GE Cync CSWONBLBWF1NN User manual

Smart Wall Switch

3-Wire

Installation Guide

3-Wire Smart Switches & Dimmers

Models

CSWONBLBWF1NN

CSWONBLPWF1NN

CSWONBLTWF1NN

CSWDMOCBWF1NN

CSWDMBLBWF1NN

WARNING RISK OF ELECTRIC SHOCK

This product installation requires handling 120 volt wiring.

Follow each step carefully.

If you have any concerns handling wiring, hire a qualiﬁed

electrician. Ensure all work meets local and federal

regulations.

WARNING - This control must be installed with an external

isolating wall control/switch in series with the ungrounded

conductor, providing an air gap as per National Electrical

Code (NEC) ANSI/NFPA 70 article 404, and Canadian

Electric Code, Part 1 (CEC)

Simple DIY Set Up

STEP 1

Install your Smart Switch

STEP 2

Download the Cync App, powered by Savant,

on your smartphone

STEP 3

Add your Smart Switch to the Cync App

For set up help, visit gelighting.com/cync

GE and C by GE are trademarks of General Electric Company. Used under trademark license.

Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its aﬃliates.

Google and other related marks and logos are trademarks of Google LLC.

Compatibility Requirements

Rating 120V AC 60Hz

Neutral wire is not required

(Wire is usually white or grey and

is not required)

Ground wire is required

(Wire is usually green, green with

a yellow stripe, or copper)

Wi-Fi 802.11 b/g/n @ 2.4 GHZ is

required

Works with halogen,

incandescent, and LED bulbs,

including C by GE and Cync

Smart Bulbs

Not for use with ceiling fans

LED up to 1.25 amps (150 Watts)

Incandescent/halogen up to

5 amps (450 Watts)

Minimum Load 15 Watts

If you are using less than 15

Watts, non-dimmable LED bulbs,

or C by GE or Cync Smart Bulbs

on the circuit, you will need to

use the included Bulb Adaptor

Use the optional Fixture Adaptor

(available separately) where the

Bulb Adaptor will not ﬁt.

Contact Customer Support at

1-844-302-2943 for details.

! IMPORTANT NOTE ON 3WAY WIRING

Some lights have one wall switch, while others are controlled by two

or more wall switches (such as stair lights, which have a switch at

both the top and bottom of the stairs). If your lights have more than

one switch (called a 3-way), we’ve created other instructions for this

type of installation.

Let’s Do It

INCLUDED

YOU’LL NEED

On/Oﬀ Switch Wall Plate 4 Wire Nuts

Needle Nose Pliers

(recommended)

Voltage Tester

(recommended)

Approximately 30

minutes of your day

to install and set up

the switch

Phillips Screwdriver

Line/Load Line/Load Ground

Wire Labels

6 Phillips

Mounting Screws Bulb Adaptor

You Got This!

And we’re here to help.

For in-depth instructional videos and

a guided tour through the installation,

go to gelighting.com/cync.

NOTE: Please make sure your system is up-to-date, and you

update the ﬁrmware when prompted for the best experience.

BEFORE YOU DO ANYTHING!

Turn Oﬀ the Power!

STEP 1

Turn oﬀ the power for the switch

location at the circuit breaker box.

STEP 2

Test existing switch by toggling switch

on/oﬀ, ensuring lights do not turn on.

STEP 3

Now, follow these setup steps for a

single gang switch.

ON OFF

STOP!

What type of bulbs do you plan to use?

You may need to install a Bulb Adaptor.

Some installations require the included Bulb Adaptor to maintain Wi-Fi

connectivity and to ensure your switch and bulbs work together.

If your switch circuit includes a load of at least 15 Watts:

TYPE OF LIGHT BULB IS AN ADAPTOR REQUIRED?

Incandescent/Halogen No

Dimmable LEDs No

Non-Dimmable LEDs Yes

Cync or C by GE smart lights Yes

If your switch circuit does NOT include a load of at least 15 Watts:

TYPE OF LIGHT BULB IS AN ADAPTOR REQUIRED?

Incandescent/Halogen Yes

Dimmable LEDs Yes

Non-Dimmable LEDs Yes

Cync or C by GE smart lights Yes

Installing the Bulb Adaptor

If the Bulb Adaptor does not ﬁt your bulb or ﬁxture, you have other options:

• Replace your lights with incandescent, halogen, or dimmable LED light

bulbs that meet the 15 Watt minimum load requirement. See a list of

compatible bulbs at gelighting.com/cync

• Install our Fixture Adaptor to the actual ﬁxture in the ceiling. For install

instructions and where to get a C by GE or Cync Fixture Adaptor

(available separately), contact Customer Support at 1-844-302-2943

STEP 1

Twist the Bulb Adaptor onto the base of the

medium-base (E26) light bulb.

STEP 2

Screw the bulb and Adaptor into the ﬁxture.

NOTE: Only one Bulb Adaptor is needed per

switch, even if there are multiple light bulbs

on the circuit. If installing in a recessed can

application, you may need to adjust the

recessed can depth to ensure the bulb is ﬂush.

Remove Your Old Switch

STEP 1

Remove the existing wall plate and switch from the wall.

STEP 2

Use voltage tester on the black wires to conﬁrm power to

the switch is oﬀ (recommended).

STEP 3

Before disconnecting the wires from the wall, label each

with the provided wire labels.

Ground wire is required. If you don’t have this wire,

the Cync or C by GE Smart Switch is not compatible.

STEP 4

Disconnect wires and remove existing switch.

Line/Load Line/Load Ground

Wire Labels

Connect the Wires

STEP 1

Connect the ﬁrst line/load (black)

wire on the switch to the line or

load (black label) wire from the

wall.

STEP 2

Connect the second line/load

(black) wire on the switch to the

line or load (black label) wire from

the wall.

STEP 3

Connect the ground (green)

wire on the switch with the ground

(green label) wire from the wall.

STEP 4

Cap the 3-way/multi-way traveler

wire (if applicable).

For 3-way switch setup, visit

gelighting.com/cync

Attention: Incorrectly

connecting the ground wire

from the wall to the ground

wire on the switch will

damage the product.

STEP 5

Cap the neutral wire from the wall

(if applicable). Neutral wire is not

required to operate this switch.

NOTE Both black wires on the switch are interchangeable and can be

connected to either the load or line wire from the wall.

3/4 inch

USING WIRE NUTS

1. Insert wires into wire nut.

2. Turn wire nut clockwise.

3. Pull gently on wires to test connection.

Fit Wires Into Wall Box

STEP 1

Neatly push the wires

back into the box,

rotating the switch so it’s

oriented according to the

image, and the arrow on

the switch is pointing up.

Secure the Smart Switch

STEP 1

Using a Phillips screwdriver

and the screws provided,

secure the switch to the

wall until level and ﬂush.

Then snap the faceplate

cover onto the bracket.

If using your existing

wall plate, you may need

to replace the existing wall

plate screws with the short

screws provided.

Turn the Power Back On

TIP To enable the full experience,

you’ll need to set up all your products

in the Cync App. If you’ve set up C by

GE or Cync bulbs in the Google Home

app, visit gelighting.com/cync for

unpairing instructions.

STEP 1

After the switch is secured and the

faceplate is mounted, turn the power

back on at the circuit breaker box.

STEP 2

The light ring will ﬂash blue indicating

the device is wired correctly and the

device is in setup mode. Press any

button on the switch to enable setup

mode if setup mode times out.

ON OFF

TROUBLESHOOTING

LED indicator light or light ring will ﬂash blue until the switch is added

to the Cync App.

LED indicator light or light ring will not illuminate if wired incorrectly

or if the switch circuit does not meet the speciﬁed load requirements.

If lights don’t turn on:

STEP 1

Check that power to the switch

is on at the breaker.

STEP 2

Turn power oﬀ at the breaker,

return to the switch to conﬁrm

the wires are securely and

properly wired according to the

installation guide.

STEP 3

Go to gelighting.com/cync for

more troubleshooting.

If lights ﬂicker, experience

intermittent power loss, or

won’t completely turn oﬀ:

STEP 1

Be sure to select the correct

bulb type in the Cync App.

STEP 2

Your installation may require

a Bulb/Fixture Adaptor or

a diﬀerent bulb type. See

pages 9-10 for more details or

visit gelighting.com/cync for

troubleshooting help.

Congratulations!

You’ve completed the Smart Switch installation

STEP 1

Install your Smart Switch

STEP 2

Download the Cync App, powered by Savant,

on your smartphone

STEP 3

Add your Smart Switch to the Cync App

STEP 4

Easily connect your Smart Switch to your

Amazon Alexa- or Hey Google-enabled

device in the Cync App

Click settings in the Cync App. Then click the voice assistant

you’d like to enable and follow the in-app setup instructions.

AMAZON ALEXA

To set up, open the Alexa app, search for the Cync skill,

follow the setup instructions.

TRY THIS...

Alexa, turn oﬀ the living room.

Alexa, turn on the bedroom.

HEY GOOGLE

To set up, open the Hey Google or Google Home app,

search for the Cync action, follow the setup instructions.

TRY THIS...

Hey Google, turn on the lights.

Hey Google, good morning.

Hey Google, I’m leaving.

For set up help, visit gelighting.com/cync

GE and C by GE are trademarks of General Electric Company. Used under trademark license.

Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its aﬃliates.

Google and other related marks and logos are trademarks of Google LLC.

Simple Set Up Using the CYNC App

Unlock full features and connect to other CYNC devices Enable Your Voice Assistant

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