H3C WX3000 Series User manual
H3C WX3000 Series Unified Switches
Installation Manual
Hangzhou H3C Technologies Co., Ltd.
Manual Version: 6PW100-20091215
Copyright © 2009, Hangzhou H3C Technologies Co., Ltd. and its licensors
H3C Technologies Co., Ltd., a subsidiary of 3Com Corporation.
All Rights Reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Hangzhou H3C Technologies Co., Ltd.
Trademarks
H3C, , Aolynk, , H3Care,
, TOP G, , IRF, NetPilot, Neocean, NeoVTL,
SecPro, SecPoint, SecEngine, SecPath, Comware, Secware, Storware, NQA, VVG, V2G, VnG, PSPT,
XGbus, N-Bus, TiGem, InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co.,
Ltd.
All other trademarks that may be mentioned in this manual are the property of their respective owners.
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
About This Manual
Organization
H3C WX3000 Series Unified Switches Installation Manual is organized as follows:
Chapter Contents
Chapter 1 Overview Introduces the characteristics and appearance of the H3C
WX3000 Series Unified Switches.
Chapter 2 Preparing for Installation
Specifies the environmental requirements for installing
the H3C WX3000 Series Unified Switches, presents
installation precautions, and introduces the installation
tools needed.
Chapter 3 Installing the Device
Introduces how to install the H3C WX3000 Series Unified
Switches, how to connect the power supply units, the
console cable, and the Ethernet cable, and how to verify
the installation.
Chapter 4 Starting and Configuring the
Device
Introduces how to start and configure the H3C WX3000
Series Unified Switches, which involves how to set up the
configuration environment, how to connect the console
cable, how to set the terminal parameters, and how to
power on the switch.
Chapter 5 Maintaining Software
Introduces how to maintain the software of the H3C
WX3000 Series Unified Switches, including BootWare
menu introduction, software updating, and password
recovery process.
Chapter 6 Troubleshooting
Introduces the problems that may occur during the
installation and startup processes of the H3C WX3000
Series Unified Switches and how to troubleshoot these
problems.
Appendix A Specifications of Optional
Interface Modules Introduces interface modules supported on the H3C
WX3000 Series Unified Switches.
Appendix B Installation of Lightning
Arrester for Network Interfaces Introduces how to install a lightning arrester for network
interfaces.
Appendix C Installation of Lightning
Arrester for AC Power Introduces how to install a lightning arrester for AC power.
Conventions
The manual uses the following conventions:
GUI conventions
Convention Description
Boldface Window names, button names, field names, and menu items are in
Boldface. For example, the New User window appears; click OK.
> Multi-level menus are separated by angle brackets. For example, File >
Create > Folder.
Symbols
Convention Description
Means reader be extremely careful. Improper operation may cause
bodily injury.
Means reader be careful. Improper operation may cause data loss or
damage to equipment.
Means a complementary description.
Related Documentation
In addition to this manual, each H3C WX3000 Series Unified Switches documentation set includes the
following:
Manual Description
H3C WX Series Access
Controller Products User
Manual
The operation manual provides a guide to the operations on the access
control engines of H3C WX3000 Series Unified Switches. It includes
Login Volume, Access Volume, IP Services Volume, IP Routing
Volume, IP Multicast Volume, QoS Volume, Security Volume, System
Volume, OAA Volume, WLAN Volume, and Acronyms.
The command manual elaborates on the operation commands for the
access control engines of H3C WX3000 Series Unified Switches. It
includes Command Index, Login Volume, Access Volume, IP Services
Volume, IP Routing Volume, IP Multicast Volume, QoS Volume,
Security Volume, System Volume, OAA Volume, and WLAN Volume
commands.
H3C WX3000 Series
Unified Switches
Switching Engine
Operation Manual
Provides a guide to the operations on the switching engines of H3C
WX3000 Series Unified Switches. It covers the configurations of
command line interfaces, login, VLAN, GVRP, basic port configuration,
MAC address table management, MSTP, 802.1x, AAA, ACL, QoS,
SNMP, RMON, NTP, and SSH.
H3C WX3000 Series
Unified Switches
Switching Engine
Command Manual
Elaborates on the operation commands for the switching engines of
H3C WX3000 Series Unified Switches. It covers the configuration
commands for command line interfaces, login, VLAN, GVRP, basic port
configuration, MAC table management, MSTP, 802.1x, AAA, ACL,
QoS, SNMP, RMON, NTP, and SSH.
H3C WX Series Access
Controller Products
WEB-Based
Configuration Manual
Describes the Web-based configuration functions of H3C WX3000
Series Unified Switches.
Obtaining Documentation and Technical Support
To obtain up-to-date documentation and technical support, go to http://www.h3c.com and select your
country or region. Depending on your selection, you will be redirected to either of the following websites:
At http://www.h3c.com
Documentation
Go to the following columns for different categories of product documentation:
[Products & Solutions]: Provides information about products and technologies, as well as solutions.
[Technical Support & Document > Technical Documents]: Provides several categories of product
documentation, such as installation and configuration.
[Technical Support & Document > Software Download]: Provides the documentation released with the
software version.
Technical Support
customer_service@h3c.com
http://www.h3c.com
At http://www.h3cnetworks.com
Documentation
1) Select Drivers & Downloads in the Support area.
2) Select Documentation for Type of File and select Product Category.
Technical Support
Register Your Product
Warranty and other service benefits start from the date of purchase, so it is important to register your
product quickly to ensure you get full use of the warranty and other service benefits available to you.
Warranty and other service benefits are enabled through product registration. Register your product at
http://www.h3cnetworks.com, go to Support, Product Registration. Support services are based on
accounts that you create or have authorization to access. First time users must apply for a user name
and password that provides access to a number of eSupport features including Product Registration,
Repair Services, and Service Request. If you have trouble registering your product, please contact
3Com Global Services for assistance.
Purchase Value-Added Services
To enhance response times or extend warranty benefits, contact 3Com or your authorized reseller.
Value-added services like ExpressSM and GuardianSM can include 24x7 telephone technical support,
software upgrades, onsite assistance or advance hardware replacement. Experienced engineers are
available to manage your installation with minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the success of your networking
projects. More information on 3Com maintenance and Professional Services is available at
http://www.h3cnetworks.com.
Contact your authorized reseller or 3Com for a complete list of the value-added services available in
your area.
Troubleshoot Online
You will find support tools posted on the web site at http://www.h3cnetworks.com/ under Support,
Knowledgebase. The Knowledgebase helps you troubleshoot H3C products. This query-based
interactive tool contains thousands of technical solutions.
Access Software Downloads
Software Updates are the bug fix / maintenance releases for the version of software initially purchased
with the product. In order to access these Software Updates you must first register your product on the
web site at http://www.h3cnetworks.com, go to Support,Product Registration.
First time users will need to apply for a user name and password. A link to software downloads can be
found at http://www.h3cnetworks.com, under Support, Drivers and downloads.
Software Upgrades are the software releases that follow the software version included with your
original product. In order to access upgrades and related documentation you must first purchase a
service contract from 3Com or your reseller.
Telephone Technical Support and Repair
To enable telephone support and other service benefits, you must first register your product at
http://www.h3cnetworks.com/
Warranty and other service benefits start from the date of purchase, so it is important to register your
product quickly to ensure you get full use of the warranty and other service benefits available to you.
When you contact 3Com for assistance, please have the following information ready:
zProduct model name, part number, and serial number
zProof of purchase, if you have not pre-registered your product
zA list of system hardware and software, including revision level
zDiagnostic error messages
zDetails about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA).
Products sent to 3Com, without authorization numbers clearly marked on the outside of the package,
will be returned to the sender unopened, at the sender’s expense. If your product is registered and
under warranty, you can obtain an RMA number online at http://www.h3cnetworks.com under
support, Repair & Replacement Request. First time users will need to apply for a user name and
password.
Contact Us
3Com offers telephone, e-mail and internet access to technical support and repair services. To access
these services for your region, use the appropriate telephone number, URL or e-mail address.
Find a current directory of contact information postedon the web site athttp://www.h3cnetworks.com
under Support, Technical Support Contact..
Documentation Feedback
We appreciate your comments.
Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the
proper storage, use and disposal of this product, national laws and regulations must be observed.
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