layout of the cell phone signal booster system. Please review the following

instructions before attempting to install this system.

In this set up, the user will need to use the outdoor antenna to find the

strongest source of nearby cellular signal (generally in the direction of the

nearest cell phone tower). This will optimize the system by helping user install

the booster and antennas in the best position and direction.

A. Finding the Strongest Outdoor Signal

B. Install the Booster

C. Finalize the Installation

Part A) Finding the Strongest Outdoor Signal

The outdoor signal strength will affect performance. It is important that users

install the outdoor antenna in the right position, pointing at the strongest

source of signal or cell phone tower from the roof. It may help to narrow down

the location of the nearest cell phone tower by visiting www.cellreception.com

or www.antennasearch.com.

Gaining height may also help if users are in rural areas where cellular signal is

generally weaker. Two people may be required for a quick and effective

installation.

1. Connect the outdoor antenna to the booster

using the coaxial cable included in the kit –

push the cable firmly into the jack on both the

antenna and the booster, then turn the

connector sleeve clockwise until the connectors

are tight

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