Grandstream Networks UCM P2000 User manual

For Warranty and RMA information, please visit www.grandstream.com

UCM P2000 IP PBX Appliance

Quick Installation Guide

Grandstream Networks, Inc.

126 Brookline Ave, 3rd Floor

Boston, MA 02215. USA

Tel : +1 (617) 566 - 9300

Fax: +1 (617) 249 - 1987

www.grandstream.com

Content

English..............................................................................1

简体中文..........................................................................5

1 2

The UCM P2000 is not pre-congured to support or

carry emergency calls to any type of hospital, law

enforcement agency, medical care unit (“Emergency

Service(s)”) or any other kind of Emergency Service.

You must make additional arrangements to access

Emergency Services. It is your responsibility to pur-

chase SIP-compliant Internet telephone service, prop-

erly congure the UCM P2000 to use that service, and

periodically test your conguration to conrm that it

works as you expect. If you do not do so, it is your re-

sponsibility to purchase traditional wireless or landline

telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNEC-

TIONS TO EMERGENCY SERVICES VIA THE UCM

P2000. NEITHER GRANDSTREAM NOR ITS OFFI-

CERS, EMPLOYEES OR AFFILIATES MAY BE HELD

LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS. YOU

HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR

CAUSES OF ACTION ARISING FROM OR RELAT-

ING TO YOUR INABILITY TO USE THE UCM P2000

TO CONTACT EMERGENCY SERVICES, AND YOUR

FAILURE TO MAKE ADDITIONAL ARRANGEMENTS

TO ACCESS EMERGENCY SERVICES IN ACCOR-

DANCE WITH THE IMMEDIATELY PRECEDING

PARAGRAPH.

PACKAGE CONTENTS:

• Do not attempt to open, disassemble, or modify the device.

• Do not use a third party power adapter.

• Do not expose this device to temperatures outside the range of 0 °C to +45 °C for

operating or -10 °C to +60 °C for storage.

• Do not expose this device to environment outside of the following humidity range:

10%-90% RH (non-condensing).

• Do not power cycle the device during system boot up or rmware upgrade. You

may corrupt rmware images and cause the unit to malfunction.

1x UCM P2000 1x RJ45 Cable 2x 12V Power Adapter

OVERVIEW:

UCM P2000 is an innovative IP PBX appliance designed to bring enterprise-grade

Unied Communications and Security Protection features to small-to-medium

businesses (SMBs) in an easy-to-manage fashion. Powered by an advanced

hardware platform and revolutionary software functionalities, UCM P2000 o󰀨ers

a breakthrough turnkey solution for converged voice, video, data, fax, security

surveillance, and mobility applications out of the box without any extra license

fees or recurring costs.

6x Screws2x Wall Mounts

PRECAUTIONS:

12V

1x Quick Installation Guide /

1x GPL License

3 4

CONNECTING THE UCM P2000:

Basic connections for intial setup:

1. Connect one end of a straight through RJ45 Ethernet cable into the WAN port of

the UCM P2000; connect the other end into the uplink port of an Ethernet switch/

hub.

2. Connect the 12V DC power adapter into the DC 12V power jack 1 on the back

of the UCM P2000. Insert the main plug of the power adapter into a surge-protect-

ed power outlet. (Connect the second power adapter into the DC 12V power jack

2 for failover purpose in case the rst one is down).

3. Wait for the UCM P2000 to boot up. The front LCD display will show the UCM’s

hardware information when the boot process is completed.

4. Once the UCM P2000 is successfully connected to the network via WAN port,

the Network LED indicator will be lit green, and an IP address will be shown on

the LCD display.

Optional connections depending on how the UCM P2000 is used:

1. PSTN Connection: connect PSTN lines from the wall jack to the UCM P2000

ports FXO ports.

2. Analog Line Connection: connect analog devices (phone and fax) to FXS ports.

3. T1/E1/J1 Line Connection: connect one end of the T1/E1/J1 cable provided

from the service provider into the T1/E1/J1 port of the UCM P2000; connect the

other end into the T1/E1/J1 wall jack.

USING THE UCM P2000 KEYPAD MENU:

1. Connect the computer to the same network as the UCM P2000.

2. Ensure the UCM P2000 is properly powered on and displays the IP address on

the LCD screen.

3. Open a web browser on the computer and enter the displayed IP address into

the search bar in the following format: http(s)://ipaddress:portnumber

4. The web portal should be shown (see gure below). Enter the default adminis-

trator credentials:

• Username: admin

• Password: Unique default password printed on the sticker.

5. For more detailed information on how to congure SIP extensions, PSTN con-

nections, SIP trunks, and other system settings via the web UI, please download

the UCM P2000 user manual here: http://www.grandstream.com/support/

1. Press “OK” key to start browsing menu options.

2. Press “Down” to browser di󰀨erent menu options. Press “OK” to select an entry.

3. In the menu option, select “Back” to go back to previous menu.

4. The LCD will return to default display after being idle in menu for longer than 20

seconds.

2x FXS Port

LAN Port

2x DC 12V Power Jack

2x FXO Port

SD Card Slot

USB Port

Reset

Ground

LCD

Navigation Keys

LED Indicators

T1/E1/J1 Port

Heartbeat

Port

WAN Port

CONFIGURING THE UCM P2000 VIA WEB GUI:

This product is covered by one or more of the U.S. patents (and any foreign pat-

ent counterparts thereto) identied at www.cmspatents.com.

5 6

UCM P2000不预设对医院，执法机构，医疗

中心(急救服务)以及各种紧急服务的紧急通话

服务。用户必须自行设定紧急通话功能。用户

必须自行购买SIP兼容的网络电话服务，正确

地设定UCM P2000使用该服务，并定期测试

您的配置以确保UCM P2000如预期工作，否

则请购买传统无线或有线电话服务来拨打紧急

通话。

Grandstream Networks 公司的UCM P2000不

支持紧急通话服务。Grandstream Networks

公司、其管理者和员工以及其相关机构对此所

造成的任何索赔、损失或者损害都不负有任何

法律追究责任。在此，您将无权对任何以及所

有由于无法通过UCM P2000拨打紧急电话以

及没有遵照前段文字描述而造成紧急通话失败

的事件提出诉讼。

设备包装清单:

1. 请不要拆卸或修改该设备。

2. 请不要使用第三方的电源适配器。

3. 请不要在超出0至45摄氏度的环境下使用该设备；请不要在超出-10至60摄氏度

的环境下存储该设备。

4. 请不要将设备暴露在超出相对湿度10%-90%范围外的环境下。

5. 请不要在设备启动未完成的时候或设备的软件升级过程中断开电源。如上所述

的操作会导致话机本身的程序损坏，进而造成设备无法启动。

UCM P2000主机（1台）网线（1根）电源适配器（2个）

产品概览:

UCM P2000是一款为中小型企业设计的融合通信与安全性能、管理便捷、兼具创

新的企业级IPPBX设备。它采用了先进的硬件平台和丰富的软件功能，无额外软

件Licence费用，为用户提供了集语音、视频、数据、传真、安全监控和移动设备

需求的统一解决方案。

螺丝（6个）

墙体支架工具（2个）

注意事项:

12V

快速安装手册（1本）/

GPL许可证（1本）

7 8

连接UCM P2000：

1.按“OK”键开始浏览菜单。

2.按“下”键浏览菜单各选项；按“OK”键选择菜单选项。

3.选择菜单中的“Back”选项返回上一级菜单。

4.在菜单中，若空闲状态停留20秒后，LCD将会回到默认显示。

使用UCM P2000菜单按键：

LED指示灯FXS端口（2个）

重置

接地端

USB端口

12V电源接口（2个） LAN端口

基本连接（可用于首次配置）：

1.将RJ45以太网线（网线类型：直通线）的一端连接UCM P2000的WAN端口，另

一端连接以太网交换机或集线器上行链接的RJ-45网络接口。

2.用12V电源适配器连接UCM P2000电源接口1和交流电源插座。用户可使用第二

个电源适配器将电源接口2也连接上，用于电源故障切换。

3.等待设备启动。启动完成后，UCM P2000的LCD显示屏上将会显示设备硬件信

息。

4.等待设备网络连接完成。连接成功后，UCM P2000的WAN端口LED指示灯将会

持续显示绿色，LCD将会显示设备IP地址。

可选连接（根据实际使用情况）：

1.PSTN连接：将PSTN电话线连接至UCM P2000的LINE端口（即FXO端口）。

2.模拟电话/传真连接：将模拟电话线或传真机线连接至UCM P2000的PHONE端

口（即FXS端口）。

3.T1/E1/J1连接：将服务提供商/运营商提供的T1/E1/J1线缆连接至UCM P2000

的 T1/E1/J1端口。

菜单按键

1.将电脑与UCM P2000连接至同一网络。

2.UCM P2000正常启动并成功连接网络后，在LCD上确认UCM P2000的IP地址。

3.在电脑的网络浏览器地址栏中，输入UCM P2000的IP地址。

4.UCM P2000网络登录界面如下图所示。默认用户名和密码均为“admin”。

通过网络界面配置UCM P2000：

FXO端口（2个）

T1/J1/E1端口

SD卡插槽 LCD显示屏

WAN端口心跳端口

5.登录后，用户可以在网络界面下配置SIP账号、PSTN连接、SIP中继、系统设定

等。欲获取更多详细信息，请在如下链接下载UCM P2000用户手册：

http://www.grandstream.com/support

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