Epson Stylus PHOTO 870 Installation guide

EPSON Stylus Photo 870

EPSON Stylus Photo 1270

Printer Basics

Printed on recycled paper with at least 15% post-consumer content.

any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior

written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for

use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other

printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,

or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the

U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any

options or any consumable products other than those designated as Original EPSON Products or EPSON

Approved Products by SEIKO EPSON CORPORATION.

Trademarks

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.

PRQ is a registered trademark and Micro Piezo, Epson Software, PhotoEnhance, and EPSON Store are

trademarks of EPSON America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of

their respective owners. EPSON disclaims any and all rights in those marks.

The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

CPD-9806R2

Pbasicstoc.fm Page ii Monday, July 31, 2000 2:58 PM

iii

Contents

WELCOME! 1

About Your Software 3

About Your Documentation 5

Warnings, Cautions, Notes, and Tips 5

Windows System Requirements 6

Macintosh System Requirements 7

ENERGY STAR Compliance 8

Important Safety Instructions 8

Ink Cartridge Safety Instructions 9

VIEWING YOUR ELECTRONIC PRINTER MANUAL 11

Accessing Your Electronic Printer Manual 11

Navigating Your Electronic Printer Manual 12

PRINTING FROM START TO FINISH 15

Printing with Windows 15

Loading Paper 15

Opening the Printer Software 16

Selecting Printer Software Settings 17

Controlling Printing 19

Printing on a Macintosh 20

Loading Paper 20

Opening the Printer Software 21

Selecting Printer Software Settings 22

Controlling Printing 23

Using PhotoEnhance, Custom, and Advanced Settings 24

Using PhotoEnhance 24

Using Custom Settings 25

Using Advanced Settings 25

Using Advanced Color Management 26

Printing CMYK Format Files 26

Using Color Management Profiles 26

Using Special Papers 27

EPSON Premium Glossy Photo Paper 27

Matte Paper - Heavyweight 27

EPSON Photo Paper 28

Envelopes 30

Taking Care of Your Photographs 31

Selecting Your Paper Type 32

USING ROLL PAPER 33

Loading Roll Paper 33

Printing on Roll Paper 36

Roll Paper Basics 36

Printing Edge-to-Edge 4 x 6 Snapshots 37

Printing Panoramics or Banners on Roll Paper 50

Printing on Paper Cut From a Roll 54

Removing and Storing Roll Paper 56

MAINTAINING YOUR PRINTER 57

Cleaning the Print Head 57

Using the Head Cleaning Utility 58

Using the Control Panel to Clean the Print Head 59

Examining the Nozzle Check Pattern 60

Replacing an Ink Cartridge 61

Removing and Installing Ink Cartridges 62

Aligning the Print Head 64

Cleaning the Printer 65

Transporting the Printer 66

PROBLEM SOLVING 67

Diagnosing Printer Problems 67

Checking the Control Panel Lights 67

Running a Printer Check 69

Identifying Printer Parts 70

Problems and Solutions 71

Problems Setting Up the Printer or Installing Software 71

Problems with Printing 72

Problems Getting Good Print Quality 73

Problems with Paper Feeding 76

Solving Miscellaneous Printout Problems 77

Uninstalling Printer Software 78

Uninstalling Windows Software 78

Uninstalling Macintosh Software 78

Reinstalling Printer Software 78

Where To Get Help 79

EPSON Technical Support 79

EPSON Accessories 80

Bonus or Photo Software Technical Support 81

INDEX 83

Welcome!

With your EPSON Stylus®Photo printer, you can print anything from reports and

resumes to photos and back light film with superior color results. Using EPSON’s

specially formulated inks and lightfast Premium Glossy Photo or Matte Heavyweight

paper, you can cherish your digital photographs for years to come, just like your

traditionally printed photos.

Both the EPSON Stylus Photo 870 and EPSON Stylus Photo 1270 give you:

■Resolutions up to 1440 by 720 dpi (dots per inch), even on plain paper

■Six-color printing for PRQ®(photo reproduction quality) color and incredibly

smooth gradations

■EPSON’s exclusive Micro Piezo™ink jet technology for cleaner “unvisible” dots

as small as 4 picoliters

■Wide variety of ink jet papers to choose from, including Photo Paper, Premium

Glossy Photo Paper, Matte Heavyweight Paper, Photo Stickers, transparencies,

and more

■Fast photo print speeds: approximately 48 seconds for a 4 ×6-inch photo or one

minute and 50 seconds for an 8 ×10 in Fine mode

■Specially designed print engine for whisper-quiet operation

For more details about your printer model, see the next sections.

EPSON Stylus Photo 870

Your EPSON Stylus Photo 870 is the ideal

printer for all your digital photography

projects. Whether you get your photos

with a scanner, digital camera, or digital

photo processing service, or download

them off the World Wide Web, you’ll get

real photo lab quality results.

You’ll also get:

■Great results on a variety of paper sizes from 3.5 ×3.5-inch up to 9.5 ×44-inch—

including letter, legal, envelope, card, and panoramic

■Roll paper holder kit for using EPSON Premium Glossy Photo Paper to print

4 ×6-inch photo reproductions from a convenient roll

EPSON Stylus Photo 1270

Your EPSON Stylus Photo 1270 is the

ideal printer for advanced photography

and all your large format printing projects.

Whether you’re creating over-sized

panoramics, photography portfolios, client

proofs, or enlargements, you’ll get

professional, photo lab quality results.

You’ll also get:

■Great results on a variety of paper sizes from 3.5 ×3.5-inch up to 13 ×44-inch—

including letter, legal, envelope, card, panoramic, A3, B, and Super B

■Optional roll paper holder (part number C811062) for printing on 13-inch-wide

EPSON Photo Paper (for large panoramics) or 4-inch-wide Premium Glossy

Photo Paper (for 4 ×6-inch photo reproductions) loaded from a convenient roll

Welcome.fm Page 2 Monday, July 31, 2000 2:59 PM

About Your Software

The printer software CD-ROM that came with your printer

includes all the software you need for printing. (You must

have a CD-ROM or DVD drive installed on your computer.)

■Your printer driver runs your printer and lets you control

how your documents look. You can’t use your printer

without it.

■Your electronic Reference Guide gives you complete

information about your printer. (You need an HTML

browser—such as Microsoft® Internet Explorer or

Netscape®Navigator,

®version 3.0 or later—to view

the guide.)

■Your bonus photo software:

EPSON Stylus Photo 870

It’s a good idea to check EPSON’s support web site periodically for

possible updates to your printer driver. Visit www.epson.com and

check the section for your product to see if there is a new driver

available for downloading to your computer. To check the version

number of your current driver, access the driver as described on

page 16 for Windows or page 21 for Macintosh; the version number

is shown below the EPSON logo.

EPSON Software™Film Factory™(Full version; Windows and

Macintosh)

Photo management software that lets you organize, beautify, and

print your photos in a flash.

Adobe®PhotoDeluxe®(version 3.1 for Windows®or version 2.0

for Macintosh®)

Easily bring photos into your computer, organize them in albums,

and make repairs and improvements—then share them with friends

via the World Wide Web.

Welcome.fm Page 3 Monday, July 31, 2000 2:59 PM

EPSON Stylus Photo 1270

Adobe Photoshop®5.0 LE (Windows and Macintosh)

World-standard photo editing software with the basic image editing

tools preferred by graphic design professionals. You need to enter a

serial number when you install Photoshop 5.0 LE. A sticker

containing your serial number is attached to your CD-ROM sleeve.

EPSON Stylus Photo 1270 owners have an exclusive upgrade price

of $299 for the full version of Adobe Photoshop. To upgrade or for

more information on this offer, call 1-800-492-3623 and mention

Source Code 56100. The offer expires 9/30/01.

Monaco Systems™MonacoEZcolor™1.5 (software offer)

Powerful color management tool lets you build ICC device profiles

for accurate color between scanned, displayed, and printed images.

The offer is available at a discounted price for EPSON Stylus Photo

1270 owners, for a limited time. Call (978) 749-9944 to order from

Monaco Systems. The color management package includes

software, a target print, and a corresponding target file. You can

install the software and target file from your printer CD-ROM.

However, you won’t be able to use the software until you obtain the

target print, available by mail when you purchase the color

management package for $149 (U.S.)—that’s half off the retail price

of $299. The offer expires 3/31/01.

EPSON Software Film Factory (trial version)

Photo management software that lets you organize, beautify, and

print your photos in a flash. Try it for 30 days—if you like it,

purchase an unlock key at www.epsonsoftware.com.

About Your Documentation

To set up your printer and install its software, see the Start Here poster. This book

contains system requirements, important safety information, and instructions on:

■viewing your electronic printer manual

■printing with Windows or on a Macintosh

■using special papers

■printing on roll paper

■maintaining the printer

■solving basic problems

For more details about printing with, maintaining, or troubleshooting your printer,

see your electronic Reference Guide. For instructions on viewing it, see page 11.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for better printing.

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