Epson WF-C869R User manual

Epson Open Platform

Hardware Setup Guide

NPD5620-00 EN

About this Guide

The content of this document

is guide explains how to set up Epson Open Platform on the following compatible multifunction devices.

❏WF-C869R series

Using this Guide

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

&Links to related sections.

Screenshots used in this guide

❏Screenshots used in this guide are currently under development. ey may dier from the release version.

❏Setting items may vary depending on products and setting conditions.

Hardware Setup Guide

About this Guide

Contents

About this Guide

e contentofthisdocument..................2

UsingthisGuide...........................2

MarksandSymbols.......................2

Screenshotsusedinthisguide............... 2

Introduction

Setupprocedure............................4

1. Preparing for system conguration

Authentication device and authentication card. . . . . 5

ComputerwithanInternetconnection...........5

FirmwareforEpsonOpenPlatform............. 5

Productkey...............................5

Acquiringtheproductkey..................5

2. Setting Up Epson Open Platform

ActivatingEpsonOpenPlatform.............. 10

ValidatingofEpsonOpenPlatform.............11

3. Authentication Device

Mounting the Authentication Device Table. . . . . . . 12

Connectingtheauthenticationdevice...........13

Operationcheck.......................... 15

Solving Problems

Cannotreadtheauthenticationcard............16

Readconrmation.......................16

Cannot open Web Cong....................16

CannotactivatetheEpsonOpenPlatform........16

Appendix

Trademarks..............................18

Caution.................................18

Hardware Setup Guide

Contents

Introduction

Epson Open Platform unlocks the potential of Epson business Multi-Function Devices (MFDs), enabling them to

be integrated into server solutions providing customized user interface and control usage of the device based on

user authentication.

is guide explains how to set up the Epson Open Platform on a compatible device.

Setup procedure

Follow these steps to congure Epson Open Platform. Contact your dealer to acquire the rmware or product key.

Procedure Operations Location Time

1 Before starting Acquire the product key activation

code from the serial number for

the MFD

https://openplatform.epson.biz/

license-op/inputInformation.html

5 min.

2 Setting up Epson

Open Platform

Activate the Epson Open Platform

with the product key

Web Cong

("http://<epson-device-IP>")

5 min.

3 Connecting the

authentication device

(optional)

Check the compatibility for the

card reader and cards

https://openplatform.epson.biz/

download/op/

5 min.

Connect the authentication device

to the MFD

Check that the authentication

device is operating correctly

Web Cong

("http://<epson-device-IP>")

Hardware Setup Guide

Introduction

1. Preparing for system conguration

You need to prepare the hardware, information, and soware necessary to set up Epson Open Platform.

Authentication device and authentication card

See the following website for a list of compatible authentication devices and cards.

https://openplatform.epson.biz/download/op/

If you cannot nd the device you want to use in the list, contact your dealer.

Computer with an Internet connection

You need an Internet connection to download the rmware and acquire a product key.

Firmware for Epson Open Platform

To use Epson Open Platform, you need to install dedicated rmware on the target device. e rmware le diers

according to the Epson device.

Acquire the rmware for Epson Open Platform from the dedicated Web site.

https://openplatform.epson.biz/download/op/

Product key

is is the product key to activate Epson Open Platform. To acquire this product key, you need the serial numbers

of the respective MFDs. You can nd the serial number on the product’s Guarantee Form, or on the label on the

rear or side of the product.

Note:

You may need to acquire the product key from your dealer. Contact your dealer for more details.

Acquiring the product key

You can acquire individual keys by using the MFD’s serial number, or acquire in bulk by using a text le.

Note:

When acquiring a product key that has already been issued by entering a serial number, the same product key is issued.

Acquiring individually

1. Access the following website from the system administrator’s computer.

https://openplatform.epson.biz/license-op/inputInformation.html

Hardware Setup Guide

1. Preparing for system conguration

2. Select Enter manually (you can only enter one serial number) from Serial number (required), and then

enter the serial number of the MFD.

3. Select an answer from Introduction destination information (required).

4. Click Next.

Check the items entered on the menu displayed.

5. Click Issue.

If you click Back, you are returned to the information entry menu.

Hardware Setup Guide

1. Preparing for system conguration

6. Click Export CSV to download the content displayed on the screen in CSV format.

7. When you want to acquire a product key for another MFD, click Continue issuing.

Return to step 2, and then follow the same steps.

To nish, close the screen.

Acquiring in bulk

1. Access the following website from the system administrator’s computer.

https://openplatform.epson.biz/license-op/inputInformation.html

2. Click Sample under Readable text le and download a sample le for the serial number list.

3. Change the sample le as necessary, and then save the serial number list le.

Hardware Setup Guide

1. Preparing for system conguration

4. Select Read from text le (you can enter multiple serial numbers) from Serial number (required).

5. Click Browse, select the serial number list le you created in step 3, and then click Open.

6. Select an answer from Introduction destination information (required).

7. Click Next.

Check the items entered on the menu displayed. e specied text le name is displayed in Serial number.

8. Click Issue.

If you click Back, you are returned to the information entry menu.

Hardware Setup Guide

1. Preparing for system conguration

9. Click Export CSV to download the content displayed on the screen in CSV format.

10. When you want to acquire a product key for another MFD, click Continue issuing.

Return to step 3, and then follow the same steps.

To nish, close the screen.

Hardware Setup Guide

1. Preparing for system conguration

2. Setting Up Epson Open Platform

You need to update and activate the rmware for the MFD to congure Epson Open Platform.

Activating Epson Open Platform

You can activate Epson Open Platform from Web Cong on the MFD.

1. Use one of the following methods to connect the MFD to the system administrator’s computer.

Connect by wired or wireless LAN

Connect directly using a LAN cable

If you want to connect using a wired connection or wireless LAN, connect to the network in the same segment

as the setup computer.

2. Turn on the MFD.

3. On a computer, open your web browser, and then open the MFD’s Web Cong by entering "http://<epson-

device-IP>".

4. Select Epson Open Platform Settings > Product key.

5. Select the version of Epson Open Platform you want to set from Epson Open Platform Version.

Usable functions and panel display images may dier because compatible Epson Open Platform vary

depending on the authentication system. Contact your sales company or local dealer for more details.

6. Open the CSV le that contains the license issued for Epson Open Platform, and then copy the product key

that is paired with the serial number.

Hardware Setup Guide

2. Setting Up Epson Open Platform

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