Grandstream Networks GRP2614 User manual
In all EU member states, operation of 5150
- 5350 MHz is restricted to indoor use only.
Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor
Boston, MA 02215 USA
Voice: (617) 566-9300
Fax: (617) 249-1987
www.grandstream.com
For Warranty and RMA information, please visit
www.grandstream.com
GRP2614
Quick Installation Guide
Carrier-Grade HD IP Phone
~1~ ~2~
The GRP2614 is not pre-congured to support or
carry emergency calls to any type of hospital, law
enforcement agency, medical care unit (“Emergency
Service(s)”) or any other kind of Emergency Service.
You must make additional arrangements to access
Emergency Services. It is Your responsibility to pur-
chase SIP-compliant Internet telephone service, prop-
erly congure the GRP2614 to use that service, and
periodically test your conguration to conrm that it
works as You expect. If You do not do so, it is Your re-
sponsibility to purchase traditional wireless or landline
telephone services to access Emergency Services.
GRANDSTREAM DOES NOT PROVIDE CON-
NECTIONS TO EMERGENCY SERVICES VIA THE
GRP2614. NEITHER GRANDSTREAM NOR ITS
OFFICERS, EMPLOYEES OR AFFILIATES MAY
BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR
LOSS, AND YOU HEREBY WAIVE ANY AND ALL
SUCH CLAIMS OR CAUSES OF ACTION ARISING
FROM OR RELATING TO YOUR INABILITY TO USE
THE GRP2614 TO CONTACT EMERGENCY SER-
VICES, AND YOUR FAILURE TO MAKE ADDITION-
AL ARRANGEMENTS TO ACCESS EMERGENCY
SERVICES IN ACCORDANCE WITH THE IMMEDI-
ATELY PRECEDING PARAGRAPH.
EN
GRP2614 is a next generation enterprise IP Phone featuring 4
dual-color line keys (can be digitally programmed as up to 16 pro-
visionable BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4
programmable context-sensitive soft keys, 2.4” (320x240) addi-
tional screen dedicated to up to 24 multi-purpose keys, 1000M
network ports, integrated PoE, Wi-Fi and Bluetooth support, 3-way
conference and Electronic Hook Switch (EHS). The GRP2614 de-
livers superior HD audio quality, rich and leading-edge telephony
features, protection for privacy, and broad interoperability with
most 3rd party SIP devices and leading SIP/NGN/IMS platforms.
GRP2614 is the perfect choice for enterprise users looking for a
high quality, feature rich multi-line executive IP phone with ad-
vanced functionalities and performance.
PACKAGE CONTENTS:
OVERVIEW:
WARNING: Please DO NOT power cycle the GRP2614 during system
boot up or rmware upgrade. You may corrupt rmware images and
cause the unit to malfunction.
1x Phone Main Case 1x Handset
1x Phone Cord
1x Ethernet Cable
1x Phone Stand 1x 12V Power adapter
1x Quick Installation Guide
1x GPL license
PRECAUTIONS:
WARNING: Use only the power adapter included in the GRP2614 pack-
age. Using an alternative non-qualied power adapter may possibly
damage the unit.
12V
~3~ ~4~
PHONE SETUP:
Installing the phone (Wall Mount *sold separately):
1. Attach the wall mount spacers to the slot for wall mount spacers on the back
of the phone.
2. Attach the phone to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (See gure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold the
handset while the phone is mounted on the wall (See gure below).
Tab with exten-
sion up
Handset Rest
Tab with exten-
sion down
Slot for the wall
mount spacers
and phone
stand
To setup the GRP2614, follow the steps below:
1. Connect the handset and main phone case with the phone cord.
2. Connect the 12V DC output plug to the power jack on the phone; plug the
power adapter into an electrical outlet. If PoE switch is used in step 3, this
step could be skipped.
3. Network connection is possible via two methods which are described below:
• Using Ethernet:
Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a
router (LAN side of the router) using the Ethernet cable.
• Using WiFi:
- On LCD menu, navigate to “System→Network→WiFi settings” and enable
WiFi.
- Select “Scan” and GRP2614 will automatically start scanning within the
range.
- A list of WiFi networks will be displayed. Select the desired network, and if
required, enter the correct password to connect.
4. The LCD will display provisioning or rmware upgrade information. Before
continuing, please wait for the date/time display to show up.
5. Using the phone embedded web server or keypad conguration menu, you
can further congure the phone using either a static IP or DHCP.
For installing the phone on the table with the phone stand, attach the phone stand
to the bottom of the phone where there is a slot for the phone stand. (Upper half,
bottom part).
Installing the phone (Phone Stand):
PC Port
Power
Headset Port
Handset Port
CONNECTING THE PHONE:
Wall mount
Wall mount
Phone Stand
PHONE DESCRIPTION:
Send
Volume
Speaker
Line keys
Soft keys
Standard keypad
Menu/OK key Navigation keys
Message Waiting
Indicator
Message
Transfer
Hold
Headset
Mute
Kensington Lock
LAN Port
Conference
Phonebook
Multi-Purpose
keys
Right Key
Left Key
~5~
1. Ensure your phone is powered up and connected to the Internet.
2. Press and hold the “UP” button for 3 seconds to see the IP address.
3. Type the phone’s IP address in your PC browser.
4. Enter admin’s username and password to access the conguration menu.
(The factory default username is “admin” while the default random password
can be found on the sticker at the back of the unit).
1. Make sure the phone is idle.
2. Press the MENU key to access the keypad MENU to congure the phone.
3. Select MENU → Phone → SIP → Account to congure settings for SIP Proxy,
Outbound Proxy, SIP User ID, SIP Auth ID and SIP Password.
4. Follow MENU options to congure the basic features of the phone. For ex-
ample: the IP address if using a static IP. For details, please check GRP2614
User Manual.
5. Please contact your ITSP for additional settings that may be necessary to
congure the phone.
Congure the GRP2614 using the Keypad:
PHONE CONFIGURATION:
Congure the GRP2614 using a Web Browser:
Refer to online documents and FAQ for more detailed information:
http://www.grandstream.com/our-products
This product is covered by one or more of the U.S. patents (and any foreign patent
counterparts thereto) identied at www.cmspatents.com.
U.S. FCC Part 68 Regulatory Information
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label
that contains, among other information, the ACTA registration number and ringer equivalence
number (REN.) If requested, this information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be connected to the
telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in
response to an incoming call. In most, but not all areas, the sum of the REN’s should not
exceed five (5.0). To be certain of the number of devices that may be connected to the line, as
determined by the total REN’s contact the telephone company to determine the maximum
REN for the calling area.
This equipment cannot be used on the telephone company-provided coin service. Connection
to Party Line Service is subject to State Tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. If advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will
be advised of your right the file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make the necessary modifications in
order to maintain uninterrupted service.
If the trouble is causing harm to the telephone network, the telephone company may request
you to remove the equipment from the network until the problem is resolved.
This equipment uses the following USOC jacks: RJ45C.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this
device is connected. This is to avoid damaging the equipment caused by local lightening
strikes and other electrical surges.
Since this device has the HAC function, the earpiece is easy to absorb small, please take care
to avoid scratching.
If trouble is experienced with this equipment, please contact (Agent in the US):
Company Name: Grandstream Networks, Inc.
Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA
Tel: 1-617-5669300
Fax: 1-617-2491987
U.S. FCC Part 15 Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator& your body. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
Canada Regulatory Information
Operation of 5150-5250 MHz is restricted to indoor use only.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject
to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux
CNR d’Innovation, Sciences et Développement économique Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
CAN ICES-3 (B)/NMB-3(B)
EU Regulatory Information
Support Frequency Bands and Power:
WLAN/BT 2.4 GHz < 20 dBm;
WLAN 5.2 GHz < 23 dBm;
WLAN 5.3/ 5.6 GHz < 20 dBm;
The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as
follows:
Hereby, [Grandstream Networks, Inc.] declares that the radio equipment type [GRP2614] is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.grandstream.com
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