Epson WF-R8590 User manual

Epson Open Platform

Hardware Setup Guide

NPD5366-00 EN

About this guide

The content of this document

This guide explains how to set up Epson Open Platform on the following compatible multifunction devices.

❏WF-R8590 series

❏WF-8590 series

❏WF-6590 series

❏WF-R5690 series

❏WF-M5690 series

❏WF-5690 series

Hardware Setup Guide

About this guide

Using this Guide

Meaning of symbols used in this guide

Caution:

This symbol indicates information that, if ignored, could possibly result in personal injury or physical damage due to

incorrect handling.

Important:

Indicates content that must be performed. If operations indicated by this symbol are ignored or performed incorrectly,

the product may breakdown or malfunction.

Note:

Indicates additional explanations or reference information.

URelated information

Shortcut to a related page.

Screenshots used in this guide

❏Screenshots used in this guide are currently under development. They may differ from the release version.

❏Setting items may vary depending on products and setting conditions.

Hardware Setup Guide

About this guide

Contents

About this guide

Thecontentofthisdocument.................2

UsingthisGuide...........................3

Meaningofsymbolsusedinthisguide.........3

Screenshotsusedinthisguide...............3

Introduction

Setupprocedure...........................5

1. Preparing for system configuration

MFDs...................................6

Checking the device is compatible with Epson

OpenPlatform..........................6

Authenticationdeviceandauthenticationcard.....6

ComputerwithanInternetconnection..........6

Firmware for Epson Open Platform. . . . . . . . . . . . . 6

Productkey..............................7

Acquiringtheproductkey..................7

2. Setting Up Epson Open Platform

Updatingthefirmware.....................11

ActivatingEpsonOpenPlatform..............11

Checking the Epson Open Platform version. . . . . . 12

3. Authentication device

Connectingtheauthenticationdevice...........13

Operationcheck..........................14

MFDcontrolpanel......................14

WebConfig...........................15

Statussheet............................15

Troubleshooting

Cannotreadtheauthenticationcard...........16

Readconfirmation......................16

CannotopenWebConfig...................16

CannotactivatetheEpsonOpenPlatform.......17

Cannotupdatethefirmware.................17

Returning the MFD to a standard device. . . . . . . . 17

Updatingthefirmware...................17

Appendix

Functionsofbuttonupdate..................18

Trademarks.............................19

Caution................................19

Hardware Setup Guide

Contents

Introduction

Epson Open Platform unlocks the potential of Epson business Multi-Function Devices (MFDs), enabling them to be

integrated into server solutions providing customized user interface and control usage of the device based on user

authentication.

This guide explains how to set up the Epson Open Platform on a compatible device.

Setup procedure

Follow these steps to configure Epson Open Platform. Contact your dealer to acquire the firmware or product key.

Procedure Operations Location Time

1 Before starting Check that the printer is compatible with

Epson Open Platform

OP label 30 min.

Download the Epson Open Platform firmware

for the target model

https://openplatform.epson.biz/

download/op/

Acquire the product key activation code from

the serial number for the MFD

https://openplatform.epson.biz/

license-op/

inputInformation.html

2 Setting up Epson Open

Platform

Update the MFD's firmware https://openplatform.epson.biz/

download/op/

15min.

Activate the Epson Open Platform with the

product key

Web Config

("http://<epson-device-IP>")

3Connectingthe

authentication device

(optional)

Check the compatibility for the card reader

and cards

https://openplatform.epson.biz/

download/op/

5 min.

Connect the authentication device to the

printer

Check that the authentication device is

operating correctly

Web Config

("http://<epson-device-IP>")

Hardware Setup Guide

Introduction

1. Preparing for system configuration

You need to prepare the hardware, information, and software necessary to set up Epson Open Platform.

MFDs

Checking the device is compatible with Epson Open Platform

Check if the connected MFD is compatible with the Epson Open Platform.

Note:

When Epson Open Platform is already setup for the MFD, you can check from Web Config and MFD panel. See the

following confirmation method.

U“Checking the Epson Open Platform version” on page 12

If the device is compatible, you will see the following label on the carton box and on the MFD near the serial number.

Authentication device and authentication card

See the following website for a list of compatible authentication devices and cards.

Uhttps://openplatform.epson.biz/download/op/

If you cannot find the device you want to use in the list, contact your dealer.

Computer with an Internet connection

You need an Internet connection to download the firmware and acquire a product key.

Firmware for Epson Open Platform

To use Epson Open Platform, you need to install dedicated firmware on the target device. The firmware file differs

according to the Epson device.

Acquire the firmware for Epson Open Platform from the dedicated Web site.

Uhttps://openplatform.epson.biz/download/op/

Hardware Setup Guide

1. Preparing for system configuration

Product key

This is the product key to activate Epson Open Platform. To acquire this product key, you need the serial numbers of

the respective MFDs. You can find the serial number on the product's Guarantee Form, or on the label on the rear or

side of the product.

Note:

You may need to acquire the product key from your dealer. Contact your dealer for more details.

Acquiring the product key

You can acquire individual keys by using the MFD's serial number, or acquire in bulk by using a text file.

Note:

When acquiring a product key that has already been issued by entering a serial number, the same product key is

issued.

Acquiring individually

Access the following website from the system administrator's computer.

https://openplatform.epson.biz/license-op/inputInformation.html

Select Enter manually (you can only enter one serialnumber) from Serial Number(required) , and then enter

the serial number of the MFD.

Hardware Setup Guide

1. Preparing for system configuration

Select an answer from Introduction destination information(required).

Click Next.

Check the items entered on the menu displayed.

Click Issue.

If you click Back, you are returned to the information entry menu.

Click Export CSV to download the content displayed on the screen in CSV format.

When you want to acquire a product key for another MFD, click Continue issuing.

Return to step 2, and then follow the same steps.

To finish, close the screen.

Acquiring in bulk

Access the following website from the system administrator's computer.

https://openplatform.epson.biz/license-op/inputInformation.html

Click Sample under Readable text file and download a sample file for the serial number list.

Hardware Setup Guide

1. Preparing for system configuration

Change the sample file as necessary, and then save the serial number list file.

Select Read from text file (you can enter multiple serial numbers) from Serial Number(required).

Click Browse, select the serial number list file you created in step 3, and then click Open.

Select an answer from Introduction destination information(required).

Click Next.

Check the items entered on the menu displayed. The specified text file name is displayed in Serial Number.

Hardware Setup Guide

1. Preparing for system configuration

Click Issue.

If you click Back, you are returned to the information entry menu.

Click Export CSV to download the content displayed on the screen in CSV format.

When you want to acquire a product key for another MFD, click Continue issuing.

Return to step 3, and then follow the same steps.

To finish, close the screen.

Hardware Setup Guide

1. Preparing for system configuration

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