Guardian ProTec Setup guide

Your pendant has already been programmed by us.

It is working and ready to go!

Follow these steps so you will be ready in an emergency.

QUICK START USER GUIDE

Guardian

SAFETY PENDANTS

(a)

(b) (c)

Turn over this Page for answers to FAQ

READ THIS FIRST!

Step 1.

Turn your pendant on. Press the side button until it vibrates

(4-5 seconds), then release. The LED lights will ﬂash showing

that it is turning on. (See illustration 1)

Step 2.

Connect the lanyard to the ProTec. Unless you plan to carry

it in some other way. (See illustration 2)

Step 3.

Press the SOS button until it vibrates (2-3 seconds), then

release. A voice prompt will announce, “Your alarm has

been activated.Cancel by pressing the SOS button.”

(See illustration 3)

Step 4.

Cancel the Fall Detection by brieﬂy pressing the SOS button.

After a fall is detected, the ProTec will play a beep for a brief

period. The beeps will stop once the usercancels the alert by

pressing the SOS button brieﬂy (See illustration 3)

Step 5.

Recharge your ProTec by connecting the USB cable to

the wall plug and the other end to the ProTec cradle (See

illustrations 4, 5 and 6). When connected, the cradle will

have a red light and the Pendants LED lights will stay solid.

QUESTION RESPONSE

Is the Device ready to go?

What do the emergency contacts

need to do in an emergency?

How do I cancel the Fall Alert after

it starts beeping?

Why didn’t the Fall Detection

activate when they had a fall?

What do the lights mean?

How do I reprogram the device if

people’s phone numbers change?

Why didn’t the GPS work?

Why is my ProTec not charging?

Yes! Just turn it on and you’re good to go.

When they get a call from the ProTec, they need to:

• Answer the call

• Conﬁrm they can hear each other

• Go to their phone keypad

• Press 1

Press the SOS button once brieﬂy to cancel the Fall

Alert when you hear the beeping sound.

Due to the varied nature of falls, some falls may not

However, in the event of a fall, do not wait for the Fall

Alert beeps but press and hold the SOS button if you

are conscious.

Just call us! We can do this for you.

If you want to do it yourselves, go to the Useful Codes

page on the Full User Guide.

When in a shopping centre, crowded areas, rural/

regional areas, apartment complexes, under metal

roofs or thick concrete, the GPS satellites struggle to

ﬁnd the pendant.

The primary method of communicating location should

be via the 2-way communication during a phone call.

Check that everything is plugged in appropriately

(See front page). Regularly clean the 4 gold circles

on the back of the ProTec with alcohol wipes or multi-

purpose cleaner and a toothbrush to ensure a healthy

connection with the charging cradle.

The GREEN light shows information for:

•Phone Reception

The BLUE light shows information for:

•GPS and Battery

See LED Indicators (page 5) in the Full User Guide for

more speciﬁc information on each light’s meaning.

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