Fortinet FortiToken-400 User manual

QuickStart Guide

FIDO is an evolution of user authentication for online access. It is also known as passwordless authentication. FIDO is an open standard

that was developed by the FIDO Alliance and the World Wide Web Consortium. FIDO is a lightweight approach to asymmetric public-key

cryptography that extends the security benefits of public-key cryptography to a wider array of applications, domains, and devices. FIDO is

designed to reduce (or remove) password usage, to avoid the sharing of secrets, and to create a path toward using a single credential for

authenticating to multiple service providers such as websites and mobile services.

FortiToken-400

FortiToken 400 is our all-in-one USB security key that can be used for multi-factor

authentication (MFA) or passwordless login when using online services, device

supports FIDO U2F and FIDO2 protocols. It reduces reliance on passwords while

increasing security and protecting user privacy. FIDO2 eliminates passwords

entirely. During the authentication process, you will see the blinking green LED on

your security key, simply enter your PIN associated with the key and press the

button to sign in.

What is Fast IDentity Online or FIDO?

Package Contents

Your package contains the following:

•FortiToken 400 Unit(s)

•FortiToken-400 Quick Start Guide

PIN Management for FTK-400

Windows:

You can manage the PIN on your FortiToken-400 Security Key through your Windows 10 account settings

1. To set up the PIN, please use Windows 10 with the latest update, and type Sign-In options in the left-bottom search bar

2. Click on Security Key > Manage

3. Follow the on screen instructions to setup the PIN for your security key

4. You can follow the same steps to change/reset your PIN

macOS/Linux:

You can manage the PIN on your FotiToken-400 directly in Chrome browser if you're on macOS or Linux

1. In Chrome browser, click on the three dots next to your profile, then click Settings.

2. On the sidebar menu, click Privacy and security. Under Privacy and Security, click Security, then click Manage security

keys.

3. Follow the on screen instructions to setup the PIN for your security key

4. You can follow the same steps to change/reset your PIN

4. Now select FortiToken section to manage your multi-factor settings

3. Login to the portal by providing your username and password

5. Click on Add FIDO Key under MFA Registration section

6. Provide appropriate name to your new FIDO key

•Admin has enabled FIDO for individual users

•FAC Self-Service portal as been enabled with FIDO registration

Note: Please refer to the FortiAuthenticator admin guide for further details.

Steps to be performed by end user:

FIDO Security Key (FTK - 400) Self Registration on FortiAuthenticator (FAC)

Pre-requisites:

1. Obtain a FIDO KEY

2. Access FAC Self Service Portal from your browser

7. Click OK on the security popup box which grants permission

8. When prompted, insert your security key and press the button when it's blinking

9. If prompted again, click OK to continue

10. On Windows machine, you may get a popup for a security key PIN. Please insert your Windows

PIN number to proceed

11.11. You have successfully registered your FIDO key and you can see it under Manage your FIDO keys menu.

Visit these links for more information and documentation for your Fortinet product:

• Technical Documentation: http://docs.fortinet.com

• Knowledge Base: http://kb.fortinet.com

• Technical Support: https://support.fortinet.com

• Training Services: http://training.fortinet.com

Products mentioned in this document are trademarks or registered trade-

marks of their respective holders.

Regulatory Compliance: FCC Class A Part 15, / CE Mark

April 20, 2022

33-000-777120-20220420

General Information

•You are not required to enter a PIN for google accounts because google accounts only use U2F for

authentication which does not need a PIN.

•You may use the Windows Sign-on options to set a PIN value other than “888888” and try again, it should

respond with a PIN error when a PIN is required.

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