Epson Stylus Color 300 User manual

Where to Find Information

This User’s Guide

Provides you with information on using your EPSON Stylus

COLOR 300 and consumable products, from setting up to

troubleshooting.

Online Help

Provides you with detailed information and instructions on the

Windows printer software that controls your printer. Online

help will be automatically installed when you install the printer

software. See Chapter 3 for information on accessing online

help.

EPSON Answers (CD-ROM only)

Provides you with additional information on using your

printer and printing with colors. EPSON Answers will be

automatically installed if you install the CD-ROM version of

the printer software. Here’s what you’ll find in EPSON

Answers:

❑How To displays a step-by-step guide for using your

printer, information about printer maintenance, and

instructions on replacing consumable products.

❑Problem Solver helps you fix common printing problems

when you encounter them.

❑Test Print lets you print a test page to check the results of

settings you have made and provides links to other sections

of EPSON Answers based on the results.

❑Color Guide explains the ABC’s of color printing and

shows you how to get impressive results from your printer.

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Color Ink Jet Printer

system, or transmitted in any form or by any means, electronic, mechanical, photocopying,

recording, or otherwise, without the prior written permission of SEIKO EPSON CORP.

The information contained herein is designed only for use with this EPSON printer.

EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORP. nor its affiliates shall be liable to the purchaser of this

product or third parties for damages, losses, costs, or expenses incurred by purchaser or

third parties as a result of: accident, misuse, or abuse of this product or unauthorized

modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to

strictly comply with SEIKO EPSON CORP.’s operating and maintenance instructions.

SEIKO EPSON CORP. shall not be liable for any damages or problems arising from the

use of any options or any consumable products other than those designated as Original

EPSON Products or EPSON Approved Products by SEIKO EPSON CORP.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

IBM is a registered trademark of International Business Machines Corporation.

General Notice: Other product names used herein are for identification purposes only and may

be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

User’s Guide

Proof Sign-off:

Ohtera _______

Nomoto _______

Grady _______

F-R01

recylogo

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Declaration of Conformity

According to ISO/IEC Guide 22 and EN 45014

Manufacturer: SEIKO EPSON CORPORATION

Address: 3-5, Owa 3-chome, Suwa-shi,

Nagano-ken 392 Japan

Representative: EPSON EUROPE B.V.

Address: Prof. J. H. Bavincklaan 5 1183

AT Amstelveen

The Netherlands

Declares that the Product:

Product Name: Ink Jet Printer

Type Name: EPSON Stylus COLOR 300

Model: P870C

Conforms to the following Directive(s) and Norm(s):

Directive 89/336/EEC:EN 55022 class B

EN 61000-3-2

EN 61000-3-3

EN 50082-1

IEC 801-2

IEC 801-3

IEC 801-4

Directive 73/23/EEC: EN 60950

June 1997

M. Hamamoto

President of EPSON EUROPE B.V.

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Contents

Safety Information

Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1

A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-4

For United Kingdom Users . . . . . . . . . . . . . . . . . . . . 0-4

Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . 0-5

Chapter 1 Getting to Know Your Printer

Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Options and Consumable Products . . . . . . . . . . . . . . . . 1-5

Chapter 2 Setting Up the Printer

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2

Attaching the Paper Support . . . . . . . . . . . . . . . . . . . . 2-3

Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 2-3

Using a printer stand . . . . . . . . . . . . . . . . . . . . . . 2-4

Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-5

Installing the Ink Cartridge . . . . . . . . . . . . . . . . . . . . 2-6

Connecting the Printer to Your PC . . . . . . . . . . . . . . . . 2-11

Installing the Printer Software . . . . . . . . . . . . . . . . . . . 2-12

Installing the software for Windows 95 . . . . . . . . . . . 2-13

Installing the software for Windows 3.1 . . . . . . . . . . . 2-19

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Chapter 3 Starting to Print

Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Accessing the Printer Software . . . . . . . . . . . . . . . . . . . 3-5

From Windows applications . . . . . . . . . . . . . . . . . . 3-5

From Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . 3-6

From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Getting Information Through Online Help . . . . . . . . . . . . 3-7

From Windows applications . . . . . . . . . . . . . . . . . . 3-7

From Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . 3-7

From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Chapter 4 Printing on Special Paper

Setting the Paper Thickness and Adjust Levers . . . . . . . . . . 4-2

Setting the paper thickness lever . . . . . . . . . . . . . . . . 4-2

Setting the adjust lever . . . . . . . . . . . . . . . . . . . . . 4-3

Loading Special Paper and Other Media . . . . . . . . . . . . . 4-4

Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Chapter 5 Maintenance and Transportation

Replacing the Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 5-2

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 5-6

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 5-8

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . 5-10

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Chapter 6 Troubleshooting

Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 6-2

Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Printer operation check . . . . . . . . . . . . . . . . . . . . . 6-3

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 6-5

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Printing quality . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . 6-21

Fixing Ink Cartridge Problems . . . . . . . . . . . . . . . . . . . 6-22

Contacting Customer Support . . . . . . . . . . . . . . . . . . . 6-24

For United Kingdom and the Republic of Ireland users . . 6-24

For Australian users . . . . . . . . . . . . . . . . . . . . . . . 6-26

For Singapore users . . . . . . . . . . . . . . . . . . . . . . 6-28

For Hong Kong users . . . . . . . . . . . . . . . . . . . . . . 6-28

For Philippines users . . . . . . . . . . . . . . . . . . . . . . 6-29

Appendix Printer Specifications

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Ink Cartridge (S020138) . . . . . . . . . . . . . . . . . . . . . . . A-5

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Glossary

Index

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Safety Information

Important Safety Instructions

Read all of these instructions and save them for later reference.

Follow all warnings and instructions marked on the printer.

❑Do not place the printer on an unstable surface or near a

radiator or heat source.

❑Place the printer on a flat surface. The printer will not

operate properly if it is tilted or at an angle.

❑Do not block or cover the openings in the printer’s cabinet.

Do not insert objects through the slots.

❑Use only the type of power source indicated on the printer’s

label.

❑Connect all equipment to properly grounded power

outlets. Avoid using outlets on the same circuit as

photocopiers or air control systems that regularly switch

on and off.

❑Do not use a damaged or frayed power cord.

❑If you use an extension cord with the printer, make sure

the total ampere rating of all devices plugged into the

extension cord does not exceed the cord’s ampere rating.

Also, make sure the total ampere rating of all devices

plugged into the wall outlet does not exceed the wall

outlet’s ampere rating.

❑Unplug the printer before cleaning. Clean with a damp

cloth only. Do not spill liquid on the printer.

❑Except as specifically explained in this guide do not

attempt to service the printer yourself.

Proof Sign-off:

Ohtera _______

Nomoto _______

Grady _______ R

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Safety Information 1

❑Unplug the printer and refer servicing to qualified service

personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered

the printer; if the printer has been dropped or the cabinet

damaged; if the printer does not operate normally or

exhibits a distinct change in performance. Adjust only those

controls that are covered by the operating instructions.

❑If you plan to use the printer in Germany, observe the

following:

To provide adequate short-circuit protection and over-current

protection for this printer, the building installation must be

protected by a 16 Amp circuit breaker.

Bei Anschluß des Druckers an die Stromversorgung muß

sichergestellt werden, daß die Gebäudeinstallation mit

einem 16 A-Überstromschalter abgesichert ist.

A few precautions

Even if you are familiar with other types of printers, be sure to

read through the following list of precautions before operating

your ink jet printer.

❑Do not put your hand inside the printer or touch the ink

cartridge during printing.

❑Do not move the print head by hand; otherwise you may

damage the printer.

❑Under normal circumstances, ink will not come out of ink

cartridges. If ink gets on your skin, wash it off with soap

and water. If it gets in your eyes, flush them immediately

with water.

❑Keep ink cartridges out of the reach of children.

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2 Safety Information

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