Epson TM-H5000/H5000P User manual

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TM-H5000/H5000P

Operator’s Manual

Using this online operator’s guide

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Use the scroll bar next to the bookmarks to find any topic you

want. Click a bookmark to instantly jump to its topic. (If you wish,

you can increase the size of the bookmark area by dragging the

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Click the Find button if you want to search for a particular term.

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Complete online documentation for Acrobat Reader is located in the Help directory for Acrobat Reader.

hybrid printer

TM-H5000/H5000P

Operator’s Manual

MICR Option Included

400613704

Printer Parts and Labels

Labels

CAUTION:

Caution labels for drawer kick-out and display module

connectors.

ERROR

PAPER

OUT

POWER

FEED

Paper roll

control panel

Paper roll cover

POWER

FORWARD ERROR

RELEASE

SLIP

REVERSE RELEASE

Slip paper

control panel

Front cover

On/Off switch

Auto-cutter cover

Ribbon installation

front cover

Label affixed on

the document table

Label inside paper

roll cover

Label inside

cutter section

label inside

Slide open this cutter cover

only when paper roll cover

cannot be opened.

Instruction label for when

cover won’t open

This label is packed with the printer

Affix the label at the side of the

printer

Quick Reference

This Quick Reference will direct you to key areas of this Operator’s

Manual. For a complete listing of topics, see the Contents.

Printer Parts and Labels inside front cover

Ordering Paper and Ribbons page viii

Where to order paper and ribbons.

Setting Up the Printer page 1-1

How to set up the printer.

Installing and Replacing Paper page 1-10

How to load or change the roll paper.

Validating and Verifying Checks page 2-5

How to validate and verify checks using the optional Magnetic Ink

Character Recognition (MICR) Reader.

Solving Problems page 3-1

How to correct problems.

All rightsreserved.Nopart ofthispublication may be reproduced,stored in a

retrieval system, ortransmittedin anyform orbyany means,electronic,mechanical,

photocopying, recording, orotherwise,without the priorwritten permission of Seiko

EpsonCorporation. Nopatent liability is assumed withrespect to the use ofthe

information contained herein.While every precautionhas been takeninthe

preparation ofthisbook, Seiko Epson Corporation assumes no responsibilityfor

errorsor omissions.Neither is any liability assumedfordamages resulting fromthe

use ofthe information contained herein.

NeitherSeiko EpsonCorporationnor its affiliates shall beliable to the purchaser of

thisproduct orthirdparties for damages, losses,costs,or expenses incurred by

purchaseror third parties asaresultof:accident, misuse,or abuse of this productor

unauthorized modifications, repairs,or alterations to this product, or(excluding the

U.S.)failure tostrictly comply withSeikoEpsonCorporation’s operating and

maintenance instructions.

SeikoEpson Corporation shall not be liable against any damages or problems arising

fromthe use ofany optionsor any consumableproducts other than those designated

asOriginal Epson Products or Epson ApprovedProducts by Seiko Epson

Corporation.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.

NOTICE:The contentsof this manual are subject to change without notice.

iii

FCC CLASS A

FCC Compliance Statement

For American Users

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference, in which case the user will be required to

correct the interference at his own expense.

WARNING

The connection of a non-shielded printer interface cable to this printer will invalidate

the FCC Verification of this device and may cause interference levels which exceed

the limits established by the FCC for this equipment.

You are cautioned that changes or modifications not expressly approved by the

party responsible for compliance could void your authority to operate the

equipment.

FOR CANADIAN USERS

This Class A digital apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement

sur le matériel brouileur du Canada.

GEREÄUSCHPEGEL

Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz

(Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene

Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).

Product Name: Printer

Type Name: M128A

These printers conform to the following Directives and Norms

Directive 89/336/EEC

EN 55022 (1986 and 1994) Class B

EN 50082-1 (1992)

IEC 801-2 (1991)

IEC 801-3 (1984)

IEC 801-4 (1991)

Directive 90/384/EEC

EN45501: (1992)

DECLARATION OF CONFORMITY

EMI and Safety Standards Applied

The following standards are applied only to the printers that are so

labeled. (EMC is tested using the EPSON PS-170 power supply)

Europe: CE marking

EN55022

EN50082-1

EN45501

Safety Standard: TÜV

North America: EMI: FCC Class A

Safety standards: UL 1950-2TH-D3

C-UL

Japan: EMI: VCCI Class 1

About This Manual

Setting Up and Using

❏Chapter 1 contains information on unpacking the printer, setting it up, setting

the DIP switches, and adjusting the paper near end sensor.

❏Chapter 2 contains information on using the printer.

❏Chapter 3 contains troubleshooting information.

Reference

❏Chapter 4 contains specifications

❏Appendix A tells how to change the DIP switch and paper near end settings,

and Appendix B lists the EPSON Sales Subsidiaries and their addresses.

Warnings, Cautions, and Notes

WARNING:

Warnings must be followed carefully to avoid serious bodily

injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or

damage to your equipment.

Note:

Notes have important information and useful tips on the operation of your

printer.

Introductionvii

Introduction

Features

The TM-H5000 andTM-H5000Pare high-qualityPOSprinters thatcanprinton slip

and receiptpaper (paper roll). The printers have the following features:

Slip Section

❏Wide slippaper capability (maximumcharacters per line: 88 with 7×9 font).

❏Copy printing is possible.

❏Highthroughput using bidirectional,minimum distance printing.

❏Optional MagneticInk Character Recognition (MICR) reader thatenables the

printer to perform consecutivereading andprocessingof MICR characters and

printing endorsements.

Receipt Section

❏Highspeed printing withcollectiveprinting.

❏The standard auto-cutter provides easyuser operation.

❏Ladder barcode printing is possible byusing a barcode command.

❏New paper handling enables easy paper roll loading.

Both Receipt and Slip

❏EPSON customerdisplay series connection (DM-D102-012/DM-D203-012).

❏Selectable receive buffer size (45bytes or 4Kbytes).

❏Command protocol based on the ECS/POS®standard.

❏Automatic Status Back (ASB) function that automaticallytransmits changes in

the printer status.

This manual suits for next models

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