Epson TM-S9000 Assembly instructions

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Epson®TM-S9000 Multifunction Teller Device

The most feature-rich teller device in its class.

Helpful Tips

Initial

Setup Out of the Box

Unpack and follow the directions provided in the box. Take care to removeall shipping tape and protective

foam from the device. Connect the USB cable and power

cable, insert the roll paper and ink cartridge. The

initialization on a

brand-new unit will take approximately 5 minutes. The unit is ready when the power LED

remains solid green and all other LEDs are off.

The

Scanner Has Been in Use and Now is Not Working

Check the

LEDs on the unit.

Power LED is

Off

Check power adapter or try a different power socket.Replace the unit if there is no

power.

Power LED

Solid Green, Ink LED Flashing Amber

Ink is low but not out.

This is only an indication for low ink, user can continue to scan or print.

Power LED

Solid Green, Error LED Solid Amber, Ink LED Solid Amber

Ink is out and new ink cartridge must be installed. Ink cartridge must be replaced to continue scanning and

printing.

Document LED is

Blinking

Printer is waiting for

cut sheet/check to be inserted.

Document LED is

Solid

Ready

to process the document.

Website: https://epson.com/support/sl/s

Phone: 562-276-1314 (M-F 6 a.m.-8 p.m. PT, Sat. 7 a.m.-4 p.m. PT)

Contact:

Helpful Tips

Epson®TM-S9000 Multifunction Teller Device

The most feature-rich teller device in its class.

Error LED is flashing

Blinking

continuously: Close the paper door.

Blinking 2

times: Mechanism position error; power cycle the unit.

Blinking 3

time: Maintenance error; request scanner replacement.

Blinking 4

times: Clear the paper jam and power cycle.

Blinking 6

times: Double feed error; re-insert jammed checks.

Blinking 7

times: IJ mechanism error; request scanner replacement.

Blinking 8

times: Double feed detector noise error, request scanner replacement.

Printing

Self-Test Page on Roll Paper

While pressing the feed button, turn the printer ON to

print.

Printing Self

-test Page on Cut Sheet

While pressing the cleaning button, turn the printer ON to print. You will need multiple

cut sheet papers to

complete the self

test page. If you receive a call for endorsement/checkvalidation issue, have the user print

a self

-test page on a cut sheet to ensure that the inkjet printer is functioning properly.

Ink Cleaning

If the printout on the cut sheet has broken

lines, advise the user to run the ink

cleaning process. Press the

ink cleaning button for 3 seconds to

begin the process.

Paper Jam

Pull the levers on each of the 3 doors and open. Carefully remove the jammedpaper. Close all covers to

recover from the error condition.

Device Cleaning

For best results, recommendedonce a week or every 2,000

passes. At a minimum, clean every

6 months or

every 100,000 passes. To clean the lens, open the cover and wipe the glass area

with a soft dry cloth.

Clean the lens if user is reporting a black vertical line on the scanned

image.

Before Contacting Customer

Help

Capture the following information: Scanner location and serial

number; Problem description; LED pattern;

Troubleshooting steps

performed; Conclusion.

Website: https://epson.com/support/sl/s

Phone: 562-276-1314 (M-F 6 a.m.-8 p.m. PT, Sat. 7 a.m.-4 p.m. PT)

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