Epson Stylus Color II User manual

COLOR INK JET PRINTER

Reference Guide

system, or transmitted in any form or by any means, electronic, mechanical, photocopying,

recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

No patent liability is assumed with respect to the use of the information contained herein.

Neither is any liability assumed for damages resulting from the use of the information

contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this

product or third parties for damages, losses, costs, or expenses incurred by purchaser or

third parties as a result of: accident, misuse, or abuse of this product or unauthorized

modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to

strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from

the use of any options or any consumable products other than those designated as

Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

EPSON, EPSON Stylus, and EPSON ESC/P are registered trademarks and

EPSON ESC/P 2 is a trademark of Seiko Epson Corporation.

EPSON Connection is a service mark of Epson America, Inc.

Windows printer driver copyright Software 2000 Ltd Oxford, England. Portions copyright

Seiko Epson Corporation.

General Notice: Other product names used herein are for identification purposes only and

may be trademarks of their respective owners. EPSON disclaims any and all rights in

those marks.

The Energy Star emblem does not represent EPA endorsement of any product or service.

Printed on recycled paper with at least 10% post-consumer content

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio or

television reception. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause interference to radio and television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures.

❑Reorient or relocate the receiving antenna.

❑Increase the separation between the equipment and receiver.

❑Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

❑Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will

invalidate the FCC Certification of this device and may cause interference levels which

exceed the limits established by the FCC for this equipment. It is the responsibility of the

user to obtain and use a shielded equipment interface cable with this device. If this

equipment has more than one interface connector, do not leave cables connected to unused

interfaces. Changes or modifications not expressly approved by the manufacturer could

void the user’s authority to operate the equipment.

For Canadian Users

This digital apparatus does not exceed the Class B limits for radio noise emissions from

digital apparatus as set out in the radio interference regulations of the Canadian

Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de Classe B prescrites dans le règlement sur le

brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Contents

Introduction

Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . . 1

Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . 2

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . 2

Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 3

Electronic Support Services . . . . . . . . . . . . . . . . . . 4

Important Safety Instructions . . . . . . . . . . . . . . . . . . . 6

Chapter 1 Paper Handling

Choosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2

Setting the Paper Thickness and Adjustment Levers . . . . . . 1-3

Setting the Paper Thickness Lever . . . . . . . . . . . . . . 1-3

Setting the Thickness Adjustment Lever . . . . . . . . . . . 1-4

Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Loading Special Papers and Other Media . . . . . . . . . . . . 1-7

Loading Special Papers and Transparencies . . . . . . . . . 1-8

Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . 1-10

Chapter 2 Controlling the Printer

Using the Printer’s Control Panel . . . . . . . . . . . . . . . . . 2-2

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Using the Default Setting Mode . . . . . . . . . . . . . . . . . . 2-7

Chapter 3 Maintenance

Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 3-2

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 3-3

Selecting the Correct Ink Cartridges . . . . . . . . . . . . . 3-4

Removing and Installing Ink Cartridges . . . . . . . . . . . 3-5

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . 3-9

Calibrating the Printer When Printing from DOS . . . . . . . . 3-10

iii

Chapter 4 Troubleshooting

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 4-6

Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . 4-12

Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . 4-12

Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . 4-12

Other Paper Handling Problems . . . . . . . . . . . . . . . . 4-13

Appendix A Technical Specifications

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . A-9

Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . A-9

Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . A-13

Appendix B Commands and Character Tables

Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

EPSON ESC/P 2 Commands . . . . . . . . . . . . . . . . . . B-2

IBM X24/X24E Emulation Codes . . . . . . . . . . . . . . . . B-3

Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

International Character Sets . . . . . . . . . . . . . . . . . . . B-8

Characters Available with ESC (^ Command . . . . . . . . . B-9

Glossary

Index

Printer Parts

printer cover

notch

output tray

extension

control panel

notch

sheet feeder

paper thickness

lever

power switch parallel interface

connector

serial interface

connector

ink cartridge clamps

thickness

adjustment

lever

paper support

Introduction

This manual contains general operating and maintenance

instructions for your EPSON®Stylus®COLOR II, as well as

troubleshooting guidelines and technical specifications. For

instructions on setting up your printer and using the

Microsoft®Windows®or Apple®Macintosh®printer driver,

see the appropriate Setup and Software Guide.

Note:

After you install the driver, check the ReadMe icon in the EPSON

group in Windows or on the Macintosh hard disk for the latest

information about your printer and software.

Your printer supports a wide variety of settings that give you

the flexibility to improve print quality or speed up printing.

Using the printer driver software (described in theSetup and

Software Guide), you can control settings such as document

type, printing mode, and halftoning to produce just the right

effects in your printed documents.

To make your job easy, both the Windows and Macintosh

printer drivers include an option that analyzes the elements on

a page to be printed and automatically adjusts the driver

settings so your printed results are appropriate for the image

type. See the Setup and Software Guide for complete instructions

on using the driver and for color print samples of the kinds of

output the printer can produce.

Energy Star Compliance

As an Energy Star Partner, EPSON has determined

that this product meets the Energy Star guidelines

for energy efficiency.

Introduction 1

The EPA estimates that if all desktop computers, printers, and

other peripheral devices met Energy Star standards, energy

cost savings would exceed $1 billion annually and carbon

dioxide emissions would be reduced by 20 million tons.

All of EPSON’s ink jet printers conform to Energy Star

standards.

Energy-saving Tips

Here are a few tips you can use to be even more energy-wise:

❑If your monitor isn’t Energy Star compliant, turn it off

when you’re not using it.

❑Turn off your computer, printer, and monitor each day

when you are done using them.

❑Use the print preview option in your software before you

print something so you can catch errors before you commit

them to paper.

❑If you have an electronic mail system available to you, send

E-mail rather than memos. Not only is this faster, but you’ll

save paper and storage space too.

How to Use This Manual

After you have set up the printer as described in the Setup and

Software Guide, refer to this manual for the following

information:

Chapter 1, “Paper Handling,” explains how to select the right

paper for your print job and load special paper and other

media in your printer.

2 Introduction

Chapter 2, “Controlling the Printer,” provides instructions for

managing the printer’s operation through its control panel. It

also explains how to access the printer’s Default setting mode.

Chapter 3, “Maintenance,” contains instructions for cleaning

the print heads, replacing the ink cartridges, cleaning and

transporting the printer, and calibrating the printer from DOS.

Chapter 4, “Troubleshooting,” contains troubleshooting

guidelines for any print quality and printer operation problems

you may have.

Appendix A, “Technical Specifications,” gives the

specifications for the Stylus COLOR II printer.

Appendix B, “Commands and Character Tables,” lists the

EPSON ESC/P 2and IBM®X24/X24E emulation commands

supported by the printer and shows the printer’s built-in

character tables.

A Glossary and Index are provided at the end of the manual.

Where to Get Help

If you purchased your printer in the United States or Canada

and you need technical assistance you can call an EPSON Color

Specialist at (800) 788-0343.

EPSON also provides customer support and service through a

network of Authorized EPSON Customer Care Centers and

provides the following services when you dial(800) 922-8911:

❑EPSON technical information library fax service

❑Product literature on current and new products

❑Assistance in locating your nearest Authorized EPSON

Reseller or Customer Care Center

Introduction 3

❑Technical information on the installation, configuration,

and operation of EPSON products

❑Customer relations.

You can purchase ink cartridges, paper, parts, printed manuals,

and accessories for EPSON products from EPSON Accessories

at (800) 873-7766 (U.S. sales). In Canada, call (800) BUY-EPSON

for sales locations.

If you purchased your printer outside the United States or

Canada, contact your EPSON dealer or the marketing location

nearest you for customer support and service.

If you need help with any software program you are using,

see that program’s documentation for technical support

information.

Electronic Support Services

If you have a modem, the fastest way to access helpful tips,

specifications, drivers, application notes, DIP switch or jumper

settings, and bulletins for EPSON products is through the

online services below.

World Wide Web

If you are connected to the Internet and have a Web browser,

you can access EPSON’s World Wide Web site at

http://www.epson.com. EPSON’s home page links users to

What’s New, EPSON Products, EPSON Connection,

SM Corporate

Info and EPSON Contacts. Link to the EPSON Connection for

the latest drivers and FAQs (Frequently Asked Questions) and

the EPSON Chat area. To get in touch with EPSON around the

world, EPSON Contacts includes Contact Information for local

EPSON subsidiaries.

4 Introduction

EPSON Bulletin Board Service

You can call the EPSON Bulletin Board Service (BBS) at

(310) 782-4531. No membership is required. Make sure your

communications software is set to 8 data bits with 1 stop bit,

no parity bit, and a modem speed of 28.8 Kbps or less. See the

documentation that came with your communications software

for more information.

CompuServe online support

CompuServe®members can call the Epson America Forum on

CompuServe. If you are already a member, simply type

GO EPSON at the menu prompt to reach the Forum.

If you are not currently a member, you are eligible for a free

introductory membership as an owner of an EPSON product.

This membership entitles you to:

❑An introductory credit on CompuServe

❑Your own user ID and password

❑A complimentary subscription to CompuServe Magazine,

CompuServe’s monthly publication.

To take advantage of this offer, call (800) 848-8199 in the United

States and Canada and ask for representative #529. In other

countries, call the following U.S. telephone number:

(614) 529-1611, or your local CompuServe access number.

Introduction 5

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