Ezviz RH2 User manual

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5
Technical Parameters
Class II
Direct current
Alternating current
For indoor use.
Before charging, read the instructions.
Product Model CS-RH2-MGA2
Battery Capacity 4000mAh
Working Voltage 21.6V
Fully Charged for One Time 5±0.5h
Recharge Duration (Auto Mode) ≈40min
Rating Power 200W
Clean Water Bucket Capacity 850mL
Dirty Water Bucket Capacity 750mL
Working Temperature 5~40°C, 10%~90%RH
Net Weight ≈4.55kg
Dimension (Device) 270* 257 *1160mm
Manufacture Hangzhou Ezviz Software Co., Ltd.
Charging Base Model CS-RH2-MGA2-D
Charging Base Rated Input Power 200-240V~, 50/60Hz
Charging Base Rated Power Input 210W
Charging Base Rated Charging Output 26V 1A
Charging Base Manufacture Hangzhou Ezviz Software Co., Ltd.

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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter
referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated,
EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding
to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information contained
in the Manual is subject to change, without notice, due to rmware updates or other reasons. Please
nd the latest version in the ™ website (http://www.ezvizlife.com).
Revision Record
New release – January 2022
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL
LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS
THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER
INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL
OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING
WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND
AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA
PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER
PREVAILS.

7
Table of Contents
Overview ��������������������������������������������������������������������������������������������������8
1� Package Contents������������������������������������������������������������������������������������������������������������������������������������� 8
2� Basics������������������������������������������������������������������������������������������������������������������������������������������������������� 9
Quick Start Guide �����������������������������������������������������������������������������������10
1� Install the Handle������������������������������������������������������������������������������������������������������������������������������������ 10
2� Charge ���������������������������������������������������������������������������������������������������������������������������������������������������� 10
3� Change Language ����������������������������������������������������������������������������������������������������������������������������������� 11
4� Add Clean Water ������������������������������������������������������������������������������������������������������������������������������������� 11
5� Install the Fragrance Card (optional) ������������������������������������������������������������������������������������������������������� 12
6� Start Cleaning ����������������������������������������������������������������������������������������������������������������������������������������� 12
7� Switch Mode������������������������������������������������������������������������������������������������������������������������������������������� 13
8� Self-cleaning ������������������������������������������������������������������������������������������������������������������������������������������ 13
9� Pour Dirty Water�������������������������������������������������������������������������������������������������������������������������������������� 13
10� Rolling Brush Hot Air Dry Introduction����������������������������������������������������������������������������������������������������� 14
Product disassembly ������������������������������������������������������������������������������14
1� Disassembly of Handle���������������������������������������������������������������������������������������������������������������������������� 14
2� Handling Method For Waste Battery �������������������������������������������������������������������������������������������������������� 14
Routine Maintenance������������������������������������������������������������������������������15
1� Product Maintenance-clean the Main Device Body ���������������������������������������������������������������������������������� 15
2� Clean the Dirt Degree Sensor������������������������������������������������������������������������������������������������������������������� 15
3� Clean the Dirty Water Bucket/ Buoy Carrier/ HEPA����������������������������������������������������������������������������������� 16
4� Clean the Rolling Brush and the Rolling Brush Cover ������������������������������������������������������������������������������� 17
FAQ ��������������������������������������������������������������������������������������������������������17
Appendix ������������������������������������������������������������������������������������������������18
1� Rechargeable Lithium ion Battery������������������������������������������������������������������������������������������������������������ 18
2� INFORMATION FOR PRIVATE HOUSEHOLDS�������������������������������������������������������������������������������������������� 19

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Overview
1� Package Contents
Main Device Body (x1) Handle (x1)
Charging Base (x1) High Efciency Particulate Air
Filter (HEPA) (x1)
Rolling Brush (x1) Cleaning Brush (x1)
HEPA Rack (x1) Cleaning Brush/ Rolling Brush
Rack (x1)
Screwdriver (x1) Cleaning Solution (x1)
Fragrance Card (x1) Quick Start Guide (x1) Regulatory Information (x1)
The appearance of charging base's plug is subject to the one you have bought.

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2� Basics
Vacuum Cleaner
Rolling Brush
Aluminum Tube
Handle
Display Screen
Self-cleaning Button
Mode Button
Power Button
Clean Water Bucket
Dirty Water Bucket
Handle of Dirty
Water Bucket
Handle to Release the
Rolling Brush
Name Description
Power Button Press once to power on/off.
Mode Button
• When cleaning, press Mode Button to switch between Intelligent mode, Standard mode, Power
mode and Suction mode.
• When charging, press Mode Button to turn on/ off rolling brush hot air dry and anti-bacterial
mode.
• When charging, press and hold Mode Button for 3 seconds to enter language setting mode.
Press once to change a different language. Press and hold Mode Button for 3 seconds to exit.
Self-cleaning Button
• When charging, press Self-cleaning Button to turn on/off Self-cleaning mode. The whole
progress would take 2 minutes. It is highly recommended to clean dirty water bucket after self-
cleaning is nished.
• Press and hold Self-cleaning Button for 3 seconds to turn on/off the voice mode.
Charging Base
Power Adapter Interface
Plug
HEPA Rack
Cleaning Brush/
Rolling Brush Rack
Charging Base

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The appearance of charging base's plug is subject to the one you have bought.
Display Screen
Standard Mode
Intelligent Mode
Charging & Low Battery
Self-cleaning Mode
Clean Water Shortage Alarm
Dirty Water Full Alarm
Electrolytic Water Module
Working Icon
Power Mode
Rolling Brush Error
Suction Mode
Battery Storage
Rolling Brush Hot Air Dry
and Anti-bacterial Mode
Name Description
Battery Storage When the battery is too low or dead, the battery storage display icon is displayed as ‘Lo’.
Quick Start Guide
1� Install the Handle
Insert the end of the handle vertically into the port of the device till you hear 'click' sound. Make sure the handle is tight and rm
so that the installation can be successful.
2� Charge
Before first use and after daily use, please align the charging interface at the bottom of the device with the power adapter
interface of the charging base, then connect the plug to the socket.
• Put away the charging base when not charging.
• Please do not spray the charging base with water.
• When charging, keep the device upright and in the corner to avoid tripping and other injuries.
• A full charge takes approximately 5±0.5 hours.
• If the device is not used for a long time after purchase, please use the charging base offered by us to charge the device
for 3 hours every 3 months (without full charge).
• When the battery is too low or dead, the battery storage display icon is displayed as ‘Lo’, which is a normal
phenomenon.

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3� Change Language
When charging, press and hold the Mode Button for 3 seconds to enter language setting mode (Language order: English, German,
French, Italian, Spanish, Portuguese, Russian, Chinese, Japanese, Thai). Please press and hold the Mode Button for 3 seconds to
exit. The default language is English.
Mode Button
4� Add Clean Water
The water temperature should be lower than 60°C (140°F).
1. Turn to the back of the device, press the clean water bucket
button with your nger, and then pull it outward to take out the
clean water bucket and put it aside.
2. Open the cover and add clean water to the water level. If
deep cleaning is required, add half a bottle cap of cleaning
solution (about 3.5mL) of cleaning solution.
a
b
3. Install the clean water bucket back into the body, the
installation is successful when you hear “click” sound.

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5� Install the Fragrance Card (optional)
45°
1. Turn to the back of the device, press the clean water
bucket button with your nger, and then pull it outward to
take out the clean water bucket and put it aside.
2. Pinch the cover of the fragrance card slot and rotate it 45°
counterclockwise to , then remove it as shown in the picture.
Put in the
fragrance card
a
b
3. Put in the fragrance card and then screw the cover back
on.
4. Install the clean water bucket back into the body, the
installation is successful when you hear “click” sound.
6� Start Cleaning
Detach the device from the charging base and gently step on the brush heads after placing it on the ground, and then tilt the
device backward. Press Power Button once to power on/off.
• Please check whether the device is powered before use. If not, please charge it in time.
• Do not use on foam liquid. Power mode is recommended to be used in heavily soiled environments.
• This device comes with a vertical switch. When working, please lean it before you use it. The tilt angle cannot exceed
140 degrees in case of water leaking.
• When the device is working, the LED dust detection light automatically turns on.
Power Button
>140°

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7� Switch Mode
The default working mode is intelligent mode. When working, press Mode Button to switch to the standard mode, power mode or
suction mode (visible on the display) according to the actual use needs.
When the device is in intelligent mode, the icon of intelligent mode will display different colors according to the dirt on the
ground:
• White: slightly dirty
• Yellow: moderately dirty
• Purple: Severe dirt
Mode Button
8� Self-cleaning
Please put the device back into the charging base in time after use, you can enable the self-cleaning function according to the
dirty degree of the rolling brush.
• After self-cleaning is nished, the device starts to charge and automatically starts the rolling brush hot air dry and anti-
bacterial function.
• If there is any remaining dirty marks on the charging base, please clean it in time.
• During the self-cleaning process, press Self-cleaning Button to exit.
Self-cleaning Button
9� Pour Dirty Water
1. Pull the handle of the dirty water bucket outward to
remove the dirty water bucket.
2. Hold the dirty water bucket with one hand, gently press the
unlocking button with the other hand, and pull out the cover
upwards.
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