Fisher & Paykel DD247 User manual

NZ AU GB IE US CA

Service Manual

DishDrawer®

DD607 & DD247

Fisher & Paykel Appliances Ltd U.K

Maidstone Road

Kingston

Milton Keynes

Buckinghamshire

England, MK10 0BD

tel: 0845 066 2200

fax: 0845 331 2360

email: customer.care@sherpaykel.co.uk

Fisher & Paykel Appliances

Unit D2

North Dublin Corporate Park

Swords

Co Dublin

Ireland

tel: 1800 625 174

fax: 1800 635 012

email: customer.care@sherpaykel.ie

Fisher & Paykel Appliances Inc.

5900 Skylab Rd,

Huntington Beach

California, CA92647

USA

tel: 888 936 7872

email: customer.care@sherpaykel.com

Fisher & Paykel Appliances Ltd

PO Box 58-732, Botany

78 Springs Rd, East Tamaki

Manukau 2163

New Zealand

tel: (09) 2730660

fax: (09) 2730580

email: customer.care@fp.co.nz

Fisher & Paykel Customer Services Pty Ltd

PO Box 798, Cleveland, QLD 4163

A.C.N. 003 3335 171

19 Enterprise Street Cleveland, QLD 4163

Australia

tel: (07) 3826 9100

fax: (07) 3826 9164

email: customer.care@fp.com.au

Fisher & Paykel Appliances Ltd

Singapore

150 Ubi Avenue 4

Sunlight building #02-00

Singapore 408825

tel: 6547 0100

service tel: 6741 0777

fax: 6547 0123

Brand: Fisher & Paykel

Standard Double

Models Description Product Codes -

Markets

DD24DCW7 Double, Classic White 88636-US / CA

DD24DCX7 Double, Classic Brushed Stainless Steel 88637-US / CA

DD24DI7 Double , Integrated 88639-US / CA

DD24DCB7 Double, Classic Black 88641-US / CA

DD24DDFX7 Double, Designer, Brushed Stainless 88642-US / CA

DD60DCHX7 Double Classic Brushed Stainless, Water Softener 89383-GB

89394-EU

89403-DK

85070-TW

DD60DHI7 Double, Integrated, Water Softener 89384-GB

89395-EU

89404-DK

85071-TW

DD60DCHB7 Double, Classic Black, Water Softener 89385-GB

DD60DDFHX7 Double, Designer, Brushed Stainless, Water Sof-

tener

89386-GB

89396-EU

89405-DK

DD60DCHW7 Double, Classic White, Water Softener 89382-GB

89402-DK

85069-TW

DD60DI7 Double Integrated 80769-AA

DD60DCM7 Double, Classic Iridium Stainess 80770-AA

DD60DCW7 Double, Classic White 80767-AA

DD60DCX7 Double, Classic Brushed Stainless 80768-AA

DD60DDFM7 Double, Designer, Iridium 80771-AA

DD60DDFX7 Double, Designer, Brushed Stainless 80772-AA

FEATURED PRODUCT & CONTACT ADDRESSES

Standard Single

Models Description Product Codes -

Markets

DD24SCW7 Single, Classic White 88629-US / CA

DD24SCX7 Single, Classic Brushed Stainless Steel 88630-US / CA

DD24SI7 Single , Integrated 88632-US / CA

DD24SCB7 Single, Classic Black 88634-US / CA

DD24SDFX7 Single, Designer, Brushed Stainless 88635-US / CA

DD60SCHX7 Single, Classic Brushed stainless, Water Sof-

tener

89388-GB

89397-EU

89407-DK

85073-TW

DD60SHI7 Single, Integrated, Water Softener 89389-GB

89398-EU

89408-DK

85074-TW

DD60SCHB7 Single, Classic Black, Water Softener 89390-GB

DD60SDFHX7 Single, Designer, Brushed Stainless, Water

Softener

89391-GB

89366-EU

89409-DK

DD60SCHW7 Single, Classic White, Water Softener 89387-GB

89406-DK

85072-TW

DD60SI7 Single, Integrated 80775-AA

DD60SCW7 Single, Classic White 80773-AA

DD60SCX7 Single, Classic Brushed Stainless 80774-AA

DD60SHLI7 Single, Integrated, Water Softener, Long Door 89411-DK

DD60SDFX7 Single, Designer, Brushed Stainless 80776-AA

Tall Tub Double

Models Description Product Codes -

Markets

DD24DDFTX7 Double Designer, Brushed Stainless, Tall Tub 88620-US / CA

DD24DTI7 Double Integrated, Tall Tub 88622-US / CA

DD24DCTX7 Double, Classic, Brushed Stainless, Tall Tub 88626-US / CA

DD24DCHTX7 Double, Classic, Brushed Stainless, Water

Softener

88638-US / CA

DD24DHTI7 Double, Itegrated, Water Softener 88640-US / CA

DD24DCTW7 Double, Tall Tub, Classic White 88628-US / CA

DD24DCTB7 Double, Tall Tub, Classic Black 88624-US / CA

Tall Tub Single

Models Description Product Codes -

Markets

DD24SDFTX7 Single, Designer, Tall Tub, Brushed Stainless 88621-US / CA

DD24STI7 Single, Integrated, Tall Tub 88623-US / CA

DD24SCHTX7 Single, Classic, Tall Tub, Brushed Stainless

Steel

88631-US / CA

DD24SCTW7 Single, Tall Tub, Classic White 88643-US / CA

DD24SCTB7 Single, Tall Tub, Classic Black 88625-US / CA

DD24SHTI7 Single, Integrated, Water Softener, Tall Tub 88633-US / CA

DD24SCTX7 Single, Classic, Tall Tub, Brushed Stainless, 88627-US / CA

DD60SHTI7 Single, Integrated, Tall Tub, Water Softener 89381-GB

89393-EU

DD60SDFHTX7 Single, Designer, Brushed Stainless, Tall Tub,

Water Softener

89380-GB

89392-EU

DD60SDFTX7 Single, Designer, Brushed Stainless, Tall Tub 80761-AA

DD60SDFTM7 Single, Designer, Iridium Stainless, Tall Tub 80763-AA

DD60STI7 Single, Integrated, Tall Tub 80762-AA

DD60SCTW7 Single, Tall Tub, Classic White 80764-AA

DD60SCTX7 Single, Tall Tub, Classic, Stainless Steel 80765-AA

DD60SCTM7 Single, Tall Tub, Classic, Iridium Stainless 80766-AA

DD60SDFHTX7 Single, Designer, Water Softener, Tall Tub 89400-DK

DD60SHTI7 Single, Integrated, Water Softener, Tall Tub 89401-DK

DD60SHTLI7 Single, Integrated,Water Softener, Tall Tub,

Long Door

89410-DK

CONTENTS

1 SERVICE REQUIREMENTS 7

1.1 Health & Safety 7

1.2 Specialised Tools 8

2 DIMENSIONS & SPECIFICATIONS 9

3 TECHNICAL OVERVIEW 14

3.1 Chassis 14

3.2 Drawer Fronts 14

3.3 Electronics 14

3.4 Motor 16

3.5 Lid System 18

3.6 Tub 18

3.7 Filling 18

3.8 Heating 20

3.9 Motor and Heater Plate Locknuts 21

3.10 Drain Cycle 21

3.11 Filter Plate 22

3.12 Drying Cycle 23

3.13 Water Softener (if fitted) 24

4 OPTION ADJUSTMENT MODE 25

4.1 How to Change the Setup Options (Classic, Designer & Integrated models) 25

4.2 Option Adjustment Quick Reference Charts 27

5 DIAGNOSTICS 30

5.1 DishDrawer Diagnostics 30

5.2 DishDrawer Diagnostics Wireless Badge Models 34

6 FAULT CODES AND POOR PERFORMANCE 36

6.1 Fault Code Description Chart 37

6.1.1 Sub Code Faults 38

6.2 Poor Dry Performance 40

6.3 Poor Wash Performance 41

7 FAULT FINDING PROCEDURE 44

7.2 Completing a Service 54

8 WIRING DIAGRAMS 55

8.2 Wiring Diagram 56

9 SERVICE PROCEDURES 57

9.1 Component Testing 57

9.2 Drawer Front 58

9.3 Handle and LCD Display 58

9.4 Toe Kick Removal 59

9.5 Lower Tub Cowling 59

9.6 Tub Removal 59

9.7 Drying Duct - Top Tub Only 60

9.8 Drying Fan and Flap Valve 60

9.9 Detergent Dispenser 61

9.10 Electronic Controller 61

9.11 Filter Plate 62

9.12 Motor Rotor 62

9.13 Water Softener (if fitted) 63

9.14 Strainer (if fitted) 63

9.15 Wiring Cover 64

9.16 Tub Disconnection 64

9.17 Hall Sensor 65

9.18 Heater Plate and Motor Assembly 65

9.19 Lid 66

9.20 Yoke 68

9.21 Lid Actuator 68

9.22 Slide Rail Replacement. 69

9.23 Mains Filter Cover and PCB Mains Filter 69

9.24 Water Inlet Valve 70

9.25 Fill Hose, Drain Hose, Wiring Harness Replacement 70

9.26 Link Support Wire Position 70

9.27 Front Chassis Trim Replacement 71

9.28 Single Integrated Vent Duct Removal 71

9.29 Internal Duct and Elbow Removal 72

9.30 Wireless Receiver & Badge Remote 73

10 NOTES 76

71 SERVICE REQUIREMENTS

1.1 Health & Safety

Note: When servicing the DishDrawer™, Health and Safety issues must be considered at all times. Specic safety

issues are listed below with their appropriate icon. These are illustrated throughout the service

information to remind service people of the Health and Safety issues.

1.1.1 Electrical Safety

Ensure the mains power has been disconnected before servicing the DishDrawer™. If the mains

supply is required to be on to service the DishDrawer™, make sure it is turned o when

removing any electrical component or connection to avoid electrical shock.

1.1.2 Electrostatic Discharge

An anti-static strap is to be used as electrical static discharge (ESD) protection when servicing

electronic components.

1.1.3 Good Working Practices

Ensure the work area is in a tidy and orderly condition at all times so as not to cause a hazard

while service work is being completed. Always clean and tidy the DishDrawer™ and work area

after service is completed.

1.1.4 Isolate Water Supply

Turn o the water connection tap before servicing.

1.1.5 Water Leak Check

Check for water leaks as part of the testing after the service has been completed.

1.1.6 Insulation Test

Megger test to check insulation.

Warning: Short together the phase and neutral pins on the plug so as not to damage any

electronic circuitry.

1.1.7 Solvent and Excessive Heat Damage

Solvents and excessive heat can damage plastic surfaces.

1.1.8 Sheet Metal Edges

When working around cut sheet metal edges use appropriate gloves or protection to eliminate

the chance of receiving a laceration.

1.1.9 Diagnostics

While in diagnostics some safety devices are bypassed. Ensure you do not run components

unattended. They may overheat, ood, burn out or cause water damage.

1.2 Specialised Tools

For servicing this product, specialised tools are required.

1.2.1 Static Strap

To be used as ESD (electrostatic discharge) protection when replacing or handling electronic

components.

92 DIMENSIONS & SPECIFICATIONS

Product Dimensions

Standard Product Product Size

(mm)

Product Size

(inches)

Minimum Cavity

Size (mm)

Minimum Cavity

Size (inches)

Height (Double) 820 -880mm 34 5/8” 820mm 32 5/16”

Height Single 410mm 16 1/8” 412mm 16 1/4”

Width 599mm 23 9/16” 600mm 23 5/8”

Depth (classic) 582mm 22 15/16” 560mm 22 1/16”

Depth (FD & IN) 571mm 22 1/2” 560mm 22 1/16”

Tall Tub Product Product Size

(mm)

Product Size

(inches)

Minimum Cavity

Size (mm)

Minimum Cavity

Size (inches)

Height (Double) 864-924mm 34-36 3/8” 864mm 34”

Height Single

( classic)

454mm 17 7/8” 456mm 18”

Height Single

(FD & IN)

454-478mm 177/8” - 1813/16” 480mm 18 7/8”

Width 599mm 23 9/16” 600mm 23 5/8”

Depth (Classic 582mm 22 15/16” 560mm 22 1/16”

Depth (FD & IN) 571mm 22 1/2” 560mm 22 1/16”

Electrical Specications

Market Voltage Frequency Current Double/Single

AA / GB / EU / DK 230/240 V 50/60 Hz 10 / 5 A

USA / CA / TW 110 /120 V 60 Hz 10.6 / 5.3 A

NOTE: For more detailed installation measurements refer to the installation guides on CBW.

www.cbw.fp.co.nz

Component Specication

Controller NZ, AU, GB, EU, DK

US, CA, TW

230V

120V

Water Inlet Valve all markets 24V DC

65+/- 10 Ohms per coil

2.5litres/min (0.65 US gal/min)

Dispenser Coils all markets 24V DC per coil

65+/- 10 Ohms per coil

Rinse Aid Tank all markets 50mls (approx. 25 washes)

3.05 cubic inches

PCB Mains Filter

(2 Types - Single / Double)

NZ, AU, GB, EU, DK

US, CA, TW

230V AC

110V AC

Motor

Drain Speed

Wash Speed

Pump out rate 5 litres / min.

80V DC 3 Phase Brushless

5000 RPM

2200 - 2800 RPM

Stator 8.0 Ohms (per winding), 16 ohms phase to

phase from the controller connector

Heater plate 230V

Wattage

Water Heater Track

Power Supply Resistor

NZ, AU, GB, EU, DK 230V AC

1045W

50 Ohms +/- 4 Ohms

98 Ohms +/- 7 Ohms

Temperature Sensor Located on the heater plate 12000 Ohms @ 20 oC

8300 Ohms @ 30 oC

3000 Ohms @ 60 oC

Heater Plate 110V

Wattage

Water Heater Track

Power Supply Resistor

US, CA, TW 120V AC

650W

24 Ohms +/- 3 Ohms

Temperature Sensor Located on the heater plate 12000 Ohms @ 68 oF

8300 Ohms @ 86 oF

3000 Ohms @ 140 oF

Fusible link Located on the heater plate 268 – 302 oC(514 – 576 oF)

Water Inlet hose Pressure Rating

Length from chassis edge

(viewed from the front)

1MPa (145psi)

1650mm (64 ¾” ) left hand side

1250mm (49”) Right hand side

Water Pressure Non water softener models

Water softener models

1MPa (145 psi) max,

0.03 MPa (4.3psi) min

1MPa (145psi) max,

0.1MPa (14.5psi) min

Drain Hose 2000 mm (78 ½” )from left hand side

1800mm (70 ½”) from right hand side.

Power Cord NZ, AU, GB, EU, DK

length from chassis exit when

product viewed from the front

US, CA, TW

1650mm

29 ½” LH side, 27 ½”RH side

Component Specications

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