Fujitsu ETERNUS CS800 S6 User manual

English

ETERNUS CS800 S6

User Guide

V3.2.7

Edition April 2017

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requirements of the standard DIN EN ISO 9001:2008.

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All hardware and software names used are trademarks of their respective manufacturers.

Content

Contents

1 Introduction 9

1.1 Preface 9

1.1.1 Support and Help 12

1.1.2 Technical Support 12

1.1.3 Customer Service 12

1.2 Important Information 14

1.2.1 Safety Instructions 14

1.2.2 Before Starting Up 14

1.2.3 Installation and Operation 15

1.2.4 Working with CDs/DVDs and CD/DVD Drives 16

1.2.5 Laser Information 17

1.2.6 Batteries 17

1.2.7 Modules with Electrostatic-Sensitive Devices 18

1.2.8 Notes on Cleaning the Devices 18

1.2.9 Other Important Information 19

1.2.10 FCC Class a Compliance Statement 19

1.2.11 Notes on Installing Devices in the Rack 21

1.2.12 Environmental Protection 21

2 System Description 24

2.1 Overview 25

2.1.1 Disk-Based Backup Appliance 25

2.1.2 Advanced Data Deduplication Increasing Disk Retention for Backup Data 25

2.1.3 Remote Replication of Backup Data Providing Automated Disaster Recovery Protection 25

2.1.4 Configurable Storage Presentation 25

2.2 Features and Benefits 26

2.3 What’s New in ETERNUS CS800 S6 with Software V3.2.7 27

2.3.1 ETERNUS CS800 S6 Hardware 27

2.3.2 ETERNUS CS800 S6 V3.2.7 Software 27

2.4 Components ETERNUS CS800 S6 System 27

2.4.1 Entry 28

2.4.2 Scale 29

2.4.3 Capacity of ETERNUS CS800 S6 Configurations 30

2.5 Data Reduction 30

ETERNUS CS800 3

Content

2.5.1 Data Deduplication 31

2.5.2 Compression 31

2.6 Space Reclamation 32

2.7 Remote Replication 32

2.8 Storage Presentation 33

2.8.1 Virtual Tape Storage 33

2.8.2 Network Attached Storage (NAS) 34

2.8.2.1 CIFS/SMB Protocol 34

2.8.2.2 NFS Protocol 35

2.8.2.3 Application Specific Protocol 35

2.8.3 OpenStorage (OST) 35

2.9 Path to tape (PTT) 36

2.10 ETERNUS CS800 Advanced Reporting 37

2.11 Network Configuration 37

3 Hardware Description 39

3.1 Server 40

3.1.1 Server Front View 40

3.1.2 Server Rear View - Connectors and Indicators 43

3.1.3 Connecting the servers to the mains 47

3.1.4 ETERNUS CS800 S6 - Entry System 50

3.1.4.1 PCI Cards for ETERNUS CS800 S6 Entry 50

3.1.5 ETERNUS CS800 S6 - Scale System 54

3.1.5.1 PCI Cards for ETERNUS CS800 S6 Scale 54

3.1.6 Indicators on the PCI Cards 55

3.2 Storage Modules 57

3.2.1 ETERNUSJX40 S2 Front View 57

3.2.2 ETERNUS JX40 S2 Rear View 58

3.2.3 ETERNUS DX100 S3 Base Module - Front View 60

3.2.4 ETERNUS DX100 S3 Base Module - Rear View 62

3.2.5 ETERNUS DX100 S3 Expansion Modules - Front View 65

3.2.6 ETERNUS DX100 S3 Expansion Modules - Rear View 66

3.3 Hard Drive Carrier 70

3.4 Turning On and Shutting Down the System 72

3.5 Locating the Serial Number 73

4 Rack Requirements 74

5 Installing the ETERNUS CS800 S6 Modules 76

5.1 Locating the Mounting Position 77

ETERNUS CS800 4

Content

5.2 Installing the components in the rack 80

5.2.1 Installation of the Server Module in a PRIMECENTER Rack 80

5.2.2 Installing a Storage Module in the Rack 84

5.3 Cabling the ETERNUS CS800 S6 System 87

5.3.1 Entry System without ETERNUSJX40 S2 Option 89

5.3.2 Entry System with ETERNUSJX40 S2 Option 91

5.3.3 Scale System 94

6 Initial Configuration, Connecting with the Network 99

6.1 Switching on the System 100

6.2 Connecting the Notebook with the Server 101

6.3 Running the Getting Started Wizard 102

6.3.1 Login, Welcome, License Agreement 102

6.3.2 Access Control 104

6.3.3 Network Configuration 106

6.3.4 Date & Time 119

6.3.5 Confirm Settings & Reboot 120

7 Remote Management 122

7.1 Remote Management Overview 122

7.2 Accessing Remote Management 122

7.3 The Remote Management Console 126

8 Configuration Wizards 132

8.1 Configuration Wizards Overview 132

8.2 NAS Wizard 134

8.3 VTL Wizard 140

8.4 OST Wizard 146

8.5 Replication Wizard 152

8.6 Users Wizard 158

8.7 Email Alerts Wizard 165

8.8 AIS Connect 170

9 Home Page 174

9.1 Home Page Overview 174

9.2 System Overview 175

9.3 Disk Usage 176

9.4 Data Reduction Statistics 178

9.5 Replication 180

ETERNUS CS800 5

Content

9.6 Current Activity 183

10 Configuration 187

10.1 Configuration Overview 187

10.2 NAS Configuration 188

10.2.1 NAS Summary 188

10.2.2 Windows Domain 195

10.2.3 Share Access 198

10.2.4 Advanced Setting 203

10.3 VTL Configuration 203

10.3.1 Partitions 204

10.3.1.1 Partitions Summary 204

10.3.2 Media 211

10.3.3 Remote Host Access 220

10.4 OST Configuration 227

10.4.1 Replicating OST Data 228

10.4.2 Storage Servers 230

10.4.3 LSU 238

10.4.4 Manage Remote Users 245

10.4.5 Target IP Mapping 247

10.4.6 ETERNUS CS800 Accent 250

10.5 Replication Configuration 251

10.6 PTT Configuration 260

10.6.1 Physical Device Discovery 261

10.7 Scheduler 262

10.8 Notifications 270

10.8.1 Email 270

10.8.2 SNMP 279

10.8.3 AIS Connect 289

10.9 System 292

10.9.1 Network 293

10.9.2 Date & Time 307

10.9.3 Security 308

10.9.4 Manage Users 331

10.9.5 Client Plug-Ins 334

10.9.6 FC Initiators and Targets 335

10.10 Contacts 337

10.10.1 Company 337

ETERNUS CS800 6

Content

10.10.2 Primary and Secondary 338

11 Replication 340

11.1 ETERNUS CS800 Replication Overview 340

11.2 Replication Send 347

11.3 Receive NAS 356

11.4 Receive VTL 367

11.5 Actions 377

11.6 Reports 380

12 Status 381

12.1 ETERNUS CS800 Overview 381

12.2 Hardware 381

12.3 Performance 387

12.4 Disk Usage 393

12.5 VTL Status 396

12.6 Accent Status 400

12.7 OST Status 402

12.8 Activity Log 404

13 Alerts 407

13.1 ETERNUS CS800 Alerts Overview 407

13.2 Admin Alerts 407

13.3 Service Tickets 408

14 Utilities 415

14.1 ETERNUS CS800 Utilities Overview 415

14.2 Diagnostics 415

14.3 Analyzer 420

14.4 Space Reclamation 423

14.5 Secure Shred 425

14.6 Software Upgrades 427

14.7 Reboot & Shutdown 430

15 Troubleshooting 432

15.1 General Troubleshooting Actions 432

15.1.1 Viewing Service Tickets 432

15.1.2 Checking Hardware Status 433

15.1.3 Downloading a System Diagnostics File 433

ETERNUS CS800 7

Content

15.2 Common Problems and Solutions 433

15.2.1 Start-up Problems 434

15.2.2 Hardware Problems 434

15.2.3 Ethernet Network Problems 436

15.2.4 Replication Problems 438

15.2.5 Temperature Problems 438

16 Removal Replacement Procedures CRUs 440

16.1 ETERNUS CS800 S6 Hardware 441

16.1.1 Hard Disk Drive 443

16.1.2 HDD Removal and Replacement Procedures 445

16.2 Storage Subsystem 447

17 Storage Expansion 450

17.1 Storage Expansion - Entry 450

17.1.1 Procedure of Storage Expansion starting with 8TB 450

17.1.2 Procedure of Storage Expansion starting with 16TB 451

17.1.3 Procedure of Storage Expansion starting with 24TB or more 452

17.2 Storage Expansion - Scale 456

18 System Specifications S6 461

18.1 Additional Specifications 464

19 Integration in Firewall Environments 466

20 ETERNUS CS800 Open-Source Software 468

Index 556

ETERNUS CS800 8

1 Introduction

1.1 Preface

This manual introduces the FUJITSU Storage ETERNUS CS800 enhanced data protection

system and provides information about:

lFeatures and hardware

lInstallation

lSystem operations

lConfiguration

lWeb interface

lBasic troubleshooting

lBasic spare parts replacement procedures

This manual applies to the ETERNUS CS800 V3.2.7 software which supports the

ETERNUS CS800 S6 hardware. For hardware related topics for an ETERNUS CS800

S2/S3/S4/S5 system, please continue to use the appropriate manual.

Audience

This manual is written for ETERNUS CS800 system operators and system administrators.

It is useful for the audience to have a basic understanding of Linux.

Document organization

Following is a brief description of chapter contents.

lChapter "Important Information" on page 14 provides essential information regarding

safety when working on your ETERNUS CS800.

lChapter "System Description" on page 24 provides an overview of the ETERNUS CS800

system.

lChapter "Hardware Description" on page 39 describes the hardware components of the

ETERNUS CS800 system and instructions for turning on/off the system.

lChapters "Rack Requirements" on page 74 ,"Installing the ETERNUS CS800 S6 Modules"

on page 76 and chapter "Initial Configuration, Connecting with the Network" on page

99 describe all steps to install the hardware for the ETERNUS CS800 S6 system and the

initial software configuration.

ETERNUS CS800 9

1.1 Preface

lChapter "Remote Management" on page 122 describes how to use the management

pages to control the system remotely, and gives an overview over the management

pages.

lChapter "Configuration Wizards" on page 132 describes how to use the wizards that

provide guidance for setting up the ETERNUS CS800.

lChapter "Home Page" on page 174 describes the information that appears on the

Home page of the remote management console.

lChapter "Configuration" on page 187 describes in detail the configuration of the

system.

lChapter "Replication" on page 340 describes the remote replication capabilities of the

ETERNUS CS800.

lChapter "Status" on page 381,"Alerts" on page 407 and "Utilities" on page 415

describe the ETERNUS CS800 system management pages related to the menu items

Status, Alerts, and Utilities.

lChapter "Troubleshooting" on page 432 describes problems you may face and how to

resolve them.

lChapter "Removal Replacement Procedures CRUs" on page 440 describes how the

Customer can exchange Customer Replaceable Units.

lChapter "Storage Expansion" on page 450 describes how additional storage modules

are introduced into an existing ETERNUS CS800 system.

lChapter "System Specifications S6" on page 461 provides technical data.

lChapter "Integration in Firewall Environments" on page 466 provides a summary of

firewall ports, which must be opened for correct function of the ETERNUS CS800.

lChapter "ETERNUS CS800 Open-Source Software" on page 468 provides Open-Source

Code.

Notational conventions

This manual uses the following conventions:

A note emphasizes important information related to the main topic.

CAUTION!

A caution indicates potential hazards to equipment or data.

WARNING!

A warning indicates potential hazards to personal safety.

Data sizes are reported in base 1000 rather than base 1024.

For example: 1 GB = 1,000,000,000 bytes, 1 TB = 1,000,000,000,000 bytes

ETERNUS CS800 10

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