Fujitsu ETERNUS CS800 User manual

ETERNUS CS800 V3.2

User Guide

English

ETERNUS CS800

User Guide

V3.2

Edition October 2015

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Certified documentation according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and user-friendliness, this documentation was created

to meet the regulations of a quality management system which complies with the requirements of the

standard DIN EN ISO 9001:2008.

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All hardware and software names used are trademarks of their respective manufacturers.

Contents

Contents 5

1 Introduction 11

1.1 Preface 11

1.1.1 Support and Help 13

1.1.2 Technical Support 14

1.1.3 Customer Service 15

1.2 Important Information 16

1.2.1 Safety Instructions 16

1.2.2 Before Starting Up 16

1.2.3 Installation and Operation 17

1.2.4 Working with CDs/DVDs and CD/DVD Drives 18

1.2.5 Laser Information 19

1.2.6 Batteries 19

1.2.7 Modules with Electrostatic-Sensitive Devices 20

1.2.8 Notes on Cleaning the Devices 20

1.2.9 Other Important Information 21

1.2.10 FCC Class a Compliance Statement 21

1.2.11 Notes on Installing Devices in the Rack 23

1.2.12 Environmental Protection 23

1.3 Typographic Conventions 25

2 System Description 27

2.1 Overview 28

2.1.1 Disk-Based Backup Appliance 28

2.1.2 Advanced Data Deduplication Increasing Disk Retention for Backup Data 28

2.1.3 Remote Replication of Backup Data Providing Automated Disaster Recovery

Protection 28

2.1.4 Configurable Storage Presentation 28

2.2 Features and Benefits 29

2.3 What’s New in ETERNUS CS800 S6 with Software V3.2 30

2.3.1 ETERNUS CS800 S6 Hardware 30

2.3.2 ETERNUS CS800 S6 V3.2 Software 30

2.4 Components ETERNUS CS800 S6 System 30

2.4.1 Entry 31

2.4.2 Scale 32

2.4.3 Capacity of ETERNUS CS800 S6 Configurations 33

ETERNUS CS800 5

Content

2.5 Data Reduction 34

2.5.1 Data Deduplication 34

2.5.2 Compression 34

2.6 Space Reclamation 35

2.7 Remote Replication 35

2.8 Storage Presentation 36

2.8.1 Virtual Tape Storage 36

2.8.2 Network Attached Storage (NAS) 37

2.8.3 CIFS Protocol 37

2.8.4 NFS Protocol 38

2.8.5 OpenStorage (OST) 39

2.9 Path to tape (PTT) 39

2.10 ETERNUS CS800 Advanced Reporting 40

2.11 Network Configuration 40

3 Hardware Description 43

3.1 Server 43

3.1.1 Server Front View 43

3.1.2 Server Rear View - Connectors and Indicators 48

3.1.3 Connecting the servers to the mains 52

3.1.4 ETERNUS CS800 S6 - Entry System 54

3.1.4.1 PCI Cards for ETERNUS CS800 S6 Entry 54

3.1.5 ETERNUS CS800 S6 - Scale System 58

3.1.5.1 PCI Cards for ETERNUS CS800 S6 Scale 58

3.1.6 Indicators on the PCI Cards 59

3.2 Storage Modules 61

3.2.1 ETERNUSJX40 S2 Front View 61

3.2.2 ETERNUS JX40 S2 Rear View 62

3.2.3 ETERNUS DX100 S3 Base Module - Front View 65

3.2.4 ETERNUS DX100 S3 Base Module - Rear View 67

3.2.5 ETERNUS DX100 S3 Expansion Modules - Front View 70

3.2.6 ETERNUS DX100 S3 Expansion Modules - Rear View 71

3.3 Hard Drive Carrier 74

3.4 Turning On and Shutting Down the System 76

3.5 Locating the Serial Number 77

6 ETERNUS CS800

4 Rack Requirements 79

5 Installing the ETERNUS CS800 S6 Modules 81

5.1 Locating the Mounting Position 82

5.2 Installing the components in the rack 85

5.2.1 Installation of the Server Module in a PRIMECENTER Rack 85

5.2.2 Installing a Storage Module in the Rack 89

5.3 Cabling the ETERNUS CS800 S6 System 92

5.3.1 Entry System without ETERNUSJX40 S2 Option 94

5.3.2 Entry System with ETERNUSJX40 S2 Option 96

5.3.3 Scale System 100

6 Initial Configuration, Connecting with the Network 107

6.1 Switching on the System 107

6.2 Connecting the Notebook with the Server 109

6.3 Running the Getting Started Wizard 110

6.3.1 Login, Welcome, License Agreement 110

6.3.2 Access Control 113

6.3.3 Network Configuration 114

6.3.4 Date & Time 128

6.3.5 Confirm Settings & Reboot 130

7 Remote Management 133

7.1 Remote Management Overview 133

7.2 Accessing Remote Management 133

7.3 The Remote Management Console 137

8 Configuration Wizards 145

8.1 Configuration Wizards Overview 145

8.2 NAS Wizard 147

8.3 VTL Wizard 155

8.4 OST Wizard 162

8.5 Replication Wizard 169

8.6 Email Alerts Wizard 176

8.7 AIS Connect 181

9 Home Page 185

9.1 Home Page Overview 185

9.2 System Overview 186

9.3 Disk Usage 187

9.4 Data Reduction Statistics 189

ETERNUS CS800 7

Content

9.5 Replication 191

9.6 Current Activity 194

10 Configuration 199

10.1 Configuration Overview 199

10.2 NAS Configuration 200

10.2.1 NAS Summary 200

10.2.2 Windows Domain 207

10.2.3 Share Access 210

10.2.4 Advanced Setting 215

10.3 VTL Configuration 216

10.3.1 Partitions 216

10.3.1.1 Partitions Summary 217

10.3.2 Media 224

10.3.3 Remote Host Access 233

10.4 OST Configuration 241

10.4.1 Replicating OST Data 241

10.4.2 Storage Servers 244

10.4.3 LSU 252

10.4.4 Manage Users 259

10.4.5 Manage Remote Users 261

10.4.6 Target IP Mapping 265

10.4.7 ETERNUS CS800 Accent 268

10.4.8 OST Client Plug-In 269

10.5 Replication Configuration 270

10.6 PTT Configuration 280

10.6.1 Physical Device Discovery 280

10.6.2 Backup Application Specific 282

10.7 Scheduler 286

10.8 Notifications 294

10.8.1 Email 294

10.8.2 SNMP 305

10.8.3 AIS Connect 315

10.9 System 319

10.9.1 Network 319

10.9.2 Date & Time 334

10.9.3 Security 337

10.9.4 FC Initiators and Targets 358

8 ETERNUS CS800

10.10 Contacts 359

10.10.1 Company 359

10.10.2 Primary and Secondary 360

11 Replication 363

11.1 ETERNUS CS800 Replication Overview 363

11.2 Replication Send 371

11.3 Receive NAS 381

11.4 Receive VTL 392

11.5 Actions 403

11.6 Reports 406

12 Status 407

12.1 ETERNUS CS800 Overview 407

12.2 Hardware 407

12.3 Performance 414

12.4 Disk Usage 421

12.5 VTL Status 423

12.6 OST Status 428

12.7 Activity Log 429

13 Alerts 433

13.1 ETERNUS CS800 Alerts Overview 433

13.2 Admin Alerts 433

13.3 Service Tickets 434

14 Utilities 441

14.1 ETERNUS CS800 Utilities Overview 441

14.2 Diagnostics 441

14.3 Analyzer 446

14.4 Space Reclamation 449

14.5 Secure Shred 452

14.6 Software Upgrades 454

14.7 Reboot & Shutdown 457

15 Troubleshooting 459

15.1 General Troubleshooting Actions 459

15.1.1 Viewing Service Tickets 459

15.1.2 Checking Hardware Status 460

15.1.3 Downloading a System Diagnostics File 460

15.2 Common Problems and Solutions 460

ETERNUS CS800 9

Content

15.2.1 Start-up Problems 461

15.2.2 Hardware Problems 461

15.2.3 Ethernet Network Problems 463

15.2.4 Replication Problems 465

15.2.5 Temperature Problems 466

16 Removal Replacement Procedures CRUs 467

16.1 ETERNUS CS800 S6 Hardware 467

16.1.1 Hard Disk Drive 470

16.1.2 HDD Removal and Replacement Procedures 471

16.2 Storage Subsystem 473

17 Storage Expansion 477

17.1 Storage Expansion - Entry 477

17.1.1 Procedure of Storage Expansion starting with 8TB 478

17.1.2 Procedure of Storage Expansion starting with 16TB 478

17.1.3 Procedure of Storage Expansion starting with 24TB or more 479

17.2 Storage Expansion - Scale 483

18 System Specifications S6 489

18.1 Additional Specifications 492

19 Integration in Firewall Environments 495

20 ETERNUS CS800 3.2 Open-Source Software 497

Index 601

10 ETERNUS CS800

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